Full-Time

Senior UX Researcher

AI & Analytics

Posted on 5/15/2024

Braze

Braze

1,001-5,000 employees

Real-time customer engagement platform

Data & Analytics

Senior

Austin, TX, USA

Required Skills
UI/UX Design
Data Analysis
Requirements
  • 5+ years experience conducting qualitative and quantitative UX research, ideally informing AI / analytics products and features
  • Experience leveraging a broad range of research methodologies across the various stages of product development, informing both strategic and tactical decisions
  • An excellent communicator, dynamic cross-functional partner, and excelling in presenting findings to a variety of audiences, including senior leadership
  • Track record of influencing product roadmaps and design decisions, especially ones that may be complex or ambiguous in nature, demonstrated by a strong research portfolio and compelling storytelling
  • Background in Human-Computer Interaction, Psychology, Behavioral Economics, Anthropology, Sociology, or similar
Responsibilities
  • Conduct UX research to understand user needs, behaviors, and motivations to inform product development and design decisions
  • Work across 2-3 cross-functional product teams, helping them gather insights that inform product strategy and enabling them to ask and answer questions on their own
  • Tackle greenfield and net-new product opportunities, drawing from extensive expertise in mixed-methods research, creativity, and critical thinking
  • Collaborate closely with PMs, designers, data scientists, and other cross-functional partners to bring teams along on the journey of discoveries

Braze stands out as an excellent workplace due to its leadership in crafting contextually relevant, cross-channel marketing campaigns using cutting-edge real-time data processing technologies. This commitment not only drives industry advancement but also fosters a culture of continuous learning and strategic innovation among its teams. By focusing on optimizing customer engagement strategies, the company provides a dynamic and forward-thinking environment for professionals eager to influence and grow within the fast-paced tech landscape.

Company Stage

IPO

Total Funding

$635.1M

Headquarters

New York, New York

Founded

2011

Growth & Insights
Headcount

6 month growth

6%

1 year growth

10%

2 year growth

30%

Benefits

Competitive compensation that includes equity

Generous time off policy to balance your work and life, including paid parental leave

Competitive medical, dental, and vision coverage for you and your dependents

Collaborative, transparent, and fun loving office culture

INACTIVE