Aftersales Support Administrator
Warrington, Hybrid
Posted on 1/31/2024
Xylem

5,001-10,000 employees

Innovative water solutions
Company Overview
Xylem helps consumers solve water. The company works to bring clean water, sanitation and hygiene education to schools and communities in emerging markets, and respond with water solutions when disaster strikes around the globe
Industrial & Manufacturing
Hardware

Company Stage

Seed

Total Funding

$10.2M

Founded

2011

Headquarters

Washington, District of Columbia

Growth & Insights
Headcount

6 month growth

0%

1 year growth

16%

2 year growth

23%
Locations
Manchester, UK
Experience Level
Entry
Junior
Mid
Senior
Expert
Desired Skills
Sales
Communications
SAP Products
Customer Service
CategoriesNew
Sales & Account Management
Administrative & Executive Assistance
Customer Success & Support
Requirements
  • Experience in sales process management
  • Ability to provide accurate and timely quotations for customers
  • Proficiency in using SAP and Waterquote systems
  • Strong communication and customer service skills
  • Knowledge of aftermarket business development
  • Familiarity with CRM systems
Responsibilities
  • Answering the telephone and responding to sales inquiries
  • Raising product and aftermarket quotations within SAP and Waterquote
  • Developing aftermarket business and liaising with sector managers
  • Coordinating with operations and purchasing department for efficient management
  • Maintaining customer price lists and administering aftermarket customer accounts
  • Conducting day-to-day administration of the Aftermarket Department
Desired Qualifications
  • Experience with UV sensor technology
  • Familiarity with Amber Road and MDG online tools
  • Previous experience in water technology industry