Technical Trainer Specialist

Job Summary

Position Overview:
Quality Training Specialist will be a critical contributor in a mission that truly represents a once-in-a-lifetime opportunity to join a company that is making significant investments in establishing manufacturing, expanding internationally, and delivering a consistent cadence of product innovations to the market and investing in its people.

He/She will support the training and development of quality team members. This role focuses on delivering hands-on training, maintaining up-to-date procedures, and supporting continuous improvement in employee performance and operational standards. This individual possess a willingness to work in a fast-paced manufacturing environment.



Position Overview:

Quality Training Specialist will be a critical contributor in a mission that truly represents a once-in-a-lifetime opportunity to join a company that is making significant investments in establishing manufacturing, expanding internationally, and delivering a consistent cadence of product innovations to the market and investing in its people.

He/She will support the training and development of quality team members. This role focuses on delivering hands-on training, maintaining up-to-date procedures, and supporting continuous improvement in employee performance and operational standards. This individual possess a willingness to work in a fast-paced manufacturing environment.

Responsibilities:

• Delivers training to manufacturing employees, focusing on current procedures, addressing operational gaps, and supporting process improvements.
• Maintain accurate and well-organized training records, tracking employee progress and completion status .
• Notifies superior for discrepancies related to training to ensure highest training standards and safety of operations are always maintained.
• Work closely with cross-functional team to identify, arrange, & coordinate operators for cross-training based on established guideline.
• Schedule On-the-job-training (OJT) based on process priority and manpower needs.
• Ensure operators meet minimum competency before certification.
• Identify bottlenecks in OJT and training execution and coordinate certification schedule with Supervisor & Engineer.
• Lead and coordinate Transcript review with Engineer, Supervisor & Inspectors.
• Support in uploading and maintaining transcript records in Workday.
• Deliver training on revised procedures and support smooth implementation across teams.
• Collaborate with cross-functional departments to enhance training effectiveness and consistency.
• Plan, allocate, and monitor Operator/Inspector Trainer headcount deployment across production lines to ensure effective training delivery, workload balancing, and operational support.
• Coordinate all SOPs related to Quality Inspections and Quality related procedure, in compliance with Good Manufacturing Practices (GMP).
• Demonstrate strong attention to detail, good organizational skills, and the ability to work independently with minimal supervision.
• Lead and manage cross-functional team initiatives to improve training outcomes from internal and external.
• Support onboarding and orientation programs for new hires in quality roles.
• Ensure timely completion of inspector/operator training and monitor ongoing employee development.
• Perform any other tasks assigned by the superior.

Education and Experience:

Minimum Requirements:

• Diploma or Bachelor or equivalent experience
• Minimum of 5 years of experience in any related manufacturing industry from Electronic or medical manufacturing industry.
• Ability to present training course material to individuals and groups and to effectively facilitate their learning process
• Experience in On-the-Job Training (OJT) execution, competency assessment and certification processes.
• Proficiency in Microsoft Excel.
• Strong analytical and problem-solving skills.
• Ability to analyze training gaps, operational issues and performance data.
• Ability to plan, allocate, and optimize operator trainer headcount across production lines to support operational requirements
• Must be able to work in shifts, including weekends and public holidays.

Preferred Skills and Competencies:   

• Strong planning, organization, and multitasking skills
• Strong interpersonal and communication skills and the ability to work effectively with a wide range of constituencies in a diverse community.
• Previous experience working in a clean room environment.
• Familiarity with manufacturing instrumentation such as video microscopes, micrometers, calipers, feeler gauges, dial indicators.
• Mechanical Aptitude – Knowledge of and experience with automated machines and tools, including design, uses, repair, and maintenance.
• Production & Processing – Knowledge of raw materials, measurement instruments, production processes, quality control, and other techniques for the manufacture and distribution of goods.
• Problem Solving – Recognizes problems and understands root cause analysis techniques/concepts.
• Comfortable working in a fast-paced production environment.

Physical Requirements (if applicable):     

• Required to stand for at least 75% of working time per shift, with walking at least 50% of working time per shift.
• Requires sitting for extended periods while working on a computer.

Insulet started in 2000 with an idea and a mission to enable our customers to enjoy simplicity, freedom and healthier lives through the use of our Omnipod® product platform. In the last two decades we have improved the lives of hundreds of thousands of patients by using innovative technology that is wearable, waterproof, and lifestyle accommodating.