Assistant Vice President, Supply Chain Operations

Exceptional care starts with exceptional people.

For us, this is more than a job– it’s a calling. It’s waking up each day, looking for ways to make a difference with a compassionate, inclusive and talented team. Ochsner empowers you to discover your passion, reach your potential, and Pursue Your Purpose. Exceptional care starts with exceptional people and teams. Together we are leading the way.

This job assumes responsibility for the daily management of Supply Chain operations including personnel supervision and operational management. Assumes responsibility for supervision across the entire supply chain continuum in data management, budget management, sourcing & contracting, contract management, vendor management, purchasing & procurement, replenishment, logistics, inventory management, and accounts payables. Participates in the development and execution of the strategic vision, long-term planning, direction and overall accountability for system-wide functions. Communicates organizational and departmental objectives to all areas of responsibility, and provides leadership and direction for the planning, implementation, and evaluation activities of all areas of responsibility

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential duties.

This job description is a summary of the primary duties and responsibilities of the job and position. It is not intended to be a comprehensive or all-inclusive listing of duties and responsibilities. Contents are subject to change at the company’s discretion.

Position Summary (OneSupply future state)

The AVP, Supply Chain Operations leads regional supply and logistics operations across Ochsner Health and advances the OneSupply enterprise strategy. This leader will replace site-based practices with one governed, data-driven operating model built on standardized processes, KPI accountability, optimized inventory and replenishment, labor productivity, and supply resilience.

The AVP leads Regional Directors of Supply and Logistics and partners with Procurement, Supply Chain Analytics, Supply Stewardship and Utilization Management, Finance, Nursing, and Perioperative leaders. Qualified internal and external candidates are encouraged to apply.

Education

Required – Bachelor’s Degree in Supply Chain, Business Administration, Healthcare Administration, Industrial Engineering, or related field of study  

Preferred – Master’s Degree in Supply Chain, Business Administration, Healthcare Administration, Industrial Engineering, or related field of study

Preferred Certifications – ASCM (CSCP or CPIM), AHRMM CMRP, Lean Six Sigma (Green or Black Belt), or PMP

Work Experience

Required – 7 years of experience in Supply Chain Operations, including 5 years of management experience in related field

Preferred – 10 years of experience in Supply Chain Operations in the healthcare industry, including 5 years in a management role in Supply Chain, health care or other related industry

Preferred - Experience leading distribution or replenishment transformation within an integrated delivery network, such as low-unit-of-measure, consolidated service center, self-distribution, or 3PL models. Experience with perpetual inventory, PAR program design, and labor modeling is also preferred.

Preferred - Experience with a cloud ERP, preferably Workday Supply Chain, and with consulting or transformation partners to deliver and sustain measurable results.

Knowledge Skills and Abilities (KSAs)

• Must have computer skills and dexterity required for data entry and retrieval of information.

• Effective verbal and written communication skills and the ability to present information clearly and professionally.

• Must be proficient with Windows-style applications, various software packages specific to role and keyboard.

• Effective verbal and written communication skills and the ability to present information clearly and professionally to varying levels of individuals.

• Superior organizational skills, interpersonal, and conflict resolution skills. 

• Ability to exhibit excellent leadership and good judgment in handling difficult situations. 

• Ability to relate to executive management, professionals, and business and community leaders. 

• Strong team building skills, leading a team through influence.

• Data fluency: Uses KPIs, including fill rate, backorders, days on hand, stockouts, inventory accuracy, and labor productivity, to translate ERP and analytics data into operating decisions.

• Enterprise integrator: standardizes processes across regions and makes network-first decisions over local optimization.

• Change leadership: Guides leaders and frontline teams through operating model, distribution, and organizational redesign while maintaining service levels.

• Clinical credibility: builds trust with nursing, perioperative, and procedural leaders and resolves supply escalations with a service-recovery mindset.

• Financial acumen: understands inventory carrying cost, GL and month-end impacts, and links operational decisions to savings validation.

• Supply resilience: Plans for backorders, recalls, shortages, severe weather, and supplier continuity risks.

• Talent builder: develops directors and managers and builds a succession bench.

• Working knowledge of perpetual inventory; PAR and low-unit-of-measure replenishment; consignment and bill-only controls; and automation, including kanban, two-bin, RFID, and point-of-use systems.

Job Duties

• Mentors and evaluates departmental employees to assess skill levels, knowledge base, and capabilities to determine overall effectiveness in relation to the department's functions.

• Identifies opportunities for operational improvements to maximize effectiveness of the division’s resources and processes along with enhancing the organizational structure, reporting structure, and role requirements.

• Conducts an in-depth evaluation of the efficiency & effectiveness of the overall Supply Chain continuum, including identifying improvement recommendations and savings opportunities to maximize the value of the supply chain operations.

