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JCPenney

Department store and ecommerce retailer

Operations Associate

MerchandisingConfirmed live in the last 24 hours
Part-timeHemet, CA, USA$17 - $21.25 /hrIn-person

About the Job

Requirements

  • Provide great customer service, cooperate and build positive, inclusive, and respectful relationships, and take accountability for actions and outcomes.
  • Solve problems and make smart decisions that support sales, profit, or customer service; execute work efficiently and effectively.
  • Proactively find ways to improve the customer experience and take action with energy and urgency.

Responsibilities

  • Perform store operations functions to create an outstanding customer experience, working with the task team before the store opens.
  • Assist customers with questions and requests while working throughout the store.
  • Execute merchandise pricing changes and signing across the store.
  • Replenish and restock the store by pulling and preparing merchandise for the sales floor when stock is low.
  • Work with co-workers to unload trucks and prepare merchandise in the backroom.
  • Keep the stockroom safe, clean, and organized.
  • Find and fulfill orders placed online when responsible for online order pickup.
  • Execute leadership's merchandise-placement plans, maintain merchandising standards, and flow goods to the sales floor efficiently.
  • Learn from peers or training materials about merchandise and business processes.

About the Company

JCPenney

Department store and ecommerce retailer

JCPenney is a U.S. department-store and ecommerce retailer. Its merchandise spans apparel, home goods, beauty, jewelry, and related services. Customers shop through stores and digital channels, with selected locations also hosting salon, optical, and portrait services. Store operations, merchandising, supply chain, ecommerce, technology, and corporate functions support the business. This scope covers JCPenney itself and does not rely on changing parent-company branding. The workforce connects customer-facing service with the inventory, digital, and commercial functions that keep the retail operation running.

Company size
Not listed
Company stage
Not listed
Total funding
Not listed
Headquarters
Plano, TX
Founded
1902

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