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CP Axtra

Wholesale and retail distributor with omnichannel

Associate Director - Commercial

Business & StrategyConfirmed live in the last 24 hours
Full-timeBangkok, Thailand

About the Job

Requirements

  • Deliver annual net sales, gross profit, commercial contribution, and margin performance in line with the approved Axtra Club business plan.
  • Achieve category-level sales, margin, inventory productivity, and assortment performance targets across all merchandise portfolios.
  • Achieve annual targets for member acquisition, active membership, renewal, retention, and member lifetime value.
  • Maintain high employee engagement and leadership capability across teams.
  • Deliver own-brand launches, sourcing initiatives, assortment reviews, and commercial planning cycles within approved timelines.

Responsibilities

  • Define and execute the Axtra Club commercial strategy and operating model to establish a differentiated member proposition, support phased business expansion, and enable the commercial organization to scale with the business.
  • Lead commercial business planning and performance management to deliver approved sales, gross profit, margin, inventory, membership, and commercial contribution objectives, making timely portfolio and investment trade-offs where required.
  • Direct category and merchandising strategies across all merchandise portfolios to optimize assortment, value proposition, pricing, promotions, space allocation, product availability, and category productivity according to member needs and business priorities.
  • Govern the development and lifecycle management of own-brand and differentiated products to strengthen member value, product quality, exclusivity, profitability, and competitive positioning.
  • Lead strategic sourcing and supplier development to build a competitive domestic and international supply base, improve commercial terms, secure product availability, and manage supplier concentration, quality, compliance, and continuity risks.
  • Oversee commercial planning, pricing, promotion, assortment, space planning, sales analysis, and commercial operations to ensure that commercial decisions are insight-led, coordinated, and effectively executed across channels and locations.
  • Shape membership and omnichannel commercial strategies to accelerate member acquisition, engagement, retention, renewal, digital adoption, and personalized customer communication throughout the member lifecycle.
  • Establish commercial governance, management routines, policies, controls, and decision frameworks to improve performance transparency, accountability, data quality, operational consistency, and compliance with corporate and regulatory requirements.
  • Build and lead a high-performing commercial leadership team by clarifying accountability, developing commercial capabilities, managing performance, and establishing succession pipelines for critical roles.

About the Company

CP Axtra

Wholesale and retail distributor with omnichannel

CP Axtra runs wholesale and retail networks in Thailand and across Asia, with two main segments: Makro for B2B wholesale and Lotus's for B2C retail in hypermarkets and supermarkets. It sources goods from suppliers and sells them through its stores and online channels, while also earning from leasing mall space; digital tools like the Makro PRO app and partnerships with Cainiao and Microsoft help manage inventory and personalize shopping. The company combines a large B2B wholesale ecosystem with a broad B2C retail footprint and a unified omnichannel experience to connect physical and online shopping. Its goal is to become a leading RetailTech company in Asia by improving supply chains, expanding its omnichannel reach, and growing its ecosystem of stores, online services, and mall spaces.

Company size
1,001-5,000
Company stage
IPO
Headquarters
Bangkok, Thailand
Founded
1988

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