Marriott International

Manages and franchises hotels around the world

Events Group Coordinator

Hotel Guest ServicesConfirmed live in the last 24 hours

Full-timeHoboken, NJ, USA$24.75 - $27.50 /hrIn-person

About the Job

Requirements

Provide courteous, knowledgeable service to guests and associates.
Be proficient in reservations and general hotel operations.
Use clear and professional spoken language and prepare and review written documents accurately and completely.
Maintain professional appearance and confidentiality, and protect company assets.
Develop and maintain positive working relationships and support team goals.
Read and visually verify information in a variety of formats.
Stand, sit, or walk for extended periods and move, lift, carry, push, pull, and place objects weighing up to 10 pounds without assistance.
High school diploma or GED equivalent is preferred.
At least 1 year of related work experience is preferred.

Responsibilities

Coordinate group room reservations and related functions with in-house departments, affiliates, and outside group contacts.
Maintain ownership of group blocks, including pickup numbers, reservation methods, billing, and proper treatment of VIP guests.
Coordinate tasks and work with other departments; serve as a departmental role model or mentor; assign work tasks and ensure they are completed on time and meet quality standards.
Report work-related accidents or other injuries immediately to a manager or supervisor.
Follow company policies and procedures.
Answer telephones using appropriate etiquette.
Listen and respond appropriately to the concerns of other employees.
Perform other reasonable job duties as requested.

POSITION SUMMARY

Coordinate group room reservations and related functions with in-house departments, affiliates, and outside group contacts. Provide and maintain sincere, courteous, and knowledgeable service to all guests and associates. Be proficient in all areas of reservations and general operations of the hotel. Maintain ownership of group blocks, including pickup numbers, reservation methods, billing, and proper treatment of VIP guests.

Coordinate tasks and work with other departments; serve as a departmental role model or mentor; assign and ensure work tasks are completed on time and that they meet appropriate quality standards. Report work related accidents, or other injuries immediately upon occurrence to manager/supervisor. Follow all company policies and procedures; ensure uniform and personal appearance is clean and professional; maintain confidentiality of proprietary information; protect company assets. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Read and visually verify information in a variety of formats; stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested.

PREFERRED QUALIFICATIONS

Education: High school diploma or G.E.D. equivalent.

Related Work Experience: At least 1 year of related work experience.

Supervisory Experience: No supervisory experience.

License or Certification: None

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

Pay Range (US/Canada/EMEA): $24.75-$27.50 per hour

About the Company

Marriott International

Manages and franchises hotels around the world

Marriott International manages and franchises hotels and resorts for leisure and business travelers, with brands spanning luxury stays, select-service hotels and extended visits. Its portfolio includes The Ritz-Carlton, Sheraton and Courtyard, giving hotel owners different formats for serving guests. Most properties belong to third-party owners: Marriott earns management fees tied to hotel revenue and profit, or franchise royalties for use of its brands and systems, while owning or leasing a small share itself. The company also licenses its names for branded residences and vacation ownership properties. With operating roots dating to 1927, Marriott is headquartered in Bethesda, Maryland.

Company size: 10,001+
Company stage: IPO
Headquarters: Bethesda, MD
Founded: 1927

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