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Kaiser Permanente

Integrated healthcare provider and payer platform

Licensed Social Worker - Emergency Department Social Medicine

Case Management & AdvocacyConfirmed live in the last 24 hours
Full-timeHonolulu, HI, USANo salary listedIn-person

About the Job

Requirements

  • At least one year of experience in a health care setting.
  • A Master's degree in Social Work.
  • A Hawaii Licensed Social Worker or Licensed Clinical Social Worker license.
  • Basic Life Support certification from the American Heart Association within 0.5 months of hire.
  • Experience functioning on an interdisciplinary team.
  • Knowledge of medical terminology and the psychosocial impact of serious illnesses.
  • Ability to interrelate with physicians, nurses, support staff, and patients.
  • Familiarity with care processes and systems in internal and external Kaiser Permanente settings.
  • Knowledge of patient teaching and delegation principles, care planning, and appropriate use of acute hospital, long-term care, and home-care resources.
  • Knowledge of community resources, family dynamics, and the dying process.
  • Keyboarding or typing skills.

Responsibilities

  • Serve as an integral member of the emergency department and clinical decision unit care team by providing psychosocial assessments and coordinating and implementing age-appropriate social medicine services for patients, families, and significant others.
  • Provide social medicine expertise in response to care-team referrals and through case finding of high-need populations, including patients with new diagnoses, terminal illness, loss of function, lack of social support, grief and bereavement, homelessness, or complex finances.
  • Complete psychosocial assessments of emergency department and clinical decision unit patients, identify psychosocial needs, develop and implement plans of care, and document patient interactions and related tasks in accordance with departmental standards and federal and state regulations.
  • Assist patients and their support systems with coping strategies related to illness following referrals or case finding.
  • Provide social medicine consultation and assistance for cases involving abuse, neglect, advance care planning, and legal decision-making such as guardianship.
  • Provide information and referrals to community resources for post-discharge support.
  • Apply social-work knowledge, theoretical concepts, functional skills, and social values to effect change in human behavior, emotional responses, and social conditions.
  • Contribute to patient discharge planning by assessing patient and support-system choices and educating them about the risks and benefits of those choices.
  • Coordinate discharge plans and ensure patient placement in appropriate community-based settings from the emergency department and clinical decision unit.
  • Provide information, resource identification and referral, mediation, advocacy, and education services to patients and their support systems.
  • Participate in professional development activities to remain current with trends in medical social work.
  • Participate in performance improvement and implement quality-improvement processes.
  • Assist with development and implementation of the department's annual work plan, perform clinical-record audits, maintain the educational record, and provide evidence of competency.
  • Participate in staff meetings, staff in-services, and committees as assigned.
  • Participate in orienting new personnel.

About the Company

Kaiser Permanente

Integrated healthcare provider and payer platform

Kaiser Permanente runs an integrated healthcare platform that lets members manage and pay medical, premium, and pharmacy bills online. It serves Medicare Advantage, Individual and Family, and non-employer plans, offering options to pay as a guest or set up payment plans. The platform works by presenting a centralized online portal where users can view bills, choose how to pay, and handle multiple types of charges in one place. Revenue comes from premiums and medical services fees, while the service aims to reduce administrative work for both providers and patients and encourage on-time payments. What sets Kaiser Permanente apart is its combination of healthcare services with a single billing experience across multiple plan types, focusing on a user-friendly, centralized payment process rather than handling billing through separate systems. Its goal is to provide a straightforward, reliable way for members to manage and pay their bills, improving convenience and payment timeliness.

Company size
10,001+
Company stage
Grant
Total funding
$7.5M
Headquarters
Oakland, CA
Founded
1945

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