Canaves Collection

Luxury cave-hotel collection in Santorini

Spa Receptionist

Food Service & HospitalityConfirmed live in the last 24 hours

Full-timeOia, GreeceNo salary listedIn-person

About the Job

Requirements

Effectively communicate in English in written and verbal forms; an additional language is a plus.
Have experience in a similar role, preferably in a five-star hotel, or a keen interest in wellness and spa services.
Have strong communication, organizational, customer service, interpersonal, and problem-solving skills to communicate effectively with guests, staff members, and management.
Pay attention to detail and work consistently in a professional manner.
Maintain excellent grooming standards.
Have good computer knowledge.
Have sales experience and motivation to exceed sales targets.
Be smartly presented with an upbeat personality.
Be responsible and reliable.
Work well under pressure.
Work cohesively as part of a team and enjoy working with people.
Focus on guest needs while remaining calm and courteous; handle guests and colleagues patiently.
Use tact, discretion, and respect confidentiality.

Responsibilities

Greet and assist guests in an appropriate and timely manner, creating a friendly and welcoming environment for all spa guests.
Ensure the reception and retail area is clean and neat for incoming guests.
Respond to general email correspondence from guests and staff.
Arrange spa appointments and therapists’ daily schedules to achieve maximum resource utilization.
Ensure a proficient client experience, including bookings, payments, and consultation forms.
Manage customer feedback effectively.
Interact and communicate effectively with guests, staff members, interdepartmental colleagues, and the management team.
Upsell using the latest departmental incentives.
Ensure staff provide high levels of service.
Inform management of guest issues and needed supplies or equipment related issues.
Perform other job-related duties as requested by the management team.
Report accidents, maintenance issues, or other incidents.
Ensure compliance with health and safety regulations.

Desired Qualifications

Experience in a similar role, preferably in a five-star hotel.
An additional language.

Spa Receptionist

Canaves Collection · Oia, Greece · Temporary · Posted 2026-10-12

Workplace: on_site

Department: Wellness & Spa

Description

A Spa Receptionist is responsible for greeting and assisting clients in order to receive an excellent spa experience. A Spa Receptionist will also be required to manage customer feedback and be an effective sales person.

Key Responsibilities:

Greet and assist guests in an appropriate and timely manner. Create a friendly and welcoming environment for all spa guests
Ensure that the Reception and Retail area is clean and looks neat for all incoming guests
Respond to all general e-mail correspondence from guests and staff
Arrange spa appointments and the therapists’ daily schedule in order to achieve maximum resource utilization
Ensure client experience is proficient including bookings, payments, and consultation forms.
Manage customer feedback effectively
Interact and communicate effectively with guests, staff members, interdepartmental colleagues and management team
Up-sell with latest departmental incentives
Ensuring staff are providing high levels of service
Inform management of all guest issues, needed supplies or equipment related issues
Perform other job-related duties as requested by the management team
Report accidents, maintenance issues, or other incidents
Ensure compliance with all health and safety regulations

Requirements

Essential Requirements:

Able to effectively communicate in English, in both written and verbal forms. An additional language is a plus
Experience in a similar role, preferable in a 5* Hotel, or at least keen interest in wellness and spa services
Excellent communication and organizational skills
Excellent customer service and interpersonal skills as well as problem-solving abilities to effectively communicate with guests, staff members and management.
Attention to detail and ability to consistently work in a professional manner
Excellent grooming standards
Good computer knowledge
Sales Experience. Motivated by exceeding sales targets.

Personality profile:

Smartly presented at all time with an upbeat personality
Highly responsible and reliable
Ability to work well under pressure
Ability to work cohesively as part of a team and loves being with people
Ability to focus attention on guest needs, remaining calm and courteous at all times. Patient at handling and dealing with guests or colleagues
Tact, discretion and respect for confidentiality

Benefits

Competitive Remuneration Package
Accommodation on privately owned staff houses with WIFI, Laundry
One Meal daily in staff restaurant plus 1 Snack during shift
Enjoy free access to our state-of-the-art Staff Gym, fully equipped to support your fitness journey!
Transportation services provided to and from staff residences and workplaces.
Continuous professional development
Ongoing training opportunities to enhance both soft and hard skills!
Encouraging leadership and a friendly workplace atmosphere
A working environment where you feel valued and appreciated
Employee Recognition Programs
Company team events and volunteering actions
Uniform
Discounts and Family Rates in group properties in Santorini

Apply

Apply at Canaves Collection

About the Company

Canaves Collection

Luxury cave-hotel collection in Santorini

Canaves Collection operates high-end boutique hotels in Santorini, turning 17th-century wine caves into designer-chic, all-white rooms. Its properties—Canaves Ena, Canaves Oia Suites, Canaves Sunday, and Canaves Epitome—sit high on the cliffs overlooking the caldera, offering a unified luxury experience across multiple properties. The approach centers on architectural design, cliffside views, and a consistent brand that delivers refined hospitality in one location. Unlike many competitors, Canaves drew early attention to Santorini’s luxury scene by transforming historic spaces into modern rooms and building a recognizable, cohesive style since 1983. The company’s goal is to give guests unrivaled luxury experiences so they can enjoy Santorini at its best, all in one spot.

Company size: 51-200
Company stage: Not listed
Total funding: Not listed
Headquarters: Ia Municipal Unit, Greece
Founded: 1985

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