TJX

Runs off-price clothing and home goods stores

Industrial Engineering Manager 1

Business OperationsPosted on Nov 12

Full-timeFramingham, MA, USA

About the Job

Requirements

A bachelor's degree in Industrial Engineering is required.
At least 3 years of experience in Industrial Engineering, Finance, Business Operations, Retail Operations, or a related discipline is required.
Prior experience leading teams in a dynamic, fast-paced environment is required.
Strong analytical, problem-solving, and organizational skills are required.
Strong written and verbal communication skills, including the ability to influence senior leaders and stakeholders at multiple levels, are required.
A sound understanding of business and operational processes and procedures is required.
Proficiency with Microsoft Office applications, including Excel, is required.
Retail store or distribution center experience is required.
Ability to travel up to 40% is required.

Responsibilities

Design, analyze, develop, and implement solutions to improve operations in selling and non-selling store environments, including backroom and front-end operations, dressing rooms, restrooms, associate lounges, custodial areas, and office and support spaces.
Lead continuous improvement initiatives to increase operational efficiency and effectiveness.
Evaluate and recommend safety and material-handling improvements.
Develop and document best methods and motion-economy practices to improve productivity and consistency.
Support return-on-investment analyses and business cases for operational initiatives.
Participate in and lead special projects that support strategic business objectives.
Influence senior leaders and stakeholders at multiple levels.
Develop, maintain, and enhance labor standards for accurate workload measurement and workforce planning.
Conduct time studies, process analyses, and work-measurement evaluations to establish and validate labor standards.
Analyze operational data and labor metrics to identify productivity improvement opportunities.
Partner with business stakeholders to ensure labor standards are effectively applied across store operations.
Monitor, update, and validate labor standards in response to evolving business requirements, operational changes, and process improvements.
Support staffing, scheduling, and workforce-management initiatives through data-driven labor-standards analysis.
Analyze, prioritize, and sequence engineering initiatives that support labor productivity and operational effectiveness.
Balance standardization and innovation to drive continuous improvement across store-engineering priorities.
Stay informed of industry trends, emerging technologies, and operational best practices, and translate insights into actionable strategies.
Monitor the competitive landscape and leverage external resources, networks, and industry benchmarks to identify opportunities for long-term growth and improvement.
Develop solutions that consider cross-functional business impacts and align with broader organizational objectives.
Collaborate with stakeholders to gather insights, challenge assumptions, and develop practical, scalable solutions.
Identify root causes of complex operational challenges and develop data-driven recommendations.
Evaluate immediate and long-term implications when making business and operational decisions.
Develop, review, and recommend engineering and business solutions that minimize cycle times, eliminate redundant activities, improve labor productivity, optimize workflow execution, and determine effective locations and timing for floor-ready activities.

Desired Qualifications

Six Sigma, Lean, or another continuous-improvement certification is desirable.
Experience with labor-standards development, work measurement, time studies, workforce planning, or productivity analysis is desirable.

TJX Companies

At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. You’ll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your development. Whether you’re working in our four global Home Offices, Distribution Centers or Retail Stores—TJ Maxx, Marshalls, Homegoods, Homesense, Sierra, Winners, and TK Maxx, you’ll find abundant opportunities to learn, thrive, and make an impact. Come join our TJX family—a Fortune 100 company and the world’s leading off-price retailer.

Job Description:

Industrial Engineer Manager | MMX Labor Standards Focus

Job Summary

Designs, analyzes, develops, and implements innovative and strategic solutions that improve work method efficiency and workforce management across TJ Maxx and Marshalls stores. Drives operational improvements through store layout optimization, technology enhancements, material handling recommendations, work method and motion economy improvements, labor standards development and maintenance, and staffing and scheduling analysis. Evaluates current processes and recommends solutions that optimize store operations, productivity, and labor effectiveness, with a primary focus on Labor Standards.

Major Areas of Responsibility

Store Operations & Process Improvement

Design, analyze, develop, and implement solutions that improve operations in both selling and non-selling store environments, including:
- Backroom operations
- Front-end operations
- Dressing rooms
- Restrooms
- Associate lounges
- Custodial areas
- Office and support spaces
Lead continuous improvement initiatives aimed at increasing operational efficiency and effectiveness.
Evaluate and recommend safety and material handling improvements.
Develop and document best methods and motion economy practices to improve productivity and consistency.
Support ROI analyses and business cases for operational initiatives.
Participate in and lead special projects that support strategic business objectives.
Influence senior leaders and stakeholders at multiple levels.

