Customer Service Representative

Job Description

We are seeking a friendly and professional Customer Service Representative to join our team in Imperial, United States. As the face of our organization, you will play a crucial role in ensuring customer satisfaction through excellent service and efficient order processing.

• Answer incoming phone calls and take customer orders accurately
• Prepare and make pizzas according to company standards and customer specifications
• Process cash and credit card transactions efficiently
• Provide exceptional customer service, addressing inquiries and resolving issues promptly
• Maintain a clean and organized work environment
• Collaborate with team members to ensure smooth operations during busy periods
• Handle physical tasks, including lifting up to 25 lbs. when necessary

Qualifications

• Excellent communication skills with a friendly and approachable demeanor
• Strong ability to follow directions and adhere to company policies
• Flexibility to work weekends, holidays, and various shifts as needed
• Positive attitude and an easy smile, even in fast-paced situations
• Basic computer proficiency for order processing and cash handling
• Ability to multitask effectively in a dynamic environment
• Keen attention to detail to ensure order accuracy
• Team player mentality with a willingness to support colleagues
• Physical stamina to stand for extended periods and lift up to 25 lbs.
• Customer-focused mindset with a commitment to providing exceptional service
• No prior experience required; on-the-job training will be provided

Additional Information

All your information will be kept confidential according to EEO guidelines.