Customer Service Representative

Job Description

Domino's Pizza in East Alton, United States is seeking an enthusiastic and customer-focused Customer Service Representative to join our team. In this dynamic role, you'll be the face of our organization, ensuring our customers receive exceptional service and delicious pizzas.

• Answer incoming phone calls and take customer orders accurately and efficiently
• Prepare and make pizzas according to company standards and customer specifications
• Process cash and credit card transactions with precision
• Provide outstanding customer service, addressing inquiries and resolving issues promptly
• Maintain a clean and organized work environment, adhering to food safety standards
• Collaborate with team members to ensure smooth operations during busy periods
• Assist with various cleaning tasks to uphold store cleanliness
• Handle multiple tasks simultaneously during peak hours
• Lift and move items weighing up to 25 lbs as needed

Qualifications

• Excellent customer service skills with a friendly and professional demeanor
• Strong communication abilities, particularly in handling phone orders
• Basic math skills for accurate cash handling and transaction processing
• Ability to follow directions and adhere to company procedures
• Physical stamina to stand for extended periods and lift up to 25 lbs
• Flexibility to work weekends, holidays, and various shifts as needed
• Multitasking capabilities to manage multiple orders and tasks efficiently
• Team player attitude with a willingness to support colleagues
• Basic computer skills for operating order-taking systems
• Food handling experience or knowledge is a plus, but not required
• High school diploma or equivalent preferred
• Must be at least {AGE} years old
• Ability to pass a pre-employment drug test and criminal background check

Additional Information

All your information will be kept confidential according to EEO guidelines.