Operations Analyst 3

Work Location:

Toronto, Ontario, Canada

Hours:

37.5

Line of Business:

TD Securities

Pay Details:

$69,700 - $98,400 CAD

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Job Description:

Department Overview:

Corporate Lending Operations within TD Securities Global Operations supports lending and administrative activities for TD Securities corporate clients. Our teams partner across the business to deliver timely, accurate processing, strong risk controls, and a consistent client experience. We foster an inclusive, collaborative culture grounded in TD’s Shared Commitments and a continuous-improvement mindset. If you’re collaborative, analytical, and motivated to improve processes while delivering a strong client experience, we’d like to hear from you. The Corporate Lending Operations team is comprised of over 100 experienced individuals across multiple groups who are dedicated to the following:

• CAIRO Administration:  processing and distribution of authorized corporate credits housed in the CAIRO credit origination system and the approval database.
• BI-LAT Loan Administration: provides administrative, transactional and support functions for Bi-lateral and Participant deals.
• TDBNA Loan Administration: Provides administrative, transactional, and support functions for bi-lateral and participant deals for TDBNA clients in the U.S.
  • Agency Administration: Provides administrative, transactional, and support functions for TD agented deals.
  • Loan Sales & Trading: Provides support in the settlement of loan trades.
  • Retail and Non-Negotiable: Responsible for compliance tracking, servicing foreign currency loans for the enterprise, and providing general banking support.
• Reporting to the Director, Corporate Lending & Trade Finance Operations Change, the Operations Analyst III is a senior individual contributor within CLO Business Support (BST), providing subject-matter expertise, coordination and effective challenge across operational risk, controls, reporting governance and regulatory oversight. The role supports CLO leadership by translating risk and control requirements into practical processes, maintaining audit readiness, coordinating issue remediation and delivering clear management insights.The role also contributes to CLO business support and operational change activities, including process documentation, business analysis, technology coordination and continuous improvement. Working with operational teams and enterprise partners, the role supports effective execution and clear accountability, escalating decisions and material risks to the appropriate leaders.

  Operational Risk & Controls

  • Provide subject-matter expertise on CLO operational risks and controls, applying knowledge of Corporate Loan processes, transaction lifecycles and LoanIQ to assess issues and recommend practical improvements.
  • Coordinate the identification, assessment, monitoring and escalation of operational risks, supporting consistent governance and clear ownership across CLO.
  • Analyze Key Risk Indicators (KRIs), Key Performance Indicators (KPIs), control results, operational events and emerging risks; prepare management reporting that highlights trends, gaps and required actions.
  • Ensure Process Risk & Control Self-Assessment (pRCSA) documentation, risk assessments, control inventories, and risk-to-control mappings are current, accurate, and aligned with enterprise requirements.
  • Support the annual control monitoring and testing plan, coordinate evidence and input from control owners, and track follow-up on identified gaps with risk and control partners.
  • Coordinate CLO responses to internal and external audits, regulatory reviews and control assessments, including evidence collection, management responses, action tracking and timely escalation.
  • Assess cross-functional operational and control issues, identify root causes and themes, and provide recommendations to strengthen the control environment.
  • Coordinate remediation of audit findings, regulatory observations, operational risk events and control deficiencies; work with accountable owners to track milestones and evidence sustainable resolution.
  • Provide effective challenge on issue assessments and remediation plans, escalating critical or high-risk matters, overdue actions and unresolved gaps to CLO leadership and risk partners.
  • Support business and operational risk assessments, including BARA/BTRA, PIA, TIA, Access Controls, End User Computing (EUC), and TRIMIS requirements, as applicable.
  • Contribute operational risk and control input to strategic change, new product approval/NBAC, regulatory and business initiatives, identifying impacts and required controls.
  • Recommend and support control improvements through simplification, automation, preventative controls and sustainable risk mitigation.

