Service Corporation International

Provides funeral services, cemeteries, & cremation

Transfer Specialist

Delivery & Courier DrivingPosted on Nov 11

Full-timeTampa, FL, USANo salary listed

About the Job

Requirements

At least one year of work experience as a courier or driver; direct customer interaction is strongly preferred.
A current state- or province-issued driver's license and an acceptable driving record are required.
Basic computer skills are required.
Ability to work a schedule that supports business needs, including weekends and nights, and to work an on-call rotation on weekends, nights, and holidays.
Ability to lift up to 75 pounds regularly and up to 100 pounds occasionally, and to push or pull up to 200 pounds.
Ability to drive in hazardous conditions, heavy traffic, and varied weather.
Ability to work indoors or outdoors in all seasons and weather conditions.
Ability to stand frequently and continuously for up to six hours per day and climb stairs frequently.
Ability to perform physical work requiring manual dexterity, including paperwork and use of calculators, computers, and phones.
Ability to work beyond standard hours as needed.

Responsibilities

Safely drive company-owned professional vehicles to perform first-call transfers of deceased individuals in accordance with applicable local and state or provincial laws and company policies and procedures.
Follow processes for chain of custody, paperwork, and identification of deceased individuals.
Cooperate with first responders, coroners, hospital staff, and senior living facilities, accommodating their processes and procedures.
For home transfers, interact courteously and professionally with bereaved family members, show sensitivity to the environment, and minimize conversation.
Follow company procedures when transferring soiled garments, bedding, or other materials, and provide a warm and courteous first impression.
Enter deceased event information into proprietary software according to company procedures.
Transport caskets to airports, care centers, or funeral homes and assist with moving caskets.
Wash, vacuum, and clean vehicles to ensure they are presentable.
Fuel vehicles as necessary.
Follow safety guidelines and expenditure processes.
Maintain personal protective equipment and transfer supplies, including cleaning products, in vehicles.
Identify vehicle engine or operating issues to management and drive vehicles for repair or inspection.
Travel locally, including to multiple locations, using a company vehicle.

Desired Qualifications

Direct customer interaction experience is strongly preferred.

Our associates celebrate lives. We celebrate our associates.

The Transfer Specialist is responsible for the care, removal, and transport of deceased. This position will collaborate with other team members as required to ensure processes and procedures remain in compliance. Safely and courteously drive company owned vehicles. Maintains company vehicles cleanliness. Professional appearance and business suit required when in contact with families; casual attire for vehicle maintenance.

JOB RESPONSIBILITIES

Transfers

Safely drives company owned professional vehicles to perform “first call” transfer of deceased in accordance with local and state/provincial laws as well as company policies and procedures. Follows processes for chain-of-custody, paperwork, and deceased identification
Cooperates with first responders, Coroner, hospital staff, or Senior Living facility and accommodate their processes and procedures
For home transfers, courteously and professionally interacts with bereaved family members; exhibits sensitivity to environment; minimizes conversation. Follows company procedures in transferring soiled garments, bedding, or other materials; leaves a warm and courteous first impression
Enters deceased event information into proprietary software according to company procedures

Transports caskets to airports, care centers, or funeral homes; assists with moving caskets

Vehicle Maintenance

Washes, vacuums, and cleans vehicles ensuring vehicle is presentable
Fuels vehicles as necessary
Follows safety guidelines and expenditure processes
Maintains personal protective and transfer supplies in vehicles including cleaning products
Identifies vehicle engine or operating issues to management; drives vehicles for repair or inspection

minimum Requirements

Education

High School Diploma or equivalent

Licenses

Current state/province issued driver’s license with an acceptable driving record

Experience

At least one (1) year work experience as a courier, driver; with direct customer interaction strongly preferred

Knowledge, Skills and Abilities

Ability work schedule to support business needs including weekends and nights
Ability to work on-call weekends, nights and holidays rotation
Ability to lift up to 75 pounds regularly and up to 100 pounds occasionally; push/pull up to 200 pounds

Ability to drive in hazardous, heavy traffic, and weather conditions
Basic computer skills required

WORK CONDITIONS

Work Environment

Work indoors and or outdoors during all seasons and weather conditions
Local and/or multiple location traveling required
Comply with Field dress code policy

Work Postures

Frequent, continuous periods of time standing, up 6 hours per day
Climbing stairs to access buildings frequently

Physical Demands

Physical effort requiring manual dexterity is required, includes paperwork, calculators, computers and phone usage
Lifting, pushing, pulling up to 75 pounds

Work Hours

Working beyond “standard” hours as the need arises
Local travel up to 100% using company vehicle

Postal Code: 33603Category (Portal Searching): OperationsJob Location: US-FL - Tampa

About the Company

Service Corporation International

Provides funeral services, cemeteries, & cremation

SCI is the leading provider of death care products and services in North America, operating funeral homes and cemeteries under the Dignity Memorial brand. It offers end-of-life services such as funeral planning, cremation, and cemetery property and services, delivering a consistent experience under Dignity Memorial. Its large, geographically diverse footprint with a mix of standalone and combined funeral-home/cemetery locations gives broad access and a standardized service offering. Its goal is to serve families with comprehensive, value-based death care and maintain market leadership in North America.

Company size: 5,001-10,000
Company stage: IPO
Headquarters: Houston, TX
Founded: 1962

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