Project Manager – Operations Lead
Aptive Resources
Project Manager – Operations Lead
Aptive Resources
Federal consulting for transformation and tech
Aptive/Artemis seeks an Operations Lead responsible for overseeing the day-to-day execution, coordination, and management of program operations supporting large-scale federal transition assistance services for military Service members and Veterans. This position provides operational leadership for geographically dispersed teams across multiple installations worldwide, ensuring consistent service delivery, staffing coverage, scheduling coordination, and operational readiness. The Operations Lead serves as a key liaison between Government leadership, regional management teams, and onsite personnel to ensure all operational requirements, reporting obligations, and customer support activities are executed efficiently and in compliance with contractual and program standards.
The Operations Lead is responsible for managing workforce operations, monitoring performance metrics, supporting staffing and deployment activities, tracking operational risks, and ensuring continuity of services across all assigned locations. This role oversees operational reporting, facilitates communication between stakeholders, supports training and onboarding initiatives, and assists with implementing quality assurance and process improvement efforts. The Operations Lead also ensures operational alignment with program management plans, supports issue resolution, and maintains awareness of evolving program requirements to minimize disruptions and maintain high levels of customer service and mission effectiveness.
The ideal candidate possesses strong experience managing operational programs within the Federal Government or Department of Defense environment, with demonstrated expertise in coordinating large-scale operations and leading distributed teams. Candidates should have excellent organizational, communication, problem-solving, and leadership skills, with the ability to manage multiple priorities in a fast-paced environment. Experience overseeing geographically dispersed personnel, coordinating schedules and resources, and supporting government program execution is highly preferred.
This is a contingent hire position.
This position is remote. However, travel for occasional in-person meetings will be required.
Physical Requirements: While performing the duties of this job, the employee is regularly required to sit for extended periods, use a computer keyboard and mouse, and communicate verbally and in writing. The employee may occasionally need to stand, walk, bend, or lift up to 15 pounds. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this role.
Federal consulting for transformation and tech
Aptive Resources provides consulting services to federal government agencies to support strategic transformations, improve performance, and adopt modern technology. The company offers program and project management, strategy, analysis, integration, and implementation across Health Care Innovation, Digital and Technology Solutions, and Strategic Communications and Marketing. Aptive is a Service Disabled Veteran Owned Small Business (SDVOSB) and Woman Owned Small Business (WOSB), ISO 9001:2015 and CMMI L3 certified, with over a decade of experience on high-profile government programs. It differentiates itself through its veteran leadership, certifications, and recognition as a top workplace and government contractor. The goal is to serve as a trusted partner to federal agencies, helping them achieve strategic transformations and improved outcomes using targeted services and modern technology.
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