• Reporting Governance & Regulatory Oversight

  • Support governance and control oversight for key CLO regulatory reporting, including FED and SNC reporting production and submissions, working with accountable reporting owners.
  • Coordinate reporting deliverables, dependencies and responsibilities across CLO, Finance, Risk and other stakeholders to support timely completion and clear accountability.
  • Maintain and improve reporting governance documentation, data quality controls, lineage, certification requirements and issue escalation processes with relevant partners.
  • Coordinate annual regulatory and reporting reviews, consolidate evidence and findings, and track agreed remediation actions through completion.
  • Monitor reporting issues and control weaknesses, supporting root cause analysis, remediation, and management escalation where required.
  • Recommend practical enhancements to CLO regulatory and management reporting, supporting stronger controls, more reliable data and clearer management insights.

• Leadership & Advisory

  • Act as a knowledgeable resource and advisor to CLO leadership and operational teams on risk, controls, audit readiness, regulatory reporting and governance matters.
  • Provide guidance and knowledge-sharing to strengthen risk ownership, control awareness, issue management and consistent application of requirements across CLO teams.
  • Support management decision-making by providing clear analysis of risk themes, control effectiveness, emerging issues, and areas requiring leadership attention.
  • Partner with Finance, Risk, Audit, Compliance, Data Management, and other stakeholders to ensure CLO's control environment remains aligned with broader enterprise requirements.
  • Exercise sound judgment and influence outcomes without direct authority, identifying matters requiring management decisions and escalating them with clear recommendations.

• Business Support & Operational Change

  • Support CLO business support priorities by coordinating operational deliverables, maintaining action plans and resolving cross-functional dependencies.
  • Maintain procedures, process maps and supporting documentation, reflecting changes in operating practices, control requirements and systems.
  • Conduct business analysis and translate operational needs into clear requirements for process and technology enhancements, including LoanIQ-related changes.
  • Partner with Operations, Technology and other stakeholders on change delivery, including impact assessments, testing coordination, implementation readiness and post-implementation follow-up.
  • Identify opportunities to simplify workflows, reduce manual effort and improve operational effectiveness while maintaining appropriate controls.
  • Prepare business updates, decision materials and communications to support CLO planning, prioritization and implementation of agreed initiatives.
  • Support issue resolution and knowledge transfer across CLO, helping operational teams adopt updated processes and sustain improvements.
• Qualifications/Skills/Experience:
  • Strong experience in corporate lending operations, operational risk and controls, reporting governance and/or business support, with knowledge of syndicated credit and loan transaction lifecycles.
  • Demonstrated ability to manage operational risk, exercise sound judgment, and effectively escalate and resolve exceptions in a controlled manner.
  • Proficiency with LoanIQ (or comparable loan servicing/book-of-record platform), including set-up/maintenance of deals, facilities, and loans, and understanding downstream impacts of data quality.
  • Strong communication and relationship-management skills with the ability to influence outcomes across internal teams, clients, agents, and external lenders.
  • Strong analytical and problem-solving skills, with the ability to perform root-cause analysis and implement sustainable fixes.
  • Consistent track record of strong performance, reliability, and accountability in current and prior roles.
  • Experience with risk and control assessments, audit coordination, issue remediation and regulatory reporting controls; familiarity with pRCSA and relevant enterprise requirements is preferred.
  • Experience in business analysis, process documentation, change delivery and testing coordination, with the ability to manage competing priorities and cross-functional dependencies.
  • Experience with automation/analytics tools (e.g., UiPath, Alteryx, Python, Tableau) is preferred.
•  Education/Accreditations:
  • University or college degree
  • At TD, we’re committed to fostering an inclusive, accessible environment, where all colleagues and customers feel valued, respected, and supported. If you require an accommodation for the recruitment/interview process, please let us know and we will work with you to meet your needs

Who We Are:

TD Securities offers a wide range of capital markets products and services to corporate, government, and institutional clients who choose us for our innovation, execution, and experience. With more than 6,500 professionals operating out of 40 cities across the globe, we strive to make every interaction, product and experience remarkably human and refreshingly simple.  Our services include underwriting and distributing new issues, providing trusted advice and industry-leading insight, extending access to global markets, and delivering integrated transaction banking solutions. In 2023, we acquired Cowen Inc., offering our clients access to a premier U.S. equities business and highly-diverse equity research franchise, while growing our strong, diversified investment bank. 

Together, we are reimagining what banking can be for our clients, colleagues and communities. 

Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more

