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Walmart

Sells groceries and essentials in stores and online

GM Coach - Non-Complex

Retail Store ManagementConfirmed live in the last 24 hours
Full-timeDevils Lake, ND, USAIn-person

About the Job

Requirements

  • At least 2 years of college, or 1 year of retail experience and 1 year of supervisory experience, or 2 years of general work experience and 1 year of supervisory experience.
  • For facilities that sell firearms, successful completion of a firearms-specific Criminal Background Check and Firearms Authorized Training is required.
  • For facilities that sell only ammunition and have state-specific requirements, a current state-issued Certificate of Eligibility may be required.
  • Attend and successfully complete all job-required trainings and assessments, such as Academy trainings and Open Door trainings.

Responsibilities

  • Lead and develop teams by teaching, training, actively listening to associates, touring stores, and providing feedback through TourtoTeach.
  • Communicate and collaborate with associates at all levels about store operations, technology, business initiatives, merchandising, and company direction; lead company change efforts; provide clear expectations and guidance; and communicate business objectives effectively.
  • Model and demonstrate customer service standards by following the One Best Way service model and supporting customer service initiatives, including Store of the Community and community outreach programs.
  • Ensure customer needs, complaints, and issues are resolved; develop action plans to correct deficiencies; and provide process-improvement leadership to deliver a high-quality customer experience.
  • Drive the financial performance and sales of the designated store area by reviewing and evaluating profit-and-loss statements; assisting with budgeting, forecasting, and expense control; monitoring merchandise presentation, seasonal transitions, inventory flow, and operational processes; and implementing plans to mitigate shrink and achieve sales and profit goals.
  • Supervise and develop hourly associates by hiring, training, mentoring, assigning duties, setting clear expectations, recognizing associates, communicating expectations consistently, and promoting belonging in the workplace.
  • Recruit and develop qualified associates to meet staffing needs and support company growth.
  • Coordinate, complete, and oversee job-related activities and assignments; build relationships with key stakeholders; support plans and initiatives to meet customer and business needs; identify and communicate goals; build accountability and measure progress; address improvement opportunities; demonstrate adaptability; and promote continuous learning.
  • Ensure compliance with company policies and procedures and support company mission, values, ethics, and integrity by implementing action plans, using and supporting the Open Door Policy, and guiding associates in business processes and practices.
  • Build high-performing teams, embrace differences in people, cultures, ideas, and experiences, and create a workplace where associates feel seen, supported, connected, and able to thrive.
  • Work collaboratively, build strong and trusting relationships, and communicate with impact to motivate and influence.
  • Attract and retain talent, develop associates, and recognize their contributions and accomplishments.
  • Maintain and promote integrity, ethics, and compliance; model company values; hold oneself and others accountable; and support company sustainability and community-impact goals.
  • Serve customers and members by delivering results, putting customers first, adapting to how, where, and when they shop, and applying the Every Day Low Price and Every Day Low Cost business models.
  • Make decisions using data, insights, and analysis; balance short- and long-term priorities; and consider customers, associates, shareholders, suppliers, business partners, and communities.
  • Promote curiosity, learning, calculated risk-taking, resilience, and learning from mistakes.
  • Drive continuous improvement, adopt new technologies and skills, and support others through change.

Desired Qualifications

  • A Bachelor of Science in Business Management and Leadership through Live Better U and Bellevue University is preferred.
  • General work experience supervising five or more direct reports, including responsibility for performance management, mentoring, hiring, and firing.

About the Company

Walmart

Sells groceries and essentials in stores and online

Walmart sells groceries, household essentials, clothing, and electronics through stores and online marketplaces for consumers around the world. Its everyday low price model combines large purchasing volumes with distribution networks that move goods to stores and customer homes. Shoppers can browse online, collect orders at a nearby store, or request delivery, while third-party merchants use its marketplace and fulfillment services to reach customers. The group earns revenue from merchandise sales, memberships, advertising, and services, and also operates pharmacies, optical centers, and digital payments businesses. Walmart opened its first discount store in 1962 and is headquartered in Bentonville, Arkansas.

Company size
10,001+
Company stage
IPO
Headquarters
Bentonville, AR
Founded
1962

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