Senior Associate Salesforce QA - Advisory

Line of Service

Advisory

Industry/Sector

Not Applicable

Specialism

SAP

Management Level

Senior Associate

Job Description & Summary

At PwC, our people in business application consulting specialise in consulting services for a variety of business applications, helping clients optimise operational efficiency. These individuals analyse client needs, implement software solutions, and provide training and support for seamless integration and utilisation of business applications, enabling clients to achieve their strategic objectives.

As a Salesforce consulting generalist at PwC, you will possess a broad range of consulting skills and experience across various Salesforce applications. You will provide consulting services to clients, analysing their needs, implementing software solutions, and offering training and support for effective utilisation of Salesforce applications. Your versatile knowledge will allow you to assist clients in optimising operational efficiency and achieving their strategic objectives.

Responsibilities:

• Test Development and Execution: Develop, document, and maintain comprehensive test cases, scripts, and test data for Salesforce applications. Perform manual and automated testing to identify software defects and ensure product quality. Proficient in test planning, testing estimation, test case designing, and test execution.
• Diverse Testing Capabilities: Experience in various types of testing including functional, GUI, regression, retesting, integration, user acceptance, production sanity, data migration, and data flow testing between legacy systems and Salesforce.
• Defect Management: Manage the defect life cycle and utilize the Requirement Traceability Matrix to ensure comprehensive testing.
• Root Cause Analysis: Expert in performing root cause analysis and creating action plans to improve quality.
• Requirements Gathering: Gather business requirements and processes through documents and workshops. Analyze customer challenges and suggest appropriate solutions.
• Team Collaboration: Assist team members in understanding business requirements. Responsible for project delivery planning, sprint planning, and managing teams. Lead stand-up meetings, drive customer calls, and conduct retrospectives.
• User Training: Create user training material and conduct user training sessions and workshops.
• Salesforce Administration Support: Utilize Salesforce Admin skills to configure and manage the Salesforce platform, including user creation, report generation, and list view configuration. Maintain and customize users, list views, roles, profiles, groups, queues, accounts, contacts, record types, sharing rules, custom objects, and page layout customization.
• Dashboard Development: Develop dashboards for management to track key performance parameters.

Mandatory skill sets:

• Minimum of 4 years of experience in quality assurance, with significant time in Salesforce environments.
• Basic knowledge of Salesforce administration, including user management, security settings, customization, report generation, and list view configuration.
• Knows to query and extract and upload data in system
• Strong analytical and problem-solving skills with meticulous attention to detail.
• Excellent communication skills, both written and verbal.
• Ability to work collaboratively within cross-functional teams.

Preferred skill sets:

• Salesforce Administrator certification.
• Experience working within Agile/Scrum methodologies.
• Familiarity with Salesforce development like Process Builder and Apex
• Previous experience in a similar role within a [specific industry, if applicable].

Years of experience required:

      4 to 8 Years

Education qualification:

BE/B.Tech/MBA/MCA/M.Tech

Education (if blank, degree and/or field of study not specified)

Degrees/Field of Study required: Bachelor of Engineering, Master of Business Administration, Master of EngineeringDegrees/Field of Study preferred:

Certifications (if blank, certifications not specified)

Required Skills

Salesforce

Optional Skills

Apex Programming Language

Desired Languages (If blank, desired languages not specified)

Travel Requirements

Not Specified

Available for Work Visa Sponsorship?

No

Government Clearance Required?

No

Job Posting End Date