Twinings

Produces and markets blended teas globally

Export & Import Manager

Logistics & TransportationUpdated on Nov 13

Full-timeIndiaNo salary listedIn-person

About the Job

Requirements

A bachelor's degree in commerce, science, logistics, supply chain, or equivalent is required.
At least 10 years of experience in customs and clearing operations is required, ideally gained in a customs agency.
At least 8 years of experience in export and import procedures for food, including raw materials, additives, and tea, is required.
Experience managing Advance Authorization export schemes is required.
Advanced Excel and presentation skills are required.
Knowledge of SAP or other enterprise resource planning systems is required.
Strong English communication and drafting skills are required.
Strong stakeholder management and communication skills are required.

Responsibilities

Ensure compliance with logistics, import, and export regulations in India.
Prepare and maintain cargo, license, and shipment documentation.
Liaise with government authorities, customs departments, and regulatory agencies.
Respond to authority queries, provide documentary support, and carry out activities required to ensure compliance.
Maintain customs knowledge across India and selected international markets.
Explain customs requirements and shipping documentation to stakeholders.
Coordinate with freight forwarders, customs agents, shipping lines, and warehouses.
Support product labelling compliance activities.
Manage raw material receiving and inventory communications.
Maintain finished goods inventory visibility and enterprise resource planning accuracy.
Ensure timely dispatch and receipt of goods.
Maintain inventory databases and reporting tools.
Support compliance scans and risk mitigation activities.
Train supply chain teams on customs regulations and procedures.
Monitor changes in import and export regulations and communicate impacts to stakeholders.
Review Harmonized System codes, tariff classifications, duties, and taxes.
Support new market entry by evaluating customs, Directorate General of Foreign Trade, and trade requirements.
Manage logistics support for finished goods and participate in project teams where product or service delivery related to finished goods is required.
Work closely with the Indian domestic sales and marketing team and the international supply chain and logistics team to ensure legally compliant destination processes.

Great People Work Here.

Are you searching for a career with bags of variety, in an environment that celebrates differences and empowers collaboration, which values and will encourage you? Do you want the freedom to explore, and the opportunities to find new ways and to innovate? If so, Twinings Ovo delivers.

We’re looking for people who don’t just come here, but who understand the brand and do the best job they can. In return, we offer an inspiring package of employee benefits - to show just how much we value you. This role will offer you the scope for growth and the tools to aim high.

We are seeking a a member of the Supply Chain and Operational team based in India, who will report to the Indian Supply Chain and Operations Manager and manage all logistics support. The main scope will be supplying functions for finished goods (FG) and be the part of each project team where product/service delivery related to FG is required. This role will be working closely with the Indian domestic sales and marketing team as well as with the international supply chain and logistics team to ensure that the process of reaching the destination is legally compliant with their relevant procedures.

Ensure compliance with logistics, import and export regulations in India.
Prepare and maintain cargo, license and shipment documentation.
Liaise with government authorities, customs departments, and regulatory agencies
Respond to authority queries and provide documentary support and/or carry out all activities required to ensure compliance.
Maintain customs knowledge across India and selected international markets.
Explain customs requirements and shipping documentation to stakeholders.
Coordinate with freight forwarders, customs agents, shipping lines and warehouses.
Support product labelling compliance activities
Manage raw material receiving and inventory communications.
Maintain finished goods inventory visibility and ERP accuracy.
Ensure timely dispatch and receipt of goods.
Maintain inventory databases and reporting tools.
Support compliance scans and risk mitigation activities.
Train supply chain teams on customs regulations and procedures.
Monitor changes in import/export regulations and communicate impacts to stakeholders.
Review HS codes, tariff classifications, duties, and taxes.
Support new market entry by evaluating custom, DGFT and trade requirements.

Bachelor’s degree in commerce, Science, Logistics, Supply Chain or equivalent.
At least 10 years’ experience with customs and clearing operations, ideally gained in one of the customs agencies.
At least 8 years of experience in export & import procedures for food (raw materials, additives, tea) as a must have.
Experience managing Advance Authorization export schemes.
Strong stakeholder management and communication skills.
Advanced Excel and presentation skills.
Knowledge of SAP or other ERP systems.
Solid English communication and drafting skills

About the Company

Twinings

Produces and markets blended teas globally

Twinings is a global tea company with a 300-year heritage, producing a wide range of tea and beverage brands. It blends and creates teas through masterblending expertise and collaborates to innovate new flavors and products, aiming to energize, refresh, and comfort consumers. The company differentiates itself through its long history, disciplined execution, and international reach, turning ideas into market-ready products and sustaining growth across its brand portfolio. Its goal is to grow a successful international business by expanding its beverage offerings while staying true to its heritage and values.

Company size: 1,001-5,000
Company stage: Not listed
Total funding: Not listed
Headquarters: Andover, MA
Founded: 1706

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