Warehouse Lead

About iDC Logistics

iDC Logistics, founded in 2004 by logistics industry veterans, is a leading end-to-end logistics company focused on transparency, efficiency, and innovative supply chain solutions. Headquartered in Los Angeles, iDC provides integrated services including freight forwarding, contract logistics, transportation, and distribution management for retailers worldwide.

With expertise across consumer electronics, industrial products, and healthcare industries, iDC Logistics delivers customized logistics solutions through operational excellence, technology-enabled processes, and customer-focused service. Our success is driven by a commitment to customer satisfaction, employee engagement, and continuous innovation.

Position Summary The Warehouse Lead is responsible for the guidance of team members and production activities in the Shipping, Receiving and/or Inventory department. You will be responsible for assigning work assignments, training associates, mentoring associate progress and providing day-to-day direction/guidance for your work group.

Job Responsibilities

· Serves as an administrative expert on functions in the WMS to ensure timely and accurate shipping/receiving/inventory

· This is a working-lead role, you will work alongside your team while being the initial point of contact for associates, assisting in issue resolution

· Reports directly to the Supervisor and will be responsible for training associates, monitoring production, giving constructive feedback to associates, and assisting the Supervisor to ensure our client’s standards are met

· Lead and manage the workflow and work allocation within the assigned department to include: picking, packing, receiving, labeling, loading/unloading, put away, replenishment and inventory control.

· Organize, compile, and update warehouse records and documentation

· Assists in the administration and implementation of operational SOPs, Work Instructions, and Training Records

· Respond to internal/external email requests that affect the department in a timely fashion

· Support and implement company safety policies/procedures along with operational SOPs.

· Ensure the proper opening or closure of the building when needed

· Receives, sorts and segregates incoming shipments for warehouse

· Loads and unloads shipments onto or off of pallets, containers, racks and shelves by hand or with MHE

· Sorts, packages and processes outgoing shipments according to iDC’s SOPs

· Verifies accuracy and quality of products to be prepared for shipment to customers or receipt into the facility

· Ensure products meet customer/iDC expectations

· Loads shipments into vehicles and uses hand tools to wrap product and/or brace product in the trailer

· Prepares and updates information in computerized systems such as logs, packing lists, pick tickets, invoices, inventories, orders/receipts, etc.

· Maintains inventory records of customer shipments and performs audits to ensure integrity and security of the freight

· Conducts cycle counts and/or quality checks when requested

· Reports inventory discrepancies to inventory control and assist in resolution

· Ensure compliance to all Health and Safety legislation/guidelines for self and staff at all times and carry out internal health and safety audits when requested

· Utilizes RF scanning equipment to ensure accuracy of inventory

· Performs routine housekeeping for vehicles, equipment and assigned warehouse areas

· Performs other duties as assigned by leadership

· Operate Material Handling Equipment/Vehicles in a safe manner following prescribed work methods (not required by preferred)

· May operate manual pallet jacks when necessary

· Other duties as assigned.

Minimum Required Qualifications

· High School Diploma or equivalent (required)

· Minimum 2 years of operations or logistics experience, ideally in a shipping/receiving capacity (preferred)

· Demonstrated ability to lead and motivate a team-oriented workforce (preferred)

· A working understanding of warehouse management systems (required)

· Strong at multitasking and task delegation (preferred)

· Organized and detail oriented (required)

Skills/Abilities

· Ability to read/write and interpret documents (required)

· Ability to follow verbal direction (required)

· Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers of common fractions, and decimals (required)

· Ability to train, coach, and mentor warehouse associates (preferred)

· Ability to solve problems and make effective decisions in a fast-paced environment (required)

· Ability to multitask and coordinate multiple and often conflicting priorities (required)

· Strong written and oral communications skills (required)

· Interpersonal skills necessary to establish and maintain effective working relationships (required)

· Intermediate PC skills with knowledge of Excel, Word and Outlook (required)

Physical Demands:

The physical demands described here are representative of those that must be met by an employee

to successfully perform the essential functions of this job.

While performing the duties of this job, the employee is regularly required to do the following:

· Intermittent standing, stooping, walking and neck flexing.

· Regular bending, lifting, stretching and reaching both below the waist and above the head

· Repetitive motion such as bending, twisting, grasping, reaching, lifting

· Carrying/transporting an object, usually by hand, up to 50 pounds without restriction

· Must be able to stand/walk for up to 10 hours

· Requires work in environments with variable noise levels, lighting conditions and temperature variation

· Requires work from heights of up to 20 feet from the floor (optional)

· Specific vision abilities required by this job include close vision, distance vision and ability to adjust focus.