Who we are

Samsara (NYSE: IOT) is the pioneer of the Connected Operations™ Cloud, which is a platform that enables organizations that depend on physical operations to harness Internet of Things (IoT) data to develop actionable insights and improve their operations. At Samsara, we are helping improve the safety, efficiency and sustainability of the physical operations that power our global economy. Representing more than 40% of global GDP, these industries are the infrastructure of our planet, including agriculture, construction, field services, transportation, and manufacturing — and we are excited to help digitally transform their operations at scale.

Working at Samsara means you’ll help define the future of physical operations and be on a team that’s shaping an exciting array of product solutions, including Video-Based Safety, Vehicle Telematics, Apps and Driver Workflows, and Equipment Monitoring. As part of a recently public company, you’ll have the autonomy and support to make an impact as we build for the long term.

About the role:

Our Enterprise Customer Success Managers pick up where our Implementation team leaves off, working closely with our top customers to understand their fleet and unique challenges, advising on how to customize Samsara for their needs, and becoming their long-term partner.

Your role will be cross-functional in nature, working alongside and connecting Sales, Support, Sales Engineering, and Product, enabling you to experience multiple aspects of a hyper-growth company from within.

This is a remote position open to candidates residing in Canada.

You should apply if:

You want to impact the industries that run our world: Every phone call you answer and every email you send can affect whether truck drivers deliver goods on time and without accidents, whether students get dropped off safely from school, or whether power gets restored quickly after a natural disaster.
You thrive the most when solving problems: Our constantly expanding technology and the complexities faced by our customers provide an exciting range of challenges for our Customer Success teams. With a growth mindset and a desire to learn, you will strategically partner with our customers to find unique solutions to help keep their operations safe, efficient, and sustainable.
You are a natural relationship builder: Whether the relationship is with our customers or with cross-functional teams in Samsara, you are in constant communication and collaboration with key stakeholders to win as a team.
You are the architect of your own career: If you put in the work, this role won’t be your last at Samsara. This Customer Success team is still shaping its future and you will have plenty of autonomy and opportunities to master your craft in a hyper growth environment.
You want to be with the best: At Samsara, we win together, celebrate together and support each other. You will be surrounded by the best and brightest professionals out there.

In this role, you will:

Be on the front lines and ensure our customers increase the safety, efficiency, and sustainability of their operations with our IoT platform
Compose joint success plans with customers, outlining their objectives, metrics, and timelines, and effectively removing any barriers to achieving business value
Orchestrate executive business reviews with our customers’ decision-makers and our executive leadership where we look back at past successes and align on upcoming goals
Conduct workshops with customers to understand their current operations and recommend workflow changes to get the most out of their Samsara products
Deeply understand the Samsara platform’s capabilities and explain them to businesses of all types - field services, utilities, long-haul transportation, school buses, and many more
Serve as a mentor to the wider Customer Success and Support teams
Champion, role model, and embed Samsara’s cultural principles (Focus on Customer Success, Build for the Long Term, Adopt a Growth Mindset, Be Inclusive, Win as a Team) as we scale globally and across new offices

Minimum requirements for the role:

4+ years of experience in a senior Customer Success, account management, or strategic consulting role. Enterprise SaaS experience preferred
This is a demanding position with high internal visibility, that requires strong priority management and high emotional intelligence
Customer travel is expected. Up to 25-40%.
Experience supporting or working with technical products
Solutions-oriented with strong problem-solving skills
Proven track record of building trust and communicating effectively with a wide variety of stakeholders: executives, Product and Engineering leadership, day-to-day users of our software
Passion for going above and beyond the call of duty, taking initiative, and thriving in a fast-paced, change-heavy environment
Diplomacy, tact, and poise under pressure when working through customer issues
Bachelor’s degree from a 4-year institution

An ideal candidate also has:

Strong bias for action, the ability to think big, with insistence on high standards
Experience serving and supporting large-scale business solutions at Fortune 500 companies
Thrives in an unstructured, fast-paced, and change-heavy environment
French Fluency is a plus

The compensation range shown spans approved pay zones for this role. Your primary work location determines the range applicable to you, which may be narrower than the full range displayed.

