Who We Are:

We are a Family Owned Top 200 Nation Wide Ranked Home Improvement Company for Windows, Doors, Siding, Shower Conversions, Sunrooms, Fences, Decks, and Roofing. We pride ourselves in our commitment to not only our customers, but our employees as well.

Job Description:

We are looking for a highly motivated individual who possess strong communication skills, ensuring great customer service resulting in quality appointments. Our call center representatives are responsible for setting in home demonstration appointments for our Design Specialist with prospective clients generated through multiple advertising and marketing campaigns. No cold calling or sales!

Pay range: $14-$16 per hour + competitive commission (upon training completion)
No Cold Calls!
Not a Sales Position!
No cold calling
Paid training

Experience needed

Customer service, basic Microsoft (word, excel, and outlook), outgoing, energetic and call center experience is a plus.

What We Offer:

Base Pay with Bonuses
Medical/Dental/Vision Coverage
Simple IRA with Matching Funds
Paid Training

Join our Million Dollar Team and become part of the Jacob Family Today!

About the company

Jacob Sunroom, Exteriors & Baths is a family-owned home remodeling contractor serving the St. Louis metro area. It handles a range of projects including sunrooms, windows, siding, exteriors, and bathroom remodels, providing turn-key remodeling services guided by a simple promise: do what they say they will do. The company began in 1977 with a motto of “Where Quality Counts” and grew through leadership under the Jacob family, expanding via acquisitions such as Chesley Fence & Deck (2014) and Daech & Bauer Roofing (2015) to broaden its capabilities while keeping family ownership. Unlike many rivals, the firm emphasizes reliability and consistent delivery of projects on schedule and as promised, backed by decades of local experience. Its goal is to continue serving as a trusted, regional remodeling partner by combining diverse in-house capabilities with a commitment to quality and dependable execution.

Company Size

11-50

Company Stage

N/A

Total Funding

N/A

Headquarters

N/A

Founded

1977

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Simplify's Take

What believers are saying

Their careers page was updated August 24, 2026, signaling active hiring.
The website updated September 3, 2026, pushed bathroom remodeling and financing offers.
BBB shows 4.84/5 stars from 67 reviews, supporting premium-homeowner credibility.

What critics are saying

Yelp shows 2.1/5 stars across 11 reviews, hurting lead conversion.
A reputation-led home-improvement business can choke on bad reviews within one selling season.
Customer-acquisition dependence on local referrals leaves no geographic diversification beyond St. Louis metro.

What makes Jacob Sunroom, Exteriors & Baths unique

Since 1977, family ownership built a recognizable St. Louis remodeling brand.
They sell sunrooms, baths, windows, siding, roofing, fencing, and decking together.
BBB accreditation and multi-location presence in Fairview Heights and Fenton support trust.

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Benefits

Health Insurance

Dental Insurance

Vision Insurance

Paid Vacation

Training Programs

Jacob Sunroom, Exteriors & Baths

Call Center Representative

About the job