Full-Time
Director – Product Design
Posted on 3/15/2023
Comprehensive fleet management software for global operations
Senior
Birmingham, AL, USA + 1 more
- 8 years of experience in product design, with at least 4 years managing and mentoring SaaS design and UX professionals
- Expertise in leading and mentoring teams of 5+ product designers and user researchers, building a healthy environment where they can do their best work
- Experience hiring, growing, and retaining great design and UX talent
- Exceptional communication, collaboration, leadership, and strategic thinking and design skills
- Proven track record of applying user-centered design principles to complex software products, with an innate attention to detail
- Ability to effectively tell compelling stories for design concepts, ideas, decisions and solutions to stakeholders at all levels
- Experience designing across web and mobile
- Experience working with cross-functional teams, to define product design strategy and roadmaps
- Figma and Whimsical, etc
- A stellar product sense and appreciation for great design
- Embody our values of intelligence, intensity, integrity, and ownership
- Champion a commitment to high quality, velocity, customer-centricity, and impact
- BA/BS degree in a related field, such as interaction / product / graphic design, communications, or human-computer interaction
- Understanding of the Fleet management industry
- Own the end-to-end Fleetio user experience
- Maintain optimal quality, consistency, speed, and efficiency in our design work
- Ensure high-quality work in alignment with our vision, mission, goals, and OKRs
- Design and scale the Design org, steering UX operations and processes
- Define the product design, design system, and design ops strategy
- Guide, challenge, and support a high-performing team to craft remarkable and intuitive user experiences that meet the needs of our customers
- Foster team member development and career growth
- Guide conversations to remove blockers and encourage collaboration across teams
- Ensure our design processes run smoothly and clearly, scaling with our growth and targets
- Work with cross-functional team members and stakeholders, including leaders in product management, engineering, product marketing, data analysis, sales, success, marketing, and a Principal Designer
- Effectively communicate and present design solutions across various mediums and fidelities, to stakeholders and product designers, while defending design decisions and incorporating feedback into the design cycle
- Develop and implement practices, processes, systems, and methodologies to facilitate continuous discovery and delivery
- Stay up-to-date with the latest design best practices, trends, tools, and technologies, and apply them to our product design process
- Raise the bar across our products by advocating for user-centered product roadmaps, interface guidelines and design patterns, and customer insights
- Develop deep empathy for our customers and use research to inform design solutions
- Engage with customers to deeply understand their needs, goals, pain points, workflows, and operations
- Launch a user / UX research function and practice
- Elevate UX writing/copy
- Leverage data to understand how product changes affect user behaviors and attitudes across different products and platforms over time
- Be sure to mention coffee in your cover letter, so we know you actually read this
Fleetio stands out as a leading company in fleet management, providing comprehensive and user-friendly software that enables organizations globally to streamline their operations. Their commitment to continuous product enhancement, coupled with a collaborative approach, ensures their customers are equipped with the most effective solutions, making them a trusted partner for fleets across 80 countries. The company's culture is deeply rooted in simplicity and information, fostering an environment that values customer focus and mission-driven work.
Company Stage
Series C
Total Funding
$170.1M
Headquarters
Birmingham, Alabama
Founded
2012