Annual on-target earnings (OTE) range for full-time employees for this position is below and depends on your city of residence. Learn more about our total rewards and benefits below.

Annual OTE Salary

$109,650—$141,900 CAD

Total Rewards

At Samsara, we build for the people who keep the global economy moving. We want owners, not passengers, which is why our rewards are designed to fuel high-impact builders. Our compensation program delivers above-market total compensation through a combination of base salary, performance-based bonus/variable pay, and equity (for eligible roles) in a high-growth public company. We meaningfully differentiate pay for our top performers, who have the opportunity to earn above-market compensation that can outpace the broader market over time.

Beyond compensation, we provide the foundations that enable long-term success: a flexible, employee-led remote model, a professional development stipend, comprehensive health and parental leave plans, and more. If you’re ready to build for the long term and own the outcome, your journey starts here.

Flexible Working

At Samsara, we embrace a flexible working model that caters to the diverse needs of our teams. Our offices are open for those who prefer to work in-person and we also support remote work where it aligns with our operational requirements. For certain positions, being close to one of our offices or within a specific geographic area is important to facilitate collaboration, access to resources, or alignment with our service regions. In these cases, the job description will clearly indicate any working location requirements. Our goal is to ensure that all members of our team can contribute effectively, whether they are working on-site, in a hybrid model, or fully remotely. All offers of employment are contingent upon an individual’s ability to secure and maintain the legal right to work at the company and in the specified work location, if applicable.

Belonging at Samsara

At Samsara, we welcome everyone regardless of their background. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, gender, gender identity, sexual orientation, protected veteran status, disability, age, and other characteristics protected by law. We depend on the unique approaches of our team members to help us solve complex problems and want to ensure that Samsara is a place where people from all backgrounds can make an impact.

Accommodations

Samsara is an inclusive work environment, and we are committed to ensuring equal opportunity in employment for qualified persons with disabilities. Please email [email protected] or click here if you require any reasonable accommodations throughout the recruiting process.

Our Commitment to Authenticity

We use Tofu, a fraud detection tool, to validate the authenticity of applications and protect against identity fraud. This ensures we are connecting with real people and allows us to prioritize genuine candidates. Please see Samsara’s Candidate Privacy Notice for more information.

Fraudulent Employment Offers

Samsara is aware of scams involving fake job interviews and offers. Please know we do not charge fees to applicants at any stage of the hiring process. Official communication about your application will only come from emails ending in @samsara.com, @us-greenhouse-mail.io or @mail3.guide.co. For more information regarding fraudulent employment offers, please visit our blog post here.

Annual OTE Salary 109650 - 141900 CAD

About the company

Samsara makes connected cameras, sensors, and software that let organizations with vehicle fleets and heavy equipment track and manage their field operations in one system. Its flagship AI dash cams watch both the road and the driver and warn about phone use or tailgating as it happens, and fleets use the recorded video to clear drivers of blame after crashes. Devices in vehicles and on equipment send location and engine data to a cloud dashboard, where managers plan routes, schedule maintenance, and log drivers' hours. Customers range from trucking firms to city governments, and they pay subscriptions priced per vehicle or asset. Samsara was founded in 2015 and is based in San Francisco, California.

Company Size

1,001-5,000

Company Stage

IPO

Headquarters

San Francisco, California

Founded

2015

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Simplify's Take

What believers are saying

Growth holds at scale: Samsara's yearly recurring revenue rose 30% to $2.1 billion in the quarter ending August 2026.
Profits add stability: after years of losses, Samsara has been profitable for four straight quarters through August 2026.
Remote work is the norm: 205 of Samsara's 238 open jobs in October 2026 were listed as remote.

What critics are saying

Stock grants swing hard: shares fell 46% between December 2025 and February 2026, then recovered to $41 by October.
Its main rival gains on big accounts: Motive reported nearly 60% large-customer revenue growth in September 2026, versus Samsara's 38%.
Remote work skips early-career hires: all seven intern, co-op, and new-grad openings in October 2026 require three office days weekly.