Labor Standards Management

Develop, maintain, and enhance labor standards to ensure accurate workload measurement and workforce planning.
Conduct time studies, process analyses, and work measurement evaluations to establish and validate labor standards.
Analyze operational data and labor metrics to identify productivity improvement opportunities.
Partner with business stakeholders to ensure labor standards are effectively applied across store operations.
Monitor, update, and validate labor standards based on evolving business requirements, operational changes, and process improvements.
Support staffing, scheduling, and workforce management initiatives through data-driven labor standards analysis.
Analyze, prioritize, and sequence engineering initiatives that support labor productivity and operational effectiveness.

Strategic Planning & Innovation

Balance standardization and innovation to drive continuous improvement across MMX store engineering priorities.
Stay informed of industry trends, emerging technologies, and operational best practices and translate insights into actionable strategies.
Monitor the competitive landscape and leverage external resources, networks, and industry benchmarks to identify opportunities for long-term growth and improvement.
Develop solutions that consider cross-functional business impacts and align with broader organizational objectives.

Collaboration & Problem Solving

Collaborate with a broad range of stakeholders to gather insights, challenge assumptions, and develop practical, scalable solutions.
Identify root causes within complex operational challenges and develop data-driven recommendations.
Evaluate both immediate and long-term implications when making business and operational decisions.
Develop, review, and recommend engineering and business solutions that:
- Minimize cycle times
- Eliminate redundant activities
- Improve labor productivity
- Optimize workflow execution
- Determine the most effective location and timing for floor-ready activities

Who We Are Looking For

Bachelor's degree in Industrial Engineering
3+ years of experience in Industrial Engineering, Finance, Business Operations, Retail Operations, or a related discipline.
Prior experience leading teams in a dynamic, fast paced environment.
Strong analytical, problem-solving, and organizational skills.
Strong written and verbal communication skills, with the ability to influence senior leaders and stakeholders at multiple levels.
Sound understanding of business and operational processes and procedures.
Proficiency with Microsoft Office applications, including Excel.
Retail store or distribution center experience.
Six Sigma, Lean, or other continuous improvement certification.
Experience with labor standards development, work measurement, time studies, workforce planning, or productivity analysis.
Ability to travel up to 40%.

Benefits include Associate discount; 401(k) match; medical/dental/vision; HSA; health care FSA; life insurance; short/long-term disability; paid holidays/vacation /sick/bereavement/parental leave; EAP; incentive programs for management; auto/home insurance discounts; tuition reimbursement; scholarship program; adoption/surrogacy assistance; smoking cessation; child care/cell phone discounts; pet/legal insurance; credit union; referral bonuses. All benefits are subject to applicable plan or program terms (including eligibility terms) and may change from time to time. Contact your TJX representative for more information.

In addition to our open door policy and supportive work environment, we also strive to provide a competitive salary and benefits package. TJX considers all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status, or based on any individual's status in any group or class protected by applicable federal, state, or local law. TJX also provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law.

Address:

550 Cochituate Road

Location:

USA Home Office Framingham MA 550 Cochituate RdThis position has a starting salary range of USD $104,800.00 to $136,200.00 per year. Actual starting pay is determined by a number of factors, including relevant skills, qualifications, and experience. This position is eligible for an annual incentive as well as long-term incentives.

About the Company

TJX

Runs off-price clothing and home goods stores

TJX runs off-price stores that sell brand-name clothing, shoes, accessories and home goods for less than department stores and malls charge, in the United States and abroad. Its best-known U.S. chains are T.J. Maxx, Marshalls and HomeGoods, which shoppers visit often because each store's mix of labels and products changes from week to week. Instead of ordering fixed seasonal collections, its buyers purchase closeouts, canceled orders and excess production directly from brands, and TJX makes money by reselling those goods at markdowns while keeping its own buying costs low. TJX was founded in 1987 and is headquartered in Framingham, Massachusetts.

Company size: 10,001+
Company stage: IPO
Headquarters: Framingham, MA
Founded: 1987

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