At least 3 years of project management experience, including multi-site new business launches, retail or quick serve restaurant rollouts, or information technology implementations.
Hands-on experience managing technology rollouts in retail or quick serve restaurant environments, including point-of-sale systems, camera and surveillance systems, network rack infrastructure, and related technologies.
Experience managing multiple concurrent site deployments across geographically distributed locations.
Ability to produce clear, structured project artifacts, including site deployment guides, runbooks, and equipment configuration records, for technical and non-technical audiences.
Ability to manage complexity across multiple sites and technology streams simultaneously.
Ability to make accountable decisions and lead teams.
Ability to rally vendors, field teams, and internal stakeholders around a shared rollout plan.
Ability to anticipate site-level and program-level challenges before they escalate.
Responsibilities
Own project delivery across budget, schedule, and scope by flagging risks early and realigning plans when needed.
Develop and maintain project proposals covering objectives, timelines, resource requirements, and success metrics.
Set and track milestones across multiple concurrent site rollouts, manage unforeseen delays, and recalibrate schedules and stakeholder expectations.
Build and execute project communication plans with consistent status updates to staff and stakeholders.
Lead new business rollouts from initiation through go-live, ensuring operational readiness across impacted teams and locations.
Manage end-to-end multi-site information technology rollouts, including deployment and commissioning of point-of-sale systems, camera and surveillance infrastructure, network rack builds, and supporting technology across retail and quick serve restaurant environments.
Coordinate with vendors, field technicians, and internal teams to ensure technology installations are delivered on schedule and to specification at each site.
Maintain and manage multi-site rollout schedules, ensuring sequencing, dependencies, and site-readiness requirements are tracked and communicated.
Conduct strategic analysis across all project phases to ensure on-time, on-target completion.
Collect and synthesize project data to produce accurate and actionable status reports across active sites.
Assemble and lead cross-functional teams, assigning clear individual responsibilities and accountability.
Evaluate operational and technology options and lead cost-benefit analysis for major business and infrastructure investments.
Create and maintain project documentation, including project charters, site-specific deployment guides, process flows, runbooks, equipment configurations, lessons learned, and post-launch reviews.
Ensure project artifacts are organized, version-controlled, and accessible to relevant stakeholders throughout the project lifecycle.
Desired Qualifications
Knowledge of project management frameworks, methodologies, and best practices such as Project Management Professional or Agile.
Project Manager – New Business & IT Rollouts The Project Manager leads the planning, coordination, and delivery of new business and IT rollout initiatives across multi-site, multi-technology environments — on time, within scope, and on budget. This role owns the full project lifecycle and serves as the central driver of launch execution, cross-functional alignment, and organizational readiness as new retail and quick serve restaurant (QSR) locations are brought to market. CORE RESPONSIBILITIES
Own project delivery across budget, schedule, and scope — flagging risks early and realigning plans when needed.
Develop and maintain project proposals covering objectives, timelines, resource requirements, and success metrics.
Set and track milestones across multiple concurrent site rollouts; manage unforeseen delays and recalibrate schedules and stakeholder expectations.
Build and execute project communication plans with consistent status updates to staff and stakeholders.
Lead new business rollouts from initiation through go-live, ensuring full operational readiness across all impacted teams and locations.
Manage end-to-end multi-site IT rollouts including the deployment and commissioning of POS systems, camera and surveillance infrastructure, network rack builds, and supporting technology across retail and QSR environments.
Coordinate with vendors, field technicians, and internal teams to ensure technology installations are delivered on schedule and to specification at each site.
Maintain and manage multi-site rollout schedules, ensuring sequencing, dependencies, and site-readiness requirements are clearly tracked and communicated.
Conduct strategic analysis across all project phases to ensure on-time, on-target completion.
Collect and synthesize project data to produce accurate and actionable status reports across all active sites.
Assemble and lead cross-functional teams, assigning clear individual responsibilities and accountability.
Evaluate operational and technology options; lead cost-benefit analysis for major business and infrastructure investments.
Create and maintain comprehensive project documentation including project charters, site-specific deployment guides, process flows, runbooks, equipment configurations, lessons learned, and post-launch reviews.
Ensure all project artifacts are organized, version-controlled, and accessible to relevant stakeholders throughout the project lifecycle.
Perform additional duties as assigned in support of departmental and organizational objectives.
QUALIFICATIONS & REQUIREMENTS
Minimum 3 years of project management experience, with demonstrated experience in multi-site new business launches, retail or QSR rollouts, or IT implementations
Hands-on experience managing technology rollouts in retail and/or QSR environments — including POS systems, camera/surveillance systems, network rack infrastructure, and related technologies
Proven ability to manage multiple concurrent site deployments across geographically distributed locations
Proven command of project management frameworks, methodologies, and best practices (PMP, Agile, or similar a plus)
Strong documentation skills — ability to produce clear, structured project artifacts including site deployment guides, runbooks, and equipment configuration records for both technical and non-technical audiences
Exceptional organizational and time management skills with the ability to manage complexity across multiple sites and technology streams simultaneously
Strong personal accountability in decision-making and team leadership
Collaborative leadership style with the ability to rally vendors, field teams, and internal stakeholders around a shared rollout plan
Analytical mindset with the ability to anticipate site-level and program-level challenges before they escalate
KEY SKILLS & TECHNOLOGIES Project Lifecycle Management | Multi-Site Rollout Management | Stakeholder Communication Budget & Scope Control | Risk Management | Team Leadership | Strategic Analysis POS System Deployment | Camera & Surveillance Infrastructure | Network Rack Build-Out Retail & QSR Operations | Vendor & Field Tech Coordination | Cross-Functional Collaboration Project Documentation | Process Flow Development | Runbook Creation | Post-Launch Review
We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or veteran status.