What makes Samsara unique

Its CEO and CTO have done this before: they sold Wi-Fi startup Meraki to Cisco for $1.2 billion in 2012.
It outsizes its main rival: Samsara's yearly recurring revenue was over three times Motive's in September 2026.
Its founders call the shots: they and their families held about 77% of shareholder votes in April 2026.

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Benefits

Health, dental, and vision coverage for employees and their families with premiums 100% covered
Mental health and wellness support
Family planning resources and parental leave policy
Quarterly reimbursement account you can use for wellness, family care, professional or personal development expenses
Flexible PTO and family leave
401k with up to 4% matching
Bi-annual company events

Growth & Insights and Company News

Headcount

6 month growth

1 year growth

2 year growth

Yahoo Finance

Oct 15th, 2026

Samsara's disposable Tracking Label named to TIME's Best Inventions of 2026

Samsara Inc. (NYSE: IOT) said its Tracking Label has been named to TIME's Best Inventions of 2026 in the Logistics category. The disposable Bluetooth label, introduced in June, gives businesses near-real-time visibility into shipments across carriers. The label relies on the Samsara Network, millions of connected vehicles and devices on 99% of major US roads, to detect its signal and report its location. Carriers need not take part. Each label lasts 45 days and contains no lithium, so it can travel by air, ground, or rail. Cargo theft costs US businesses as much as $35 billion a year, while many shippers still rely on barcode scans that can be days apart. Samsara recently passed $2.1 billion in annual recurring revenue, up 30% year over year.

The Montreal Gazette

Oct 15th, 2026

Samsara Tracking Label named to TIME's Best Inventions of 2026.

Samsara Tracking Label named to TIME's Best Inventions of 2026. TIME honor follows Tracking Label recognition as Fast Company's Next Big Things in Tech and FreightWaves' AI Excellence in Supply Chain Award SAN FRANCISCO - Samsara Inc. ("Samsara") (NYSE: IOT), the pioneer of the Connected Operations(R) Platform, today announced that the Samsara Tracking Label has been named to TIME's Best Inventions of 2026 in the... October 15, 2026 at 12:08 p.m. TIME honor follows Tracking Label recognition as Fast Company's Next Big Things in Tech and FreightWaves' AI Excellence in Supply Chain Award SAN FRANCISCO - Samsara Inc. ("Samsara") (NYSE: IOT), the pioneer of the Connected Operations(R) Platform, today announced that the Samsara Tracking Label has been named to TIME's Best Inventions of 2026 in the Logistics category. Introduced in June as part of Samsara Shipment Visibility, the disposable Bluetooth label gives businesses near-real-time visibility into shipments across carriers, extending the reach of the Samsara Network to high-value shipments, packages, and pallets. Cargo theft costs U.S. businesses as much as $35 billion annually, yet many shippers still rely on barcode scans for shipment visibility, with location updates sometimes days apart. For companies moving pharmaceuticals, electronics, and other high-value goods, a shipment can be stolen, delayed, or misrouted long before anyone knows to intervene. Those gaps also make it harder to catch everyday exceptions, such as a missed handoff or a shipment headed to the wrong address. The Tracking Label lets teams see what happens between scans so they can prevent delays, avoid misdeliveries, and respond to potential theft before problems escalate. "Our customers shouldn't have to wait for a missed delivery to learn that something went wrong," said David Gal, VP of Product & Engineering at Samsara. "We're putting the reach of millions of connected devices to work for a single box. The Tracking Label makes that visibility simple to access, and the AI-powered Shipment Center helps teams decide which shipments need their attention. That means more time to solve a problem before it reaches the customer." Powering the paper-thin label is the Samsara Network: millions of connected vehicles and devices traveling across 99% of major U.S. roads. Those devices detect the label's Bluetooth signal and report its location without requiring carrier participation. Using infrastructure already in place makes it possible to deliver that visibility through a low-cost, single-use label. Shipping teams activate labels with a single tap in the Samsara Shipment App and manage their shipments in the AI-powered Shipment Center. Rather than manually monitoring every shipment, teams can focus on those automatically flagged for attention and respond to weather-related delays, diversions and other disruptions. Each label has a 45-day battery life and contains no lithium or hazardous materials, allowing it to travel by air, ground, or rail and be disposed of without special handling. For DCL Logistics, an early adopter that manages fulfillment and carrier handoffs for high-value cargo, that visibility addresses a longstanding limitation in freight shipping. "I think it's revolutionary for the industry," said Dave Tu, president of DCL Logistics. "The transportation industry is hungry for more data and in more real time. This is something that the world has been asking for and needing and this is the perfect time for Samsara Tracking Label." Samsara recently surpassed $2.1 billion in annual recurring revenue, up 30% year over year. Its platform now collects more than 30 trillion data points annually, fueling AI innovation across physical operations. The TIME honor follows the Tracking Label's inclusion in Fast Company's Next Big Things in Tech for 2026, where it was one of four innovations recognized in transportation, as well as FreightWaves' 2026 AI Excellence in Supply Chain Award. Samsara additionally was named to Fortune's Future 120 this month. View the full list of TIME's Best Inventions of 2026 features at ti.me/best-inventions. About Samsara Samsara (NYSE: IOT) is the pioneer of the Connected Operations(R) Platform, which is an open platform that connects the people, devices, and systems of some of the world's most complex operations, allowing them to develop actionable insights and improve their operations. With tens of thousands of customers across North America and Europe, Samsara is a proud technology partner to the people who keep our global economy running, including the world's leading organizations across industries in transportation, construction, wholesale and retail trade, field services, logistics, manufacturing, utilities and energy, government, healthcare and education, food and beverage, and others. The company's mission is to increase the safety, efficiency, and sustainability of the operations that power the global economy. Samsara is a registered trademark of Samsara Inc. All other brand names, product names, or trademarks belong to their respective holders.