• Creates and maintains supply indicators and benchmarks to govern the performance of Supply Chain Operations.

• Continuously evaluates the level of supply costs and provides recommendations on optimizing cost savings.

• Works with the Member executive team to develop future-state Strategic & Operational Plans for Supply Chain Operations, including: a Mission – Vision – Value Statement, Goals and Objectives, and a Balanced Scorecard of Metrics to govern the Supply Chain Operation’s performance (i.e. Cost Reduction, Customer Satisfaction, Service / Performance, Growth / Innovation, etc.).

• Leads Regional Directors of Supply and Logistics and implements one enterprise operating model with standard work, tiered daily huddles, and regional KPI scorecards.

• Owns the inventory operating model, including perpetual inventory, PAR and LUM, Depot, and consignment standards, and partners with Supply Chain Analytics on ROP and ROQ governance and inventory targets.

• Expands Supply Chain-owned ordering by moving department-direct purchasing (PO type 01) into inventory and PAR replenishment channels (PO types 08, 09, and 10).

• Develops and executes the distribution network strategy, including courier and internal transport, Depot and inventory-site rightsizing, and future distribution models.

• Establishes value assurance for operations by tying operational KPIs to month-end close and savings validation in partnership with Finance.

• Owns labor models and productivity standards, including spans of control and leadership coverage for complex, high-spend perpetual inventory areas such as Cath Lab, EP Lab, Endoscopy, and the OR.

• Partners with Supply Stewardship, Utilization Management, and Perioperative leadership on procedural-area supply controls, including consignment, bill-only, and preference card governance.

• Leads continuity planning for backorders, recalls, substitutions, severe weather, and other emergencies.

• Serves as the Operations lead for OneSupply transformation of workstreams and external partners and sustains results after implementation.

• Adapts behavior to the specific patient population, including but not limited to: respect for privacy, method of introduction to the patient, adapting explanation of services or procedures to be performed, requesting permissions and communication style.

• Other related duties as required.

Ideal Candidate Profile

We seek a forward-looking OneSupply leader who integrates the enterprise, manages through data, leads change credibly with clinical partners, and develops strong leaders.

Success in year one: Implement an enterprise operations playbook and regional KPI scorecard; advance inventory penetration and PO type 01 migration; secure approval for Depot, inventory-site rightsizing, and distribution roadmaps; and strengthen the director team.

The above statements describe the general nature and level of work only. They are not an exhaustive list of all required responsibilities, duties, and skills. Other duties may be added, or this description amended at any time.

Remains knowledgeable on current federal, state and local laws, accreditation standards or regulatory agency requirements that apply to the assigned area of responsibility and ensures compliance with all such laws, regulations and standards.

This employer maintains and complies with its Compliance & Privacy Program and Standards of Conduct, including the immediate reporting of any known or suspected unethical or questionable behaviors or conduct; patient/employee safety, patient privacy, and/or other compliance-related concerns.

The employer is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status.

Physical and Environmental Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Light Work - Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently, and/or a negligible amount of force constantly (Constantly: activity or condition exists 2/3 or more of the time) to move objects. Physical demand requirements are in excess of those for Sedentary Work. Even though the weight lifted may be only a negligible amount, a job should be rated Light Work: (1) when it requires walking or standing to a significant degree; or (2) when it requires sitting most of the time but entails pushing and/or pulling of arm or leg controls; and/or (3) when the job requires working at a production rate pace entailing the constant pushing and/or pulling of materials even though the weight of those materials is negligible. NOTE: The constant stress and strain of maintaining a production rate pace, especially in an industrial setting, can be and is physically demanding of a worker even though the amount of force exerted is negligible.

Normal routine involves no exposure to blood, body fluid or tissue and as part of their employment, incumbents are not called upon to perform or assist in emergency care or first aid.

The incumbent has no occupational risk for exposure to communicable diseases.

Because the incumbent works within a healthcare setting, there may be occupational risk for exposure to hazardous medications or hazardous waste within the environment through receipt, transport, storage, preparation, dispensing, administration, cleaning and/or disposal of contaminated waste. The risk level of exposure may increase depending on the essential job duties of the role.

Are you ready to make a difference? Apply Today!

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Please refer to the job description to determine whether the position you are interested in is remote or on-site. Individuals who reside in and will work from the following areas are not eligible for remote work position: California, Colorado, Connecticut, Hawaii, Illinois, Maine, Maryland, Massachusetts, Minnesota, New Jersey, New York, Vermont, Washington, Virginia, Washington, D.C., and United States Minor Outlying Islands, or any location outside of the United States.

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Ochsner is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to any legally protected class, including protected veterans and individuals with disabilities.