HybridTwo to three days in the office per week; Fridays are remote.
Growth & MarketingPR & Communications
No H1B Sponsorship
About the job
Requirements
A college degree or comparable experience is required.
At least 7 years of agency public relations experience in hospitality, culinary, travel, tourism, restaurant, and/or consumer lifestyle arenas is required.
Stellar client and media references are required.
Strong, proven relationships with local, regional, and national media contacts are required.
Strong, effective, and proven management skills are required.
Ability to travel for client needs and a valid passport for international travel are required.
Advanced proficiency in Microsoft Excel, Word, PowerPoint, and Adobe Suite is required.
Ability to identify and resolve problems promptly is required.
Ability to handle time-sensitive projects, prioritize multiple objectives simultaneously, work independently, and drive projects to completion with minimum guidance and acute attention to detail is required.
Ability to think strategically and act tactically is required.
Responsibilities
Take a larger role in planning and strategy, seeking leadership help when needed to create a direct impact on client-directed financial goals and initiatives.
Implement strategy and evaluate KPI performance.
Use Harvest to monitor team time and, with Leadership team support, make adjustments to keep teams and clients satisfied.
Oversee collective account workflow.
Act as a trusted and valuable partner to clients.
Liaise directly with clients while encouraging the Publicist or Senior Publicist on the account to have visibility, providing behind-the-scenes guidance when appropriate.
Nurture editor, writer, and freelance media connections for agency clients and create new relationships through introductions, targeted pitches, and at least two media meetings each month; serve as a source of media knowledge for teams.
Deliver more impactful media coverage.
Coach teammates to develop their media-relations skills, including through behind-the-scenes coaching and meetings with key journalists.
Lead brand-building media relations meetings, pitching, organizing media visits, conducting in-person meetings, and reviewing and approving media lists; divide large media lists with the team when needed.
Contribute to new-business ideation and closing deals through niche expertise and leadership presence.
Manage direct reports, providing leadership, guidance, feedback, and coaching to direct reports and account teams in person and remotely.
Build trust in teams and reduce day-to-day involvement while transitioning from manager to leader.
Control the flow and quality of account work and support client retention and growth.
Support and guide account-team members.
Set goals for direct reports, support their development, provide coaching and feedback, conduct check-ins, and complete annual reviews.
Develop a niche and become an agency subject-matter resource.
Implement agency practices.
Identify skill gaps and create and deliver workshops or learning opportunities to address them.
Identify relevant groups and conferences to support professional growth.
Understand and discuss social media, agency capabilities, and how social media integrates into accounts and campaigns.
Develop two educational workshops each year.
Attend conferences, workshops, and events on behalf of the agency.
Perform other tasks, projects, or duties as required.
Who are we? J/PR is a global communications firm specializing in public relations, content creation, and social media. We work with some of the best hotels, resorts, and lifestyle brands in the world, including Relais & Chateaux, Vail Resorts Hospitality, and Hilton Luxury Brands, to name a few. You can see our current client list here. Being a part of this international powerhouse agency will connect you to a roster of distinguished hotels, resorts, restaurants, real estate projects, and destinations across the globe, elevating your career (and your frequent flier status). We tell compelling original stories to connect brands to their target audiences. We’re passionate, professional, and purpose-driven. We're dedicated to our work, the agency, our clients, and each other.
Forbes said, “These are the Women Dictating Where You’re Traveling,” and Inc. Magazine featured J/PR in an article titled, “How Two Millennial-ish Women Built a PR Powerhouse.” This is in addition to numerous awards like PR News Best Places to Work, New York Observer PR Power 5 for five years in a row, The PR Net 100, Forbes Five Star Agency, PR Couture Spotlight Agency of the Year, and Crain’s Best Places to Work (to name a few).
At J/PR, we’re incredibly intentional about our company culture, and we wholeheartedly believe in a work-life blend, where you'll be empowered to continue learning and growing through travel, mentorship, training, and retreats, along with a connected company culture.
Who are you? You bring a time-tested roster of media relationships and proven experience pitching successful storylines for luxury travel/hospitality brands. You have a pulse on what’s trending in the industry, know what questions to ask your clients to find compelling, timely storylines, and aim for coverage that drives qualified leads to the clients you represent. You have a strong understanding of the luxury travel and lifestyle industries and thrive on brokering partnerships for your clients that bring awareness to the target audiences that matter most.
In addition to your established client and media relationships, you are a humble leader: no task is too small to roll up your sleeves and dive in when your team members need support. You have supported at least one direct report’s professional growth through proactive mentorship and authentic relationship building – you have cheered on their successes, advocated for stretch assignments when they’re ready, and had candid conversations needed to foster continual growth and trust. You’re motivated, passionate, and working diligently to be a go-to industry expert for media, clients, and your agency team. If this sounds like you, then please read on.
