Health & Human Services Project Manager

Req ID: 397390 

NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.

We are currently seeking a Health & Human Services Project Manager to join our team in Concord, New Hampshire (US-NH), United States (US).

Overview of job:

The Project Manager (PM) will work collaboratively with the client, project team, and vendors to support the successful procurement and implementation of a Comprehensive Child Welfare Information System (CCWIS). The PM will provide day-to-day project management support to the Project Director and will manage scope, schedule, risks, issues, decisions, dependencies, communications, and other project management activities using established project management best practices.

During the procurement phase, the PM will coordinate project activities supporting requirements and use case development, procurement documentation, evaluation planning, and other activities necessary to prepare for and execute the solution procurement. When the project transitions into Design, Development, and Implementation (DDI), the PM will support mobilization of the selected solution vendor and ongoing management of DDI activities.

The PM will serve as a liaison among business, IT, procurement, project leadership, and vendor teams; establish and reinforce project management processes; facilitate resolution of complex issues; and help maintain alignment across project stakeholders.  

This is an hybrid position, with up to 25% travel to the client site in Concord, New Hampshire.

Job Responsibilities Include:

• Manage client relationships and expectations, working closely with the Project Director and key client leadership to coordinate project priorities, activities, assignments, dependencies, deliverables, and decisions.
• Lead and coordinate project management activities for the procurement phase and, if initiated, the Design, Development, and Implementation (DDI) phase of the project.
• Coordinate, develop, review, validate, approve, and track business requirements, use cases, user stories, and other inputs needed to support procurement and subsequent implementation.
• Support solution and service procurement activities, including development and review of procurement documents, proposal evaluation planning, recommendation of evaluation criteria, vendor proposal evaluation activities, procurement reporting, and coordination with State procurement stakeholders.
• Develop, maintain, and update the Project Management Plan, supporting plans, and integrated project schedule, including activities, milestones, dependencies, resources, critical path, and coordination with State and vendor schedules.
• Manage project risk, issue, change, decision, communication, and dependency management processes, ensuring appropriate documentation, escalation, mitigation, resolution, and stakeholder follow-through.
• Coordinate project activities and dependencies across procurement, requirements and use case development, business process redesign, organizational change management, strategic planning, Advance Planning Document development, and other Expanded IV&V workstreams to ensure required outputs are aligned with the overall project plan and schedule.
• Prepare and coordinate required project reporting, including weekly status reports, project dashboard updates, quarterly Project Management Plan updates, and procurement-phase progress reporting using required client Project Management Office tools and processes.
• Monitor project and procurement progress against planned activities, schedules, milestones, resources, and deliverables; identify potential impacts to cost, schedule, quality, or successful completion; and coordinate with the Expanded IV&V team and other subject matter experts to incorporate applicable findings, recommendations, requirements, and work products into project planning and decision-making.
• When the project transitions to DDI, support Solution vendor mobilization and integration of the selected vendor's schedule, deliverables, dependencies, risks, governance, reporting, and project management processes into the overall project structure, while continuing coordination with the IV&V team throughout implementation.

Required Qualifications:

• Minimum 8 years of overall professional work experience.
• Minimum 3 years of project management experience supporting large-scale health and human services information technology implementations.
• Experience managing or supporting a large public-sector technology procurement, including procurement planning, procurement document development, vendor evaluation activities, or comparable procurement responsibilities.

Preferred Skills:

• Experience supporting a Comprehensive Child Welfare Information System (CCWIS) or comparable large-scale child welfare, case management, or health and human services system implementation.
• Experience with state government technology procurements, including Request for Proposal development, proposal evaluation planning, evaluation criteria development, and vendor proposal evaluation.
• Project Management Professional (PMP), Master Project Management (MPM), equivalent industry certification, or equivalent experience managing large-scale health and human services modernization projects.
• Experience managing modular, Agile, iterative, or hybrid technology implementations involving multiple business, technical, and vendor teams.
• Experience using enterprise project management and collaboration tools such as Smartsheet and SharePoint.
• Consulting experience supporting state government or health and human services clients.

Where required by law, NTT DATA provides a reasonable range of compensation for specific roles. The starting pay range for this role is $82,688 to $153,125. Actual compensation will depend on a number of factors, including the candidate’s relevant experience, technical skills, and other qualifications.This position is eligible for company benefits including medical, dental, and vision insurance with an employer contribution, flexible spending or health savings account, life and AD&D insurance, short- and long-term disability coverage, paid time off, employee assistance, participation in a 401k program with company match, and additional voluntary or legally required benefits.

About NTT DATA

NTT DATA is a $30 billion business and technology services leader, serving 75% of the Fortune Global 100. We are committed to accelerating client success and positively impacting society through responsible innovation. We are one of the world's leading AI and digital infrastructure providers, with unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and application services. our consulting and Industry solutions help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more than 50 countries. We also offer clients access to a robust ecosystem of innovation centers as well as established and start-up partners. NTT DATA is a part of NTT Group, which invests over $3 billion each year in R&D.

Whenever possible, we hire locally to NTT DATA offices or client sites. This ensures we can provide timely and effective support tailored to each client’s needs. While many positions offer remote or hybrid work options, these arrangements are subject to change based on client requirements. For employees near an NTT DATA office or client site, in-office attendance may be required for meetings or events, depending on business needs. At NTT DATA, we are committed to staying flexible and meeting the evolving needs of both our clients and employees. NTT DATA recruiters will never ask for payment or banking information and will only use @nttdata.com, @nttdatafed.com and @talent.nttdataservices.com email addresses. If you are requested to provide payment or disclose banking information, please submit a contact us form, https://us.nttdata.com/en/contact-us.

NTT DATA endeavors to make https://us.nttdata.com accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at https://us.nttdata.com/en/contact-us. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here. If you'd like more information on your EEO rights under the law, please click here. For Pay Transparency information, please click here.