S

SC Johnson

Manufactures and markets household products sustainably

Director – Order to Cash - Order to Cash, Credit

Accounts Payable/ReceivableConfirmed live in the last 24 hours
Full-timeFrimley, Camberley, UKNo salary listed

About the Job

Requirements

  • A bachelor's degree in Finance, Accounting, or Supply Chain is required.
  • Credit Management experience is required.
  • At least 15 years of directly relevant experience and experience managing large teams are required.
  • Project management and execution excellence, including developing and executing project plans and managing multiple projects and tasks simultaneously, is preferred.
  • Business and technical aptitude, including understanding the links between systems, business operations, processes, and financial transactions, is preferred.
  • Continuous improvement and simplification capabilities, including applying Lean, Six Sigma, or similar frameworks, are preferred.
  • Strong verbal and written communication skills and the ability to communicate clearly with organizational levels and external customers are preferred.
  • Strategic thinking and the ability to communicate Credit and Collection strategies and priorities to cross-functional teams and customers are preferred.
  • The ability to influence Sales, Supply Chain, BPT, and Finance stakeholders and build trust and support for initiatives is preferred.
  • Negotiation skills for resolving customer issues and maintaining strong working relationships are preferred.
  • Familiarity with SAP R/3 and Credit Management, proficiency with Excel, Word, and PowerPoint, and adaptability to multiple computer systems are preferred.
  • A strong finance and accounting background, ability to assess profit-and-loss and balance-sheet risk, and knowledge of customer financials and margin structures are preferred.
  • A successful track record of increasing responsibility is preferred.
  • Analytical skills, including invoice discrepancy resolution, complex financial analysis, discounted cash flow, project valuation, and financial statement management, are preferred.
  • The ability to garner cross-functional support, contribute to a team, influence others, lead projects, and collaborate effectively is preferred.

Responsibilities

  • Lead a team of 150 employees and contractors and directly manage six individuals: the Customer Fulfillment European Domestic and SCJP Manager, Customer Fulfillment AMET Domestic and Export Manager, OTC Capability and Pricing Manager, two Credit and Collections European Managers, and the Credit and Collections MENAPT Manager.
  • Provide leadership and direction to the customer fulfillment team, including mentoring, performance evaluations, and professional growth.
  • Implement strategies to improve order-processing accuracy, efficiency, and timeliness.
  • Track and analyze fulfillment and delivery key performance indicators to produce actionable improvement insights.
  • Develop collaborative relationships with key customers and cross-functional teams, proactively resolving fulfillment challenges and aligning goals.
  • Represent the customer within the organization, promoting strong service and alignment with established processes.
  • Reduce Days Sales Outstanding through effective invoicing, collections, and dispute-resolution strategies.
  • Maintain clean customer ledgers and prevent invalid customer expenses.
  • Manage customer and vendor bad-debt risk through credit-limit authorizations, credit reviews of new and existing customers and vendors, and engagement with contracted credit service providers and trade credit groups.
  • Manage the high-risk customer list and communicate it to SCJ leadership.
  • Conduct monthly key performance indicator analyses and provide commentary to inform the broader commercial team.
  • Negotiate disputed payments, invalid deductions, and payment terms with customers.
  • Lead the bankruptcy process for customers that file for bankruptcy.
  • Manage a Center of Excellence team to establish training, work instructions, and new-employee onboarding and to improve process efficiency.
  • Implement and automate operational excellence and Lean projects to maintain team efficiency and effectiveness.
  • Manage SAP and order-to-cash systems to improve capabilities and controls, and lead or support commercial developments and BPT order-to-cash enhancements and testing.
  • Lead internal and external audits covering controls, risk assessments, and financial accuracy.
  • Ensure order-to-cash key performance indicators and metrics are established and drive actionable improvements.
  • Set goals and provide clear leadership through individualized coaching and comprehensive training initiatives.

Desired Qualifications

  • Knowledge of customer financials and margin structures is a bonus.

About the Company

SC Johnson

Manufactures and markets household products sustainably

SC Johnson is a fifth-generation family-owned consumer goods company that develops and sells household products such as cleaning supplies, air care, pest control, and storage solutions. Its product lines include well-known brands like Windex, Glade, and Ziploc, which are sold through online and offline retail channels worldwide. The company’s products work by solving everyday cleaning, scent, pest control, and storage needs with formulated liquids, sprays, wipes, sachets, bags, and containers designed for home use. SC Johnson differentiates itself from competitors through its long family lineage, a strong focus on sustainability, and a commitment to environmental stewardship—reducing manufacturing waste and greenhouse gas emissions while increasing renewable energy use. Its goal is to build trusted brands that meet consumer needs while operating responsibly and delivering eco-friendly choices globally.

Company size
10,001+
Company stage
Not listed
Total funding
Not listed
Headquarters
United States
Founded
1886

Recently Posted Jobs

Explore more opportunities at SC Johnson

See more jobs