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Natural Grocers

Provides natural, organic groceries plus education.

Vitamin/Body Care Assistant

Retail Store ManagementUpdated on Nov 10
Full-timeLittle Rock, AR, USAIn-person

About the Job

Requirements

  • A high school diploma, GED, or equivalent is preferred.
  • One year of grocery or retail experience is preferred; a natural foods background is a plus.
  • One year of experience supervising others is preferred.
  • One year of experience in vitamins or supplements is preferred.
  • Ability to pass food safety training courses and/or certifications required by law and maintain compliance by keeping certifications up to date and registered if applicable.
  • Ability to manage changing priorities and stay focused on the task at hand.
  • Ability to complete tasks with a sense of urgency.
  • Strong customer service skills.
  • Strong organization and attention to detail.
  • Ability to take direction and follow through.
  • Must be cashier trained and able to count currency.
  • Proficiency in Microsoft Word, Excel, and Outlook.
  • Ability to work five days and 40 hours per week, including evenings, weekends, and holidays, and attend mandatory store meetings.
  • Ability to constantly lift or carry up to 10 pounds; frequently lift or carry 11–20 pounds; occasionally lift or carry 21–50 pounds; and occasionally lift or carry 51–100 pounds with a team lift.
  • Ability to frequently push or pull up to 15 pounds and occasionally push or pull 16–100 pounds.
  • Ability to occasionally use a computer for data entry and mouse use.
  • Ability to constantly walk, stand, perform fine motor manipulations, grip, bend, twist, turn, and reach outward for the duration of the work shift.
  • Ability to frequently reach above chest level and occasionally sit, squat, kneel, and climb as needed.
  • Ability to frequently work with sharp tools and equipment, dust, fumes, and a congested worksite; and occasionally work with noise, cold, heat, wet, humid, outdoor conditions, heights, and contact stress.

Responsibilities

  • Assist the Vitamin and Body Care Managers in the successful operation and profitability of the vitamin and body care departments.
  • Provide customer service and a positive customer experience as the daily priority.
  • Demonstrate integrity, responsibility, and excellence and adhere to all policies.
  • Create inviting, full, and shoppable departments.
  • Assist department managers with ordering for the vitamin and body care departments and maintaining accurate inventory levels.
  • Assist department managers in managing margin, driving sales, and improving overall department profitability, including minimizing shrink and maximizing effective purchasing.
  • Ensure all in-stock products and conditions meet company standards.
  • Offer and follow up on special orders.
  • Merchandise shelves, endcaps, and dynamic displays.
  • Assist with and participate in tagging, facing, rotating, cleaning, markdowns, stocking, and backstock.
  • Assist with training and monitoring department personnel, including assigning tasks and following up on them.
  • Conduct active and passive demonstrations.
  • Work with department managers to address department performance issues.
  • Support store opening and closing activities, including the Daily Sales Report, cash handling, and cashier closeout responsibilities.
  • Handle register functions, including backup cashiering, customer returns, customer complaints, and covering register shift changes and scheduled breaks.
  • Maintain the safety and security of customers and employees.
  • Answer customer questions according to company standards and policies, including using Health Supportive Statements and/or statements of nutritional support.
  • Continually increase product knowledge.
  • Use SAP and inventory management software, email, and other information systems programs as needed.
  • Perform limited Manager on Duty duties; the position is not intended to serve as the store's overall Manager on Duty.
  • Perform additional assigned tasks as needed to support store operations.

Desired Qualifications

  • A natural foods background is a plus.

About the Company

Natural Grocers

Provides natural, organic groceries plus education.

Natural Grocers offers more than 30,000 natural and organic groceries, supplements, body care, and household products at affordable prices. It also provides free science-based nutrition education, counseling, and cooking demonstrations led by knowledgeable staff. The company uses its in-store programs and literature to help customers access accurate nutrition information and healthier options. Its differentiators include a strong commitment to low prices, high standards for product quality, and ongoing education for the community, all aimed at helping people achieve wellness through nutrition. The goal is to empower the community to maintain a nutritious, affordable diet by combining product access with education.

Company size
1,001-5,000
Company stage
IPO
Headquarters
Lakewood, CO
Founded
1955

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