Cleveland Clinic

Non-profit medical center delivering care

Outpatient Clinical Care Assistant/Medical Assistant - Gastroenterology

Clinical Support & Patient AdministrationPosted on Nov 12

Full-timeBeachwood, OH, USANo salary listedIn-person

About the Job

Requirements

For the Outpatient Clinical Care Assistant role, a high school diploma or GED is required.
For the Outpatient Clinical Care Assistant role, one year of recent healthcare experience in a hospital, ambulatory, homecare, assisted living, nursing home, or long-term care setting is required; additional formal training or education may substitute for some or all of the experience.
For the Outpatient Clinical Care Assistant role, understanding of human anatomy, basic patient care activities, and math is required.
For the Outpatient Clinical Care Assistant role, Basic Life Support certification through the American Heart Association or American Red Cross is required within the new-hire period if not already obtained.
For the Medical Assistant role, graduation from an approved medical assisting program or military training as a hospital corpsman, combat medic, or medical service technician is required.
For the Medical Assistant role, completion of a clinical externship or extensive clinical experience is required.
For the Medical Assistant role, Basic Life Support certification through the American Heart Association or American Red Cross is required; it must be obtained during the new-hire period if not already held.
The role requires full-body movement to move and lift patients, manual finger dexterity with good eye-hand coordination, and extensive standing and walking.
The role requires exerting up to 20 pounds of force occasionally, up to 10 pounds frequently, and negligible force constantly.
The caregiver must follow standard precautions and use personal protective equipment as required.
The caregiver must comply with the influenza prevention program by obtaining an annual influenza vaccination or an approved exemption.
Employment offers are contingent on testing for controlled substances.

Responsibilities

Provide or assist with outpatient patient care under the supervision of a Registered Nurse or Licensed Independent Provider.
Complete patient rooming, including taking vital signs, height, and weight; asking intake questions; documenting information; and reporting abnormal findings.
Collect patient specimens, perform point-of-care testing, and prepare specimens for transport to the laboratory.
Prepare patients for and assist with examinations, tests, and procedures, including EKGs, Holter monitor application, pulse oximetry, hearing and vision screening, disinfection, and sterilization.
Administer directed treatments, including applying heat or cold, simple sterile dressing changes, and applying or removing casts, braces, and splints.
Review printed instructions with patients.
Assist with wound care.
Document care in the electronic health record.
Set up the clinic for daily operations, manage in-baskets and care-gap closure, maintain clean and orderly work areas, and close the clinic.
Stock supplies and linens.
Clean and monitor expiration dates; restock dressing supply carts; check automated external defibrillator units and oxygen tanks; and empty needle boxes using appropriate safety measures.
Initiate cardiopulmonary resuscitation and other emergency measures.
For the Medical Assistant role, assist with screenings and treatments by gathering and updating health-maintenance information, identifying medication changes, updating allergy information, collecting specimens, performing tests, and documenting patient care.
For the Medical Assistant role, monitor and communicate changes in patient condition and administer specific medications under a provider's direction.
For the Medical Assistant role, maintain equipment, medical supplies, and examination areas.
For the Medical Assistant role, perform administrative and clerical duties, including filing, reception, scheduling, data entry, and patient registration.

At Cleveland Clinic Health System, we believe in a better future for healthcare. And each of us is responsible for honoring our commitment to excellence, pushing the boundaries and transforming the patient experience, every day.

We all have the power to help, heal and change lives — beginning with our own. That’s the power of the Cleveland Clinic Health System team, and The Power of Every One.

Job Title

Outpatient Clinical Care Assistant/Medical Assistant - Gastroenterology

Location

Beachwood

Facility

Beachwood Medical Office Building

Department

DDSI CIG-Digestive Disease Institute

Job Code

G13002

Shift

Days

Schedule

7:30am-4:00pm/8:00am-4:30pm

Job Summary

Job Details

Join the Cleveland Clinic team where you will work alongside passionate caregivers and provide patient-first healthcare. Here, you will receive endless support and appreciation while building a rewarding career with one of the most respected healthcare organizations in the world.

As an Outpatient Clinical Care Assistant, you will play a key role in supporting both patients and caregivers in a fast-paced outpatient setting. Responsibilities include performing health screenings, collecting specimens, updating medical records, maintaining exam rooms, stocking clinical supplies, and monitoring and documenting patient conditions to support quality care.

This role will also consider for a Medical Assistant. As a Medical Assistant on this team, you will play a vital role in creating a welcoming and supportive environment for patients, families, and visitors. Working collaboratively with clinical and administrative staff, you will support medication management, patient monitoring, and a variety of clinical and office tasks. This position offers broad clinical exposure through hands-on involvement in patient care, compliance, and coordination with interdisciplinary teams.

