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WTW

Global risk management, insurance brokerage, consulting

Senior Account Manager

Insurance Sales & AgencyConfirmed live in the last 24 hours
Full-timeNo salary listed

About the Job

Requirements

  • A completed university degree or commercial vocational training in the insurance sector.
  • Several years of professional experience in the insurance industry, ideally in customer service or account management.
  • Cross-line insurance and market knowledge, with an understanding of customers' business activities.
  • A sales- and customer-oriented approach to thinking and acting.
  • Teamwork, strong interpersonal competence, organizational ability, and a high degree of initiative.
  • Very good German and good English language skills, both written and spoken.
  • A professional and confident manner when interacting with customers.
  • Assertiveness and a confident demeanor.

Responsibilities

  • Manage and control customers' cross-line risk and contract management.
  • Ensure customer satisfaction and conduct professional crisis management.
  • Conduct customer meetings and coordinate account-service activities.
  • Conduct risk assessments and needs analyses in close coordination with customers.
  • Develop referral opportunities and pursue acquisitions, including through cross-selling activities.
  • Regularly monitor customer profitability in coordination with other specialist departments.

Desired Qualifications

  • Experience in customer service or account management within the insurance industry.

About the Company

WTW

Global risk management, insurance brokerage, consulting

Willis Towers Watson provides risk management, advisory, and brokerage services to organizations worldwide. Its two segments are Risk & Broking, which identifies, quantifies, and places insurance coverage, and Health, Wealth & Career, which offers consulting, technology, and administration for health benefits, retirement plans, and talent programs. The company blends advisory services, technology platforms, and brokerage capabilities to deliver integrated risk and people solutions rather than relying on a single service line. Its goal is to help clients turn risk into a path for growth by aligning risk management with health, retirement, and talent strategies to support organizational success.

Company size
10,001+
Company stage
IPO
Headquarters
London, United Kingdom
Founded
1828

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