Inactive
G

GoodLife Fitness

Canada fitness club chain with memberships

MOVE Program Specialist

Community Outreach & ProgramsPosted on Nov 4
Full-time$49k - $61k /yr

About the Job

Requirements

  • Postsecondary education in a related field.
  • At least 1 year of experience in program coordination, project coordination, or a related role; the posting states a range of 1–3 years.
  • Experience working with individuals with disabilities.
  • Strong organizational, planning, and problem-solving skills, including the ability to manage multiple priorities effectively.
  • Ability to manage time efficiently, work independently, and meet deadlines in a fast-paced environment.
  • Proficiency in Microsoft Office Suite, Zoom, and other digital collaboration tools.
  • Ability to leverage technology to streamline processes, enhance collaboration, and support virtual program delivery.
  • Written and verbal communication skills to build positive relationships with participants, caregivers, volunteers, and stakeholders.
  • Interpersonal and relationship-building skills, with a collaborative approach to achieving team goals.
  • Ability to adapt and respond effectively to changing program needs and priorities.
  • Ability to work independently and as part of a team while maintaining accuracy and attention to detail.
  • Reliable high-speed internet capable of supporting uninterrupted virtual meetings and video conferencing.

Responsibilities

  • Coordinate and organize new and ongoing MOVE classes within the participant management platform.
  • Process new participant registrations and manage participant placement into classes.
  • Monitor class waitlists and facilitate participant movement into available program spaces.
  • Maintain the MOVE participant lead database, including accurate records of interactions, lead status, and follow-up activities.
  • Respond to participant and caregiver inquiries through the MOVE Program inbox in a timely and professional manner.
  • Coordinate participant communications, engagement initiatives, and recognition activities to enhance the family experience.
  • Lead monthly and quarterly planning activities related to participant recognition and celebrations.
  • Coordinate participant orders and fulfillment activities.
  • Develop and deliver training for Associates on participant experience initiatives, updates, and best practices.
  • Collaborate with the GoodLife Kids Foundation Marketing team to identify and support internal and external opportunities for MOVE Ambassadors.
  • Support recruitment, onboarding, and training of MOVE Ambassadors.
  • Build and maintain relationships with MOVE Ambassadors and their caregivers.
  • Respond to inquiries through the MOVE Ambassador inbox in a timely and professional manner.
  • Assist with program planning, implementation, monitoring, evaluation, and data collection for the national program.
  • Contribute to the development and maintenance of internal program resources, tools, and documentation.
  • Facilitate collection and tracking of key program metrics.
  • Create customized reports by working with stakeholders to understand reporting requirements and provide accurate, actionable insights.
  • Support administration and optimization of CRM systems and business processes.
  • Analyze data to identify trends, opportunities, and recommendations for program improvement and growth.
  • Support program awareness and marketing initiatives by participating in virtual and in-person events.
  • Assist with promotional activities to increase MOVE awareness and expand program reach.
  • Represent GoodLife Kids Foundation and the MOVE program professionally at community and stakeholder events.

Desired Qualifications

  • Experience coordinating physical activity, fitness, recreation, or sport programs is considered an asset.

About the Company

GoodLife Fitness

Canada fitness club chain with memberships

GoodLife Fitness runs a chain of fitness clubs in Canada that offer gym facilities, personal training, and group fitness classes through a membership-based model. Members pay monthly or annual fees to access gym equipment and facilities, while additional revenue comes from services like personal training sessions and specialized programs. The product is a physical fitness experience: members check in to the clubs, use workout spaces, join group classes, and book personal training. The company differentiates itself with a broad network of locations in Canada, a focus on accessibility and inclusivity for all members, and a strong sense of community through programs and engagement. Its goal is to make fitness accessible to Canadians, helping people lead healthier lives and feel supported in their fitness journeys.

Company size
5,001-10,000
Company stage
Debt Financing
Total funding
$1.2B
Headquarters
Ontario, Canada
Founded
1979

Recently Posted Jobs

Explore more opportunities at GoodLife Fitness

See more jobs