Product Expert
Veeva CRM
Posted on 3/23/2024
Veeva Systems

5,001-10,000 employees

Cloud computing services for pharmaceutical companies.
Company Overview
Veep's mission is to help R&D, quality, and regulatory teams eliminate inefficiencies and bring high-quality, safe, sustainable products to market without compromising quality. The company builds cloud-based tools for pharmaceutical research.

Company Stage

N/A

Total Funding

$224M

Founded

2007

Headquarters

Pleasanton, California

Growth & Insights
Headcount

6 month growth

4%

1 year growth

22%

2 year growth

39%
Locations
Cambridge, MA, USA
Experience Level
Entry
Junior
Mid
Senior
Expert
Desired Skills
Sales
Communications
CategoriesNew
Medical, Clinical & Veterinary
Healthcare Administration & Support
Requirements
  • 3+ years experience administrating and/or implementing Veeva CRM
  • Ability to understand and communicate technical requirements, preferences, and limitations to both business and technical audiences
  • Experience interacting with customers and internal teams, both in-person and remote
  • Strong analytical and communication skills; written, verbal, and formal presentation
  • Self-directed team player with a positive attitude
  • Willingness to travel up to 10%
Responsibilities
  • Be the product evangelist and provide subject matter expertise for Veeva CRM
  • Stay up to date with the latest features, capabilities, and roadmap direction
  • Share product information and best practices and educate customers on Veeva CRM through customer meetings and online communities
  • Engage with customer stakeholders to share our product vision and roadmap
  • Collect, dig into, and prioritize customer feedback and product gaps, and provide this input into release planning and roadmap direction
  • Collaborate with the wider Product team to deliver product communication, such as release notes content, feature education, demo recordings, and online and in-person community meetings
  • Provide support to all areas in the organization, including Services, Strategy, Sales & Product Support