Van Fleet World

Oct 7th, 2026

Cadent selects Samsara to deliver safety and telematics across 2,800-vehicle fleet.

Cadent selects Samsara to deliver safety and telematics across 2,800-vehicle fleet. * 7 October 2026 * 0 * Natalie Middleton Cadent has selected Samsara as its preferred technology partner for telematics and driver safety. The UK's largest gas distribution network, which also manages the National Gas Emergency Service Line, will deploy the Samsara platform across its fleet of around 2,800 commercial vehicles, following open dialogue with drivers. The rollout will support the company's strategic goals around digitalisation and driver road risk management. Cadent is the essential utility responsible for managing the gas network powering 11 million English homes and businesses. Operating a critical, round-the-clock safety mission, its engineers are on call 24/7 to tackle urgent gas leaks. By responding to emergencies within the hour, they isolate risks, secure properties and keep communities safe. "Our selection of Samsara aligns very closely with our strategic goals," said David Garner, chief of safety, health, engineering & environment at Cadent. "For an essential service such as ours, accurate vehicle tracking is a regulatory necessity, but our primary focus is safety. Crucially, Samsara's technology empowers our engineers to take ownership of their own driving, moving the learning directly to the driver through in-cab alerts and the Driver App, providing them with timely feedback and coaching on their driving behaviours." Cadent is deploying Samsara's advanced safety suite, rolling out AI dashcams and in-cab coaching to protect its drivers on the road. This technology directly supports the company's Safe & Well initiative, ensuring that every colleague returns home safely at the end of each day. Notably, Cadent has rolled out the new technology after open dialogue with its drivers on the best solution to tackle the daily safety risks of driving for work. By prioritising transparent feedback, Cadent worked closely with its teams to implement a solution that works for everyone, transforming how the company addresses occupational driving - the highest-risk activity its engineers face daily. Siamack Mirzaie, area vice president, Samsara, said: "VAN Fleet World is proud to be working with Cadent, an organisation whose mission is to deliver safe and reliable energy that is vital to the UK. "Samsara is designed to provide the real-time visibility and ease-of-use that a mission-critical fleet requires. We are excited to support Cadent's ambition to digitalise its operations, not only by enhancing driver safety but also by streamlining complex processes such as defect reporting to bring huge benefits across the business."

