Full-timeDubai - United Arab EmiratesNo salary listedIn-person
About the Job
Requirements
Minimum 2 to 3 years of experience in a similar role.
A UAE driving licence is required.
A degree or diploma in Hotel Management or Business Administration is required.
Strong knowledge of Opera and Microsoft Office is required.
Understanding of local and international cultures and experience working in the region are required.
A strong luxury background is required.
The candidate must be result- and quality-driven.
Responsibilities
Lead, direct, and motivate the sales team to achieve and surpass annual revenue targets.
Manage departmental operations and ensure adherence to quality guidelines and hotel standards while supporting the hotel's mission, vision, and strategic objectives.
Assist with preparing the annual budget by providing account-production statistics and forecasts.
Prepare and submit sales call schedules, sales call reports, and monthly sales-team reports to the General Manager in a timely and accurate manner.
Ensure all sales personnel have sales targets, personal sales plans, and personal incentives.
Formulate strategies to run an effective sales team.
Monitor outstanding balances on department accounts and follow up with professional sales team members in a timely manner.
Work with sales team members to prepare monthly, quarterly, and annual personal sales goals, and complete a report and analysis at the end of each month.
Promote cross-selling of other Kempinski Hotels with sales colleagues.
Ensure all enquiries receive a response within 24 hours.
Greet all site inspections at the hotel.
Monitor market trends and consult the General Manager regarding urgent action.
Attend international fairs and road shows, maintaining and building relationships during these events.
Manage key accounts on an assigned account base or geographic area to maximize revenue, achieve personal targets, and increase fair market share versus competitors.
Prospect new accounts.
Attend the weekly revenue meeting.
Prepare weekly activities and plan for the upcoming week.
Conduct site inspections.
Follow up on tentative bookings in assigned markets.
Maintain detailed knowledge of the competitor set and of all hotel services, facts, and figures.
Ensure timely contracting with the assigned client base.
Use SMART contracting to optimize yield during annual rate negotiations.
Execute sales actions within the set cost-budget structure.
The Director of Sales will lead, direct, and motivate the sales team to consistently achieve and surpass annual revenue targets. This role assumes full management responsibility for all departmental operations, ensuring strict adherence to quality guidelines and hotel standards while actively supporting the hotel’s mission, vision, and strategic objectives.
Assist with the preparation of the annual budget by providing statistics and forecasts of account productions.
Prepare and submit relevant administration in a timely and accurate manner such as sales call schedules, sales call reports, and monthly reports of the sales team to the General Manager.
Ensure all Sales personnel have sales targets, personal sales plans and a personal incentive.
Formulate strategies in order to run an effective Sales team.
Monitor all outstanding balances on all department accounts and follow up with all professional sales team members in a timely manner.
Work closely with all professional sales team members in the preparation of personal sales goals on a monthly, quarterly and annual basis and complete a report and analysis at the end of each month.
Promote the action of cross selling of other Kempinski Hotels with all sales colleagues.
Responsible for ensuring all enquires are responded to within 24 hours.
Responsible for greeting all site inspections at the Hotel.
Be aware of all market trends and check with General Manager for urgent action.
Attend the international fairs, road shows maintain and build strong relations during these events.
Responsible for key account management on an assigned account base or geographic areas ensuring revenue maximization, achievement of personal targets and increasing fair market share versus competitor set.
Responsible for prospecting new accounts.
Attend weekly revenue meeting
To prepare weekly activities and plan for the upcoming week.
Conduct site inspections.
Follow up of tentative bookings in the assigned markets.
Detailed knowledge of competitor set.
Detailed knowledge of all services provided by the Hotel and all relevant facts and figures of the hotel.
Responsible for timely contracting from the client base responsible for.
SMART contracting to ensure optimum yielding during annual rate negotiations.
Execute sales actions within set cost budget structure.
Strong Luxury background
Minimum 2 to 3 years’ experience in a similar role
UAE Driving licence
Degree/Diploma in Hotel Management / Business Administration
Strong knowledge of Opera & Microsoft Office
Understands the local & international culture and have worked in the region
Should be result & quality driven.
Role is reporting directly to the General manager.