Digital Media Supervisor

Company description


Overview

The Digital Media Supervisor is responsible for assisting the Manager and Directors in the creation, planning, and implementation of digital campaigns for clients. They are also responsible for training and providing guidance to digitalbuyers and assistants. They negotiate with media vendors to secure the most cost effective delivery of objectives; balancing price with quality factors. The negotiation is reflective of the strategy and brand requirements of approved campaigns in digital in a team environment.

This role requires a candidate who is analytical, math proficient, and well organized with great attention to detail. The candidate must be well informed of the digital landscape (display, social, native, programmatic), trends and research, and able to translate insights into clear media plans, test-and-learn roadmaps, and performance optimization approaches across full-funnel campaigns (including acquisition-focused initiatives).

The candidate chosen will help improve or build new processes when needed, be a self-starter, highly accountable person able to work with minimal supervision.

Responsibilities

• Train media assistants and digital buyers – provide guidance to ensure their successful professional development
• Oversee the quality, accuracy, and timeliness of digital buyers and assistants’ work
• Support full-funnel campaign planning by translating client objectives into channel recommendations, investment phasing, and measurement approaches (including acquisition KPIs)
• Knowledge in trafficking and ad serving setup in CM360, including placements, tags, QA, and coordination of pixels/conversion tracking as required
• Partner with internal teams and vendors to ensure tagging requirements are met (e.g., naming conventions, UTMs, click trackers, floodlights) and that measurement is implemented consistently
• Ensure established processes are followed across all stakeholders (internal teams, clients, and vendors), escalating risks and driving alignment when dependencies impact timelines, trafficking, tagging, or reporting
• Contribute to media industry knowledge, including keeping clients up to date with industry best practices, measurement, and analytics
• Proactively suggest opportunities to improve processes
• Lead and/or attend meetings with clients
• Build and maintain client relationships
• Execute and/or oversee digital buying as required within the team for clients
• Negotiate approved digital executions, including programmatic buys where applicable (e.g., PMP, open exchange)
• Work with media vendors and programmatic partners regarding tactical aspects of the media buy to achieve campaign objectives and/or fulfill a client request
• Manage contracts/insertion orders and any resulting revisions with media vendors
• Oversee inputting buys into Prisma and DDS
• Actualize media spending
• Optimize media campaigns and support a test-and-learn approach (audiences, creative, placements, bidding)
• Assist with financials (billing and clearing of invoices)
• Prepare/develop reports in PowerPoint and Excel – routine and custom reporting

Major Contacts

• Internal – Digital buying team, Digital Manager/Planner, Finance
• External - Client (pre & post buy presentations), Media Sales reps, Media Systems reps

Qualifications

• Minimum of Associate Degree in Media; Bachelor’s degree a plus/preferred
• Track record of success throughout post-secondary career and previous employment
• Minimum of 5+ years of digital media buying
• Working knowledge of programmatic buying and concepts (e.g., DSPs, PMP vs. open exchange, audiences, pixels, brand safety, viewability)
• Knowledge of CM360 (Campaign Manager 360), including trafficking, tagging, and QA/troubleshooting of ad serving setups
• Experience working on full-funnel campaigns, including acquisition-focused campaigns and performance measurement against conversion KPIs
• Experience supporting planning deliverables (channel recommendations, budget allocation, measurement/KPIs, learning agendas)
• Experience training junior members of a team/overseeing team projects and ensuring deadlines are met
• Highly accountable
• History of developing positive on-going client relationships
• Media systems’ proficiency (DDS, Prisma, ComScore)
• Strong analytical and math proficiency skills
• Solid verbal and written communication skills
• Technical proficiency, particularly with Excel, Word and PowerPoint
• Demonstrated critical thinking and problem solving abilities
• Able to work successfully with teams, handling multiple projects and meeting tight deadlines under pressure
• Tough but fair negotiator
• Excellent organizational skills and strong attention to detail
• Take responsibility and ownership of projects, whilst working in a fast paced environment
• Amicable/gets along with people – builds strong relationships with media contacts

Additional information

Salary

Transparency matters to us. The salary range for this position is $60,000-$75,000 per year. Actual compensation within this range will be based on a variety of factors, including relevant experience, knowledge, skills, and applicable certifications. This range reflects what we reasonably expect to offer based on current market data.

AI USE

We use artificial intelligence (AI) tools to support parts of our hiring process, such as reviewing applications or analyzing resumes. These tools assist our recruitment team but never replace human decision-making. We believe in a human-first approach, where your experience and potential are recognized by people.

APEX Exchange is an equal opportunity employer, and we welcome and encourage applications from all interested parties. Accommodations are available, upon request, for all stages of the interview and employment process for those with a disability or medical need during any stage of the recruitment process. We thank all candidates for their interest in APEX Exchange, however, only those candidates selected for an interview will be contacted.