Fleet World Group

Oct 1st, 2026

Brake reveals winners of UK Fleet Champions Awards 2026.

Brake reveals winners of UK Fleet Champions Awards 2026. Organisations and individuals championing safer roads have been recognised for their outstanding work at Brake's UK Fleet Champions Awards 2026. Held last night (Wednesday 30 September 2026) at New Dock Hall at the Royal Armouries in Leeds, the event brought together more than 300 people from across the fleet sector to reveal the winners and runners-up of 12 awards. A highlight of the evening was the announcement of the winner of the Kevin Storey Award for Outstanding Commitment to Road Safety. This special award is given every year to someone who has gone above and beyond the call of duty in their commitment to road safety, not just within their organisation but through the wider community. This year's winner, Vicki McCarthy from VolkerRail, has demonstrated a profound and sustained commitment to road safety after the death of her 16-year-old daughter in a crash in 2014. Alongside a professional role as a training coordinator for a large fleet, McCarthy has become a powerful advocate for road safety - delivering talks and sharing her lived experience to help people understand the real-world consequences of unsafe driving, particularly among young drivers. The award was presented in memory of McCarthy's daughter, Jordanna. McCarthy took to the stage to receive her award to a standing ovation - the audience visibly moved by her win and her heartfelt acceptance speech. McCarthy said: "I've missed out on so many opportunities and so many memories. I will never get the opportunity to plump my daughter's wedding dress. I don't want another parent to be in my shoes, living my heartache, my nightmare. And that is why I do what I do. I can only say thank you to [the people] who have stood beside me in my darkest moments, in the grief. This is an absolute honour. Thank you." McCarthy received her award from Marcus Bray, sales director at Fleet Service GB. In a fitting full-circle moment, Marcus's father - Fleet Service GB chairman Geoffrey Bray - was a recipient of the exact same award back in 2009. VolkerRail also picked up the title for Company Driver Safety - Large, while Greggs achieved a double win, clinching the Small Fleet version alongside the prestigious Dr Will Murray Award for Analysis and Action. Other winners included Samsara, which claimed the Fleet Safety Technology Innovation Award, while TTC Group & Kier Group took the Fleet Safety Partnership Award, along with Vodafone Automotive & United Utilities. The Fleet Team of the Year Award went to Whistl while the Road Risk Manager of the Year Award was presented to Ray Cowpe from Arriva Northwest & Wales. In total, 51 organisations and individuals were shortlisted for their outstanding commitment to road safety. The winners were chosen by an independent panel of judges from across the fleet industry. Brake's CEO Ross Moorlock commented: "The organisations being recognised tonight are not simply collecting awards plaques; they are setting benchmarks for an entire sector. They are proving that road safety and business performance go hand in hand. And they are demonstrating that protecting people is not a compliance exercise; it is a leadership responsibility." Moorlock also highlighted that road safety is fundamentally a human issue, with real people at the heart of business decisions and performance, and behind road collision statistics. He brought to the crowd's attention the fact that in 2025, nearly one-third of all road deaths - an estimated 445 people - involved somebody who was driving for work. He went on to acknowledge the Government's Road Safety Strategy that was published in January, but added that there is urgency in translating targets into meaningful change. "Strategies do not save lives," he said. "Action saves lives. Investment saves lives. Leadership saves lives." Moorlock told the audience that Brake's National Road Victim Service is currently supporting around 1,000 people across the UK whose lives have been devastated by road death and injury, with an estimated 2,000 new referrals into the service this year alone. He also spoke of Brake's work providing police forces across the UK with specialist bereavement boxes and property bags so that when someone dies on the road, their belongings can be returned to their family with compassion and dignity. Moorlock said: "We continue to do all of this without any central government funding across England and Wales. We remain incredibly grateful to the Scottish Government and Transport Scotland for their commitment to supporting road crash victims in Scotland. But elsewhere, everything I have described tonight exists because of our funders, partners, sponsors and fundraising evenings exactly like this one." For the third consecutive year, Driving for Better Business by National Highways was Brake's delivery partner, while fleet telematics provider Quartix was the headline sponsor for this year's awards. A further 10 fleet suppliers and organisations sponsored individual award categories. The 2026 UK Fleet Champions Awards winners list in full: Company Driver Safety - Large (sponsored by fleetmaster). Winner: VolkerRail Highly Commended 1: Arriva Northwest & Wales Highly Commended 2: MJ Quinn Integrated Services Company Driver Safety - Small (sponsored by fleetmaster). Winner: Greggs Highly Commended: Ferns Surfacing Dr Will Murray Award for Analysis and Action (sponsored by Vodafone business). Winner: Greggs Highly Commended 1: VolkerRail Highly Commended 2: Whistl Emergency Services Driver Safety award (sponsored by zurich resilience solutions). Winner: Seerpic Highly Commended: British Transport Police Fleet Safety Partnership Award (sponsored by MJ Quinn). Winner 1: TTC Group & Kier Group Winner 2: Vodafone Automotive & United Utilities Highly Commended: Motormax & Tarmac Fleet Safety Technology Innovation Award (sponsored by flock cover). Winner: Samsara Highly Commended 1: HAAS Alert Highly Commended 2: Licence Check NEW - Fleet Team of the Year Award (sponsored by Samsara). Winner: Whistl Highly Commended 1: Ferns Surfacing Road Risk Manager of the Year Award (sponsored by QBE). Winner: Ray Cowpe - Arriva Northwest & Wales Highly Commended 1: Huw Watts - South East Coast Ambulance Service Highly Commended 2: Chris Walker - Eurocell Special Award - Road Safety hero (sponsored by TTC Group). Winner: Guy Best - GBA logistics Road Safety in the community award (sponsored by TTC Group). Winner: VolkerHighways Highly Commended: Warwickshire County Council Safe vehicles award (sponsored by seeing machines). Winner: Drainline Southern Highly Commended 1: Centrica Highly Commended 2: Greggs Kevin Storey Award for Outstanding Commitment to Road Safety (sponsored by Fleet Service GB). Winner: Vicki McCarthy - VolkerRail Full details of the awards winners are online here.

