Full-Time
Confirmed live in the last 24 hours
Optimizes workforce management for customer support
$110k - $140kAnnually
Mid
New York, NY, USA
Hybrid work model with in-office presence required.
Assembled provides a platform designed to improve workforce management for customer support teams. The platform includes tools for advanced scheduling, real-time monitoring, and data analytics, which help businesses manage their customer service operations more effectively. It serves a range of clients, from small businesses to large corporations, by utilizing artificial intelligence and automation to enhance the performance of support teams. Key features include adherence reports that track agent schedules and real-time performance data, which help maintain high service uptime. Assembled operates on a subscription-based model, allowing clients to access its tools for a recurring fee. This approach not only generates consistent revenue but also enables ongoing updates and improvements to the platform. The main goal of Assembled is to reduce operational costs, boost agent productivity, and enhance customer satisfaction by ensuring that support teams are efficiently staffed and managed.
Company Stage
Series B
Total Funding
$68.8M
Headquarters
San Francisco, California
Founded
2018
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Competitive compensation and equity package
Insurance coverage
401(k)
CSA Credit
Stipend for use at any Assembled customer
Professional development stipend
Wellness stipend