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Belk

Multichannel fashion and home goods retailer

Operations Team Associate

RetailUpdated on Nov 5
Full-timeAshland, KY, USANo salary listedIn-person

About the Job

Requirements

  • Dedication to customer service and a drive to achieve store objectives.
  • Skills and experience to perform in the role and a commitment to continuously learn.
  • Ability to take ownership of assigned tasks and contribute to store success.
  • Ability to work with minimal supervision in a deadline-driven environment.
  • Ability to communicate effectively.
  • Comfort with smartphones, tablet computers, and Windows-based operating systems.
  • Availability to work a flexible schedule based on business needs, including nights, weekends, and holidays.
  • Ability to regularly move throughout all store areas and remain accessible to customers.
  • Ability to bend, reach, and stretch for products, and lift, carry, and move at least 50 pounds.

Responsibilities

  • Demonstrate ownership and initiative in achieving personal goals, store objectives, and daily priorities.
  • Unload cartons from truck deliveries, separate cartons by department, process merchandise, remove plastic, and hang items as needed to prepare products for the sales floor; follow operational processes and procedures to enhance productivity.
  • Apply sensor tags, process product transfers and damages, and complete radio-frequency identification (RFID) tasks to support inventory accuracy.
  • Assist with facilities processes, including lighting and recycling programs, work orders, store maintenance, and housekeeping.
  • Support merchandising and store fulfillment teams with floor sets, product presentations, promotional sets, price changes, and picking and packing customer orders.
  • Maintain daily operational standards by replenishing supplies, supporting store recovery, and ensuring cleanliness; organize and store tools, supplies, excess stock, fixtures, and equipment.
  • Use training tools and resources, apply feedback to build knowledge of operational processes and procedures, and stay informed about products, promotions, policies, and store events.
  • Acknowledge and assist customers, support the store during peak traffic and coverage periods, and complete other assigned tasks.
  • Build connections with teammates, share knowledge, and celebrate individual and team achievements.
  • Follow asset protection procedures, safety guidelines, and security protocols to support shortage control and minimize risk.

About the Company

Belk

Multichannel fashion and home goods retailer

Belk is a retail company that sells clothing, handbags, jewelry, beauty products, and home goods. It serves men, women, and children with products from well-known brands and operates through both online and in-store shopping channels. Customers can purchase directly and use the Belk Rewards Credit Card for savings and benefits. Belk’s business model focuses on accessible shopping experiences across digital and brick-and-mortar stores, supported by a rewards program and vendor ethics. The company’s goal is to provide a broad, brand-rich selection with convenient shopping options while upholding ethical standards and supply chain transparency.

Company size
10,001+
Company stage
IPO
Headquarters
Nashville, TN
Founded
1888

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