A caregiver in this position will work 8:00am to 4:30pm or 7:30am to 4:00pm. No weekends, holidays or evenings required.

A caregiver who excels in this role will:

As an Outpatient Clinical Care Assistant:

Provide or assist with patient care in an outpatient clinic under the supervision of a Registered Nurse (RN) or Licensed Independent Provider (LIP).
Complete the rooming process, including vitals, height, weight, intake questions, documentation and reporting abnormal findings.
Collect patient specimens, perform point of care testing and prepare specimens for transport to the lab.
Prepare patients for and assist with exams, tests and procedures, such as EKG, Holter monitor application, pulse oximetry, hearing and vision screening, disinfection and sterilization.
Administer treatments as directed, including the application of heat or cold, simple sterile dressing changes and applying/removing casts, braces and splints.
Review printed instructions with patients.
Assist with wound care.
Document in the electronic health record.
Assist with setting up the clinic for daily operations, in-baskets, closure of care gaps, maintaining clean and orderly work areas, and closing the clinic.
Stock supplies and linens.
Clean, monitor expiration dates, restock dressing supply carts, check AED units and oxygen tanks, and empty needle boxes using appropriate safety measures.
Initiate CPR and other emergency measures.

As a Medical Assistant:

Assist with performing screenings and treatments by gathering and updating information related to health maintenance, identifying medication changes, updating allergy information, collecting specimens, performing tests, and documenting patient care.
Monitor and communicate changes in patient condition. Administers specific medications under direction of provider.
Maintain equipment, medical supplies, and examination areas.
Perform administrative/clerical duties, such as filing, reception, scheduling, data entry and patient registration.

Minimum qualifications for the ideal future caregiver include:

As an Outpatient Clinical Care Assistant:

A high school diploma or GED
One year of recent healthcare experience in a hospital or ambulatory, homecare, assisted living, nursing home or long-term care setting
Understanding of human anatomy, basic patient care activities and math
Additional formal training/education may substitute some or all of the required experience
If not already obtained, Basic Life Support (BLS) certification through the American Heart Association (AHA) or the American Red Cross is required within the new hire period

As a Medical Assistant:

Graduate from an approved medical assisting program OR military training as a hospital Corpsman (HM), Combat Medic (68W) or Medical Service Technician (4N0X1)
Completion of a clinical externship OR extensive clinical experience
Basic Life Support (BLS) certification through the American Heart Association (AHA) or the American Red Cross. If you do not hold this certification, you must obtain it during your new hire period

Physical Requirements:

Requires full body motion to move and lift patients, manual finger dexterity with good eye-hand coordination; involves extensive standing and walking.
Light Work - Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently, and/or a negligible amount of force constantly (Constantly: activity or condition exists 2/3 or more of the time) to move objects.

Personal Protective Equipment:

Follows standard precautions using personal protective equipment as required.

The policy of Cleveland Clinic Health System and its system hospitals (Cleveland Clinic Health System) is to provide equal opportunity to all of our caregivers and applicants for employment in our drug free environment. All offers of employment are followed by testing for controlled substances.

Cleveland Clinic Health System administers an influenza prevention program. You will be required to comply with this program, which will include obtaining an influenza vaccination on an annual basis or obtaining an approved exemption.

Decisions concerning employment, transfers and promotions are made upon the basis of the best qualified candidate without regard to color, race, religion, national origin, age, sex, sexual orientation, marital status, ancestry, status as a disabled or Vietnam era veteran or any other characteristic protected by law. Information provided on this application may be shared with any Cleveland Clinic Health System facility.

If applying for a Florida position, please see the following website for more information on the background screening requirements required by the Agency of Health Care Administration: https://info.flclearinghouse.com/

Please review the Equal Employment Opportunity poster.

Cleveland Clinic is pleased to be an equal employment opportunity employer.

About the Company

Cleveland Clinic

Non-profit medical center delivering care

Cleveland Clinic runs a nonprofit academic medical center that delivers patient care, conducts research, and educates future clinicians. It provides in-person hospital services, surgeries, and telehealth options, plus digital tools like MyChart to manage care, as well as provider tools such as DrConnect and eRadiology to coordinate care. It differentiates itself by combining clinical care, medical research, and education under a nonprofit model with a broad international network and a strong emphasis on safety and quality. Its goal is to deliver high-quality medical care while advancing medical knowledge and training clinicians to improve health outcomes for diverse populations, globally.

Company size: 10,001+
Company stage: Grant
Total funding: $74.7M
Headquarters: Cleveland, OH
Founded: 1921

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