U

Ubisoft

Global video game developer and publisher

Local IT Support

IT Service Desk & End User SupportConfirmed live in the last 24 hours
Full-timeLyon, FranceNo salary listedIn-person

About the Job

Requirements

  • Proficiency with Windows 11 and Windows Server.
  • Knowledge of networking concepts, Active Directory, IPv4 addressing, TCP/IP, VLAN, and Wi-Fi.
  • A good level of spoken and written English.
  • Customer-service orientation and strong communication skills.
  • Curiosity, proactivity, and the ability to manage multiple topics in parallel.
  • Knowledge of Linux is preferred.
  • A passion for video games and knowledge of video game culture are preferred.

Responsibilities

  • Install, configure, and maintain workstations running Windows 11 and servers running Windows Server 2022.
  • Manage the IT inventory, including asset tracking, hardware lifecycle, onboarding and offboarding equipment, and replacement cycles.
  • Manage development kits and test kits.
  • Coordinate with suppliers to purchase and repair hardware.
  • Resolve software and hardware incidents and bugs.
  • Administer accounts and manage access and permissions across Active Directory, local tools, and servers.
  • Support and develop conference and meeting infrastructure.
  • Help manage and evolve local infrastructure in coordination with network and administration teams based in Paris.
  • Manage alarm and access-control systems.
  • Help manage the premises, including office moves, receiving and organizing equipment, and stock management.
  • Provide onsite IT support with a customer-service focus.
  • Communicate IT services to staff regularly and professionally.
  • Deliver training on information security and IT tools.
  • Provide logistical and technical support for internal and external studio events.
  • Contribute to cross-functional IT projects.

Desired Qualifications

  • Knowledge of Linux.
  • Passion for video games and knowledge of video game culture.

About the Company

Ubisoft

Global video game developer and publisher

Ubisoft is a global developer and publisher of interactive entertainment, creating, marketing, and selling video games for consoles, PCs, and mobile devices. Its products run as traditional paid games, in-game purchases, and subscription services, and are supported by major franchises such as Assassin’s Creed, Far Cry, and Rainbow Six. Games are built to run across platforms with optional in-game purchases and ongoing services, and Ubisoft also develops its own tech, like Ubisoft Scalar, to streamline game development and enhance player experiences. The company differentiates itself through its large portfolio of enduring franchises, its in-house technology investments, and its active support for esports, community building, accessibility, and inclusion. Ubisoft’s goal is to deliver engaging interactive experiences at scale, grow its global gaming ecosystem, and maintain leadership in game development and publishing while expanding services and accessibility for a wide audience.

Company size
10,001+
Company stage
IPO
Headquarters
Montreuil, France
Founded
1986

Recently Posted Jobs

Explore more opportunities at Ubisoft

See more jobs