The Role As the Senior Account Supervisor, you are taking a bigger role in strategy and thought leadership, getting those impressive powerhouse placements, mentoring and guiding your teams, managing direct reports (helping them set goals to continue growing and developing), and conducting annual reviews. You’re implementing agency practices, crafting and delivering workshops, and leading culture initiatives. By this point, you have account oversight, ensuring all initiatives are moving forward and client service delivery is exceptional, and starting to manage account profitability and growth on smaller accounts. You’re growing your accounts, so in this role, it’s less about attending FAMs and more about mentoring your teams so that they can successfully fill and staff them. Targeted and impactful media relations are a large part of this role, including a focus on securing larger hits in A-list titles.
Duties and Responsibilities
Account + Client Management
Take a larger role in planning and strategy, asking for leadership help when needed in creating a direct impact on client-directed financial goals/initiatives
Implement strategy and evaluate the performance of KPIs
Deftly navigate Harvest to see how your team is spending their time and can often make quick changes with help from the Leadership team to ensure everyone (teams and clients) remains happy
Oversee collective account workflow
Act as a trusted and valuable partner to clients
Liaise directly with clients while also encouraging the Publicist or Senior Publicist on your account to have visibility too (with the occasional behind-the-scenes guidance)
Media Relations
Nurture your network of editor, writer, and freelance connections for agency clients, as well as create new relationships, through ongoing introductions, targeted pitches, and minimum of 2 (two) media meetings (phone, virtual, or in-person) each month. Continue to be a trusted source of media knowledge for your teams
Demonstrate deeper media relations expertise by delivering more impactful hits
Mentor your teammates to grow their media relations skill-set through behind-the-scenes coaching or bringing them with you for meetings with key journalists
Focus on brand-building media relations meetings (pitching, organizing media visits, in-person meetings, reviewing and approving media lists) while occasionally dividing big lists with your team when needed
New Business
Help with new business ideation and/or closing deals because of your niche expertise and strong leadership presence
Team Leadership
Manage direct report(s), providing leadership, guidance, feedback, and coaching to direct report(s) and account teams both in person and remotely
Transition from being a manager into being a leader - a subtle shift requiring more trust in your teams as you become less involved in the day-to-day
Control the flow and quality of your team's account work, as you are often directly responsible for client retention/growth
Provide support and guidance for account team members
Manage your direct reports, helping them set goals to continue growing and developing, coaching and offering feedback, and conducting check-ins and annual reviews
J/PR / Industry
You’ve found a niche for yourself and are expanding into being the agency's go-to
Implement agency practices
Identify skill gaps and craft/deliver workshops or learning opportunities to address those gaps
Find opportunities to join related groups / attend relevant conferences to help you grow
Understand and be able to discuss social media, our capabilities, and how social media weaves into your accounts/campaigns
Responsible for developing two educational workshops each year
Attend conferences, workshops, and events on behalf of the agency
Other
And other tasks, projects, or duties as required
Experience
College Degree or comparable experience required
At least 7 years of agency public relations experience in the hospitality, culinary, travel, tourism, restaurant, and/or consumer lifestyle arenas
Must have stellar client and media references
Must have strong and proven relationships with local, regional, and national media contacts
Must have strong, effective, and proven management skills
Requirements
Ability to travel for client needs - must have a valid passport for international travel
Advanced proficiency in Microsoft Excel, Word, PowerPoint & Adobe Suite
Excellent verbal and written communication skills
Excellent interpersonal skills
Excellent organizational skills
Must be able to identify and resolve problems promptly
High-energy, positive self-starter who is willing to go above and beyond to make a difference in a dynamic organization
Creative problem solver and decision-maker with a proven track record of delivering results
Proven ability to handle time-sensitive projects and prioritize multiple objectives simultaneously, to work independently, and to drive projects to completion with minimum guidance and acute attention to detail
Ability to think strategically but act tactically
Benefits
J/PR offers a competitive benefits package, including:
Competitive base salary: $88,000 - $93,000 (commensurate with experience)
Commission opportunities
Eligibility for year-end discretionary bonus
Monthly Cell Phone Stipend
Company-sponsored medical, dental, and vision insurance
401K with employer match
Accrued PTO
Birthday PTO
Flexible Release Fridays
Hotel trade with our world-class clients (complimentary stays across our entire portfolio)
Hybrid office schedule (2-3 days in office), Fridays remote
Corporate ClassPass discounts
Pet insurance discounts
Milestone gifts at 1, 5, and 10 years
Annual holiday and summer parties, plus regular socials
Ongoing training and development opportunities
Applicants for employment in the U.S. must possess work authorization which does not require sponsorship by the employer for a visa.
Applicants for employment must possess work authorization for the country in which they are applying, which does not require sponsorship by the employer for a visa.
EQUAL EMPLOYMENT OPPORTUNITY
J Public Relations (J/PR) and 20Two Studio (Studio) strongly support equal employment opportunity for all applicants regardless of race, color, religion, sex, gender identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, mental disability, medical condition, sexual orientation, genetic information, or any other characteristic protected by state or federal law.
HIRING PRACTICES
The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.
J/PR and Studio recruitment policies are designed to place the most highly qualified persons available in a timely and efficient manner. J/PR and Studio may pursue all avenues available, including promotion from within, employee referrals, outside advertising, employment agencies, Internet recruiting, job fairs, college recruiting, and search firms.