The role requires the autonomy to work independently, typically as the sole host in a chalet.
The candidate must be able to follow a menu plan and cook appetising meals for up to 15 people.
The candidate must have previous experience in the hospitality or service industry.
The candidate must have previous experience in housekeeping or cleaning.
The candidate must love skiing or snowboarding and Alpine activities, or have a strong desire to learn.
The candidate must be flexible and willing to assist other team members.
The candidate must have an excellent level of spoken English.
The candidate must have the right to work in France through an EU passport, a French residency permit (Titre de Séjour), or a valid working holiday visa.
Responsibilities
Welcome guests upon arrival and assist them with settling in.
Provide information about chalet facilities, resort amenities, and the local area, and respond to guest inquiries and requests.
Address guest issues or concerns efficiently and professionally.
Bid farewell to guests upon departure and ensure a smooth departure process.
Prepare and serve breakfasts, afternoon tea, and three-course evening meals according to Ski Beat menu plans and hygiene standards.
Manage food ordering and stock control to ensure adequate supplies are available.
Cater to dietary requirements and allergies communicated by guests.
Maintain a clean and organised kitchen and dining area.
Keep the chalet clean and tidy to a high standard, including daily tidying of communal areas and cleaning guest bedrooms twice a week.
Maintain the overall presentation and ambiance of the chalet.
Support guests with lift passes, ski school, and equipment hire.
Maintain knowledge of the resort and offer recommendations.
Adhere to health and safety regulations.
Complete weekly reporting and ordering.
Keep pathways clear of ice and snow and carry out basic chalet maintenance.
Carry out a deep clean at the beginning, middle, and end of the season.
Assist other team members as required.
Desired Qualifications
For exceptional candidates with relevant chalet experience, Ski Beat can assist with French visa and residency applications.
As a Chalet Host with Ski Beat, you'll be the heart and soul of our catered ski chalets, ensuring our guests have a fantastic and memorable holiday. You'll be responsible for providing exceptional hospitality, preparing and serving delicious meals, maintaining a clean and welcoming environment, and offering friendly assistance throughout their stay. This role demands enthusiasm, excellent communication skills, and a proactive approach to exceeding guest expectations.
Guest Liaison:
Warmly welcome guests upon arrival and assist with settling in.
Provide helpful information about the chalet facilities, resort amenities, and local area.
Be a friendly and approachable point of contact for guest inquiries and requests.
Address and resolve guest issues or concerns efficiently and professionally.
Bid farewell to guests upon departure and ensure a smooth departure process.
Catering:
Prepare and serve high-quality breakfasts, afternoon tea, and delicious three-course evening meals according to Ski Beat's menu plans and hygiene standards.
Manage food ordering and stock control, ensuring adequate supplies are available.
Cater to dietary requirements and allergies as communicated by guests.
Maintain a clean and organised kitchen and dining area at all times.
Housekeeping:
Ensure the chalet is kept clean and tidy to a high standard, including daily tidying of communal areas and guest bedrooms twice a week.
Maintain the overall presentation and ambiance of the chalet.
General Assistance:
Support guests with lift passes, ski school and equipment hire.
Maintain a knowledge of the resort and be able to offer recommendations.
Adhere to all health and safety regulations.
Complete weekly reporting & ordering.
Keep pathways clear of ice & snow and conduct basic chalet maintenance.
Carry out a deep clean at the beginning, middle and end of season.
Be a conscientious member of the resort team, assisting other team members as required.
We are looking for enthusiastic individuals with the following skills.
The autonomy to work independently (typically chalets will have only one host).
Ability to follow a menu plan and to cook appetising meals for up to 15 people.
Previous experience within the hospitality or service industry.
Previous experience in housekeeping or cleaning.
A love of skiing or snowboarding and all things Alpine, or a strong desire to learn.
Flexibility and willingness to assist other members of the team.
Since most of your guests will be British, an excellent level of spoken English is essential.
You will also require:
The right to work in France. i.e EU passport, a French residency permit (Titre de Sejour) or a valid working holiday visa.
For exceptional candidates with relevant chalet experience, Ski Beat can assist with French visa and residency applications.