MarketScreener

Sep 24th, 2026

Asplundh selects Samsara to increase the safety and efficiency of its North American operations.

Asplundh selects Samsara to increase the safety and efficiency of its North American operations. Published on 09/24/2026 at 01:06 pm EDT S&P Capital IQ Samsara Inc. announced that Asplundh has selected Samsara to increase the safety and efficiency of its North American operations. The partnership spans tens of thousands of vehicles and pieces of specialty equipment across the Asplundh family of companies and includes Samsara AI Dash Cams, Vehicle Gateways, Powered Asset Gateways, and Asset Tags. The partnership is set to deliver several benefits to Asplundh?s operations: Fewer incidents across every business line: In-cab alerts from AI Dash Cams warn drivers of hazards and provide real-time coaching. Supervisors gain visibility into risk trends, finding opportunities for improvement and positive recognition. Equipment when and where it's needed: Powered Asset Gateways and Asset Tags extend equipment insights from trailers to chippers, aerial lifts, high-value electrical test equipment, and smaller tools, showing what?s in use, what?s sitting idle, and what?s due for maintenance, making the most of every asset. Faster response: Reliable, real-time location visibility for vehicles improves dispatching. With Samsara?s FirstNet Trusted? VG55-FN Vehicle Gateway, crews receive priority connectivity as they support utility customers. Vehicles arrive ready to work: With Samsara?s Pre-Delivery Installation program, new vehicles arrive equipped with Samsara technology, getting them into service faster. Improved insurance structure: Samsara?s insurance partnerships help reduce collateral obligations through greater visibility into safety improvements. One set of metrics across the business: Standardized reporting gives leaders a view across every operating company, reflecting the One Asplundh? strategy. Samsara integrates with existing tools and provides increased flexibility with its 400+ partner integrations. (C) S&P Capital IQ - 2026

Samsara

Enterprise Customer Success Manager

About the job