Senior Cloud Infrastructure Engineer - AWS

We are looking for a Senior Cloud Infrastructure Engineer to help build, operate, and improve the cloud infrastructure behind large-scale, customer-facing services. You will contribute to infrastructure automation, production reliability, observability, and incident response, with a strong emphasis on using AI agents and automated workflows to improve operational efficiency.

You will work closely with distributed engineering teams to maintain reliable services, automate infrastructure maintenance, and evolve cloud operations toward more proactive, AI-augmented approaches.

Location: Mexico

This position is open exclusively to candidates who are currently residing in Mexico. Before applying, we encourage you to review our open positions and make sure the location requirements match your current location. Candidates who are not currently based in Mexico will not be contacted for this opportunity.

Requirements:

• 5–7 years of professional experience in DevOps Engineering, Cloud Engineering, Site Reliability Engineering, or a related technical discipline.
• Strong hands-on experience with Amazon Web Services (AWS) and managing cloud infrastructure in production environments.
• Proven ability to independently manage, troubleshoot, and support business-critical production infrastructure with minimal supervision.
• Strong experience with production incident management, troubleshooting, root cause analysis, and incident resolution.
• Demonstrated ability to make independent technical decisions that prioritize service availability, reliability, and operational continuity.
• Strong understanding of high availability, fault tolerance, disaster recovery, and resilient cloud architectures.
• Experience with AWS services such as EC2, VPC, IAM, S3, CloudWatch, Auto Scaling, Elastic Load Balancing, RDS, or similar services.
• Strong experience with Infrastructure as Code (IaC) tools such as Terraform or AWS CloudFormation.
• Experience designing, implementing, and maintaining CI/CD pipelines using Jenkins, GitHub Actions, GitLab CI/CD, AWS CodePipeline, or similar tools.
• Experience with Linux environments, system administration, and infrastructure troubleshooting.
• Experience with scripting and automation using Python, Bash, or similar languages.
• Experience with monitoring, logging, alerting, and observability tools to proactively identify and resolve infrastructure issues.
• Understanding of cloud networking, security best practices, and access management.
• Familiarity with containerization and orchestration technologies such as Docker, Kubernetes, ECS, or EKS.
• Strong analytical and problem-solving skills, with the ability to operate effectively under pressure.
• Strong communication skills and the ability to collaborate with distributed engineering teams.

Responsibilities:

• Independently manage, maintain, and support production AWS infrastructure, ensuring high availability, performance, and operational stability.
• Take ownership of critical production incidents, diagnosing infrastructure issues and implementing timely resolutions to minimize service disruption.
• Make informed technical decisions during incidents, prioritizing service availability, system reliability, and business continuity.
• Design, implement, and maintain scalable and secure AWS cloud infrastructure.
• Build and maintain CI/CD pipelines to automate software delivery and infrastructure deployments.
• Develop and manage infrastructure automation using Terraform, CloudFormation, or similar IaC tools.
• Monitor infrastructure health, availability, and performance, proactively identifying potential risks and service degradation.
• Implement and maintain monitoring, logging, and alerting solutions to improve operational visibility.
• Troubleshoot complex infrastructure and application-related issues across production environments.
• Conduct root cause analysis and implement long-term corrective actions to prevent recurring incidents.
• Collaborate with Software Engineering and Infrastructure teams to improve deployment reliability, operational processes, and platform performance.
• Implement cloud security, networking, access management, and infrastructure protection best practices.
• Support infrastructure scalability, disaster recovery, fault tolerance, and business continuity initiatives.
• Automate repetitive operational tasks to improve efficiency and reduce manual intervention.
• Optimize AWS infrastructure performance, resource utilization, and operational costs.
• Document infrastructure configurations, incident resolutions, operational procedures, and technical decisions.
• Continuously identify opportunities to improve production reliability, automation, and infrastructure resilience.