Contract

Freelance Production Designer

Contract

Vivid Seats

Vivid Seats

501-1,000 employees

Online secondary-ticket marketplace for live-event tickets

Compensation Overview

$60 - $85/hr

Chicago, IL, USA

Remote

Category
Art, Graphics & Animation (1)
Required Skills
UI/UX Design
Adobe Photoshop
Figma
Animation
Adobe Illustrator
Requirements
  • BA/BS degree in related field or equivalent experience
  • At least 2-5 years of experience in an agency or brand side design role, with a focus on high quality and multi-form graphic design experience, and email marketing experience
  • Proficiency in both Figma and Adobe Creative Suite (Illustrator and Photoshop)
  • Manage end-to-end production of brand assets across digital formats
  • Prepare, review, and finalize production-ready files, ensuring accuracy, consistency, and adherence to brand standards
  • A strong understanding of email marketing and best practices
  • Drive to keep up with new trends in design, email marketing, advertising, social media, digital and pop culture
  • Ability to work in a fast-paced, ever-evolving environment with quick turnaround times, and changing priorities
  • Oversee quality control throughout the production process, maintaining high standards from concept through final delivery
  • Exceptional attention to detail and organizational skills
  • Strong communication skills and a collaborative, solution-oriented mindset
  • Familiarity with digital asset management systems is a plus
  • Portfolio of work showcasing your graphic design capabilities, and be able to answer specific questions on what aspects of campaigns you've worked on: Candidates must provide their portfolio URL to be considered
  • A passion for live events (music & sports) is desired
Responsibilities
  • Manage end-to-end production of brand assets across digital formats
  • Prepare, review, and finalize production-ready files, ensuring accuracy, consistency, and adherence to brand standards
  • Oversee quality control throughout the production process, maintaining high standards from concept through final delivery
  • Collaborate with designers to translate creative concepts into scalable, production-ready solutions
  • Ensure production workflows align with established brand systems and operational best practices
  • Translate creative concepts into scalable, production-ready solutions
  • Work across paid social, customer relationship management email marketing lifecycle campaigns, and partner-related work
  • Partner closely with the Creative Director, digital and UX designers, an animator/editor, CRM team and producer to bring creative ideas to life efficiently and consistently
  • Support a high volume of digital creative work across the Marketing team, focusing on scalable production and templated design systems
  • Develop and maintain scalable production templates and systems to improve speed and quality
Desired Qualifications
  • A passion for live events (music & sports) is desired

Vivid Seats operates an online marketplace for secondary tickets to live events, connecting buyers and sellers. Sellers list tickets on the platform; buyers browse listings, choose tickets by quantity, price, or seat location, and complete purchases. The company earns revenue by charging a service fee on each transaction paid by the buyer, and tickets are delivered electronically. It differentiates itself with a user-friendly mobile app, strong customer service, and guaranteed tickets to ensure buyers receive valid tickets on time, adding trust in a competitive market. The goal is to provide a reliable, convenient platform for buying and selling live event tickets with secure delivery and support.

Company Size

501-1,000

Company Stage

IPO

Headquarters

Chicago, Illinois

Founded

2001

Simplify Jobs

Simplify's Take

What believers are saying

  • Exclusive I Am Athlete partnership boosts sports fan visibility since September 2024.
  • MGM Resorts collaboration offers premium travel-ticket packages for College Basketball Crown.
  • Sale exploration attracts private equity interest after December 2025 rumors.

What critics are saying

  • Marketplace GOV plunged 31% to $2.7B in 2025 from industry declines.
  • Lost large private label customer in Q3 2025 sustains revenue contraction.
  • SeatGeek and StubHub erode share via primary integrations and marketing.

What makes Vivid Seats unique

  • Proprietary Skybox ERP tool manages seller inventories across marketplaces.
  • Vivid Seats Rewards program earns fans rewards on every purchase.
  • ChatGPT app launched for real-time event discovery and intent capture.

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People at Vivid Seats who can refer or advise you

Benefits

Health Insurance

Dental Insurance

Vision Insurance

401(k) Company Match

Unlimited Paid Time Off

Mental Health Support

Company Equity

Performance Bonus

Hybrid Work Options

Growth & Insights and Company News

Headcount

6 month growth

0%

1 year growth

0%

2 year growth

1%
Yahoo Finance
Mar 12th, 2026
Vivid Seats cuts costs by $60M annually amid industry downturn and marketplace decline

Vivid Seats reported fourth quarter 2025 results and outlined a strategic reset focused on product innovation, cost discipline and leadership changes. The company named Joe Thomas as CFO in January and Austin Arnett as General Counsel in December. Management achieved $60 million in annualised cost savings across marketing, G&A and stock-based compensation. The company also terminated its Tax Receivable Agreement and collapsed its dual-class share structure to reduce complexity. Fourth quarter marketplace gross order value fell to $581 million from $994 million year-over-year, pressured by industry-wide volume declines and the loss of a large private label customer in early Q3 2025. Vivid Seats launched a ChatGPT app to improve event discovery and capture consumer intent in real-time.

Yahoo Finance
Mar 12th, 2026
Vivid Seats reports $721.5M net loss as marketplace GOV falls 31% to $2.7B in 2025

Vivid Seats, a US ticket marketplace, reported fourth quarter revenues of $126.8 million, down 37% from $199.8 million in Q4 2024. Marketplace gross order value fell 42% to $580.6 million. The company posted a net loss of $428.7 million, compared with a $4.4 million loss the previous year. For full year 2025, revenues declined 26% to $570.8 million, whilst marketplace GOV dropped 31% to $2,704.6 million. The company recorded a net loss of $721.5 million, versus net income of $14.3 million in 2024. Adjusted EBITDA fell to $41.8 million from $151.4 million. Chief executive Lawrence Fey cited improved momentum from enhanced app features and cost reduction initiatives. The company provided Q1 2026 guidance and reaffirmed its full-year outlook.

Sportcal
Apr 11th, 2025
US Senators call for DOJ investigation into Ticketmaster-Fanatics partnership

Ticketmaster competes with StubHub, SeatGeek, Vivid Seats, and numerous others and is in no way the leading secondary ticket seller, as the Senators' letter suggests.

PMC
Apr 9th, 2025
Senators Ask DOJ to Probe Fanatics, Ticketmaster Partnership

Ticketmaster competes with StubHub, SeatGeek, Vivid Seats and numerous others and is in no way the leading secondary ticket seller, as the Senators' letter suggests.

Business Wire
Feb 27th, 2025
MGM Resorts International Joins the College Basketball Crown as Official Partner

As part of the agreement, MGM Resorts will collaborate with Vivid Seats, the tournament's Official Ticketing Provider and JSX, its Official Air Carrier, to offer fans exclusive travel-and-ticket packages combining, stays at MGM Resorts destinations with premium seating and VIP experiences.