Management Support Officer - Attendance Management

Proposed Interview Date: Week Commencing 23 November 2026

Closing Date: Sunday 15 November 2026

Contract Type: Permanent

Salary: FC5 £29,170.80 - £31,761.26

Working Pattern: 36 Hours per week

Location: Bankhead Central, Glenrothes 

Supporting Statement 

As part of your application, you must provide us with a Supporting Statement which outlines to us how your skills and experience make you a good candidate for this vacancy. For more information, check out the How to Apply section of our Career Site. Without a Supporting Statement, your application will not be progressed. Please upload your Supporting Statement at the section marked ‘upload resumé’. Your Supporting Statement must not be a CV. More information is available on our Career site at www.fife.gov.uk/jobs/supportingstatement.

Job Details

Based within the Place Directorate, you will be part of a team providing specialist attendance management support to managers across the Service.

You will provide comprehensive, professional and confidential support on attendance management matters, helping to promote early intervention, consistent application of policy, and appropriate support for employees. The role involves advising managers on attendance management procedures, gathering and analysing information, producing management reports, and supporting the effective management of attendance across the Directorate.

You will work closely with managers, Human Resources colleagues and employees at all levels, providing advice, guidance and administrative support to help achieve positive attendance outcomes.

A link to the role profile is included below. You will find more information about the job and the type of person we are looking for. 

The Person

Educated to SCQF Level 7, which includes HNC, Advanced Highers or equivalent in Business Administration or a related discipline. 

You will have:

• Experience of providing administrative and advisory support within a complex working environment.

• Experience of working with sensitive and confidential information.

• The ability to interpret policies and procedures and provide clear advice and guidance to managers.

• Experience of gathering, analysing and presenting management information and performance data.

• Strong organisational skills with the ability to manage competing priorities and meet deadlines.

• Excellent communication and interpersonal skills, with the ability to build effective working relationships.

• The ability to work independently, using initiative and sound judgement.

• Strong IT skills, including Microsoft Office applications, particularly Excel, Word, Outlook and Oracle Cloud experience.

• Excellent attention to detail and a commitment to delivering a high-quality service.  
   

Further Information

• Role Profile - When preparing your supporting statement, review the role profile and think about how you meet the essential criteria Role Profile

• How We Work Matters - Our employees are expected to display and promote certain behaviours in the workplace. See our How We Work Matters behaviour framework for more information.

• Employee Benefits - Employees have access to a benefits package that offers discounts on a wide range of products and services

• Directorate Information - Council Department information

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• Alternative Formats - Job information can be made available in alternative formats, to make a request please email: [email protected]

• AI - We recognise that Artificial Intelligence (AI) is being used by many people when they are applying for jobs and preparing for interview.  Candidate guidance on the use of AI in the recruitment process is available here

For Further Information, Please Contact - Donna Higgins 03451 555555 Ext 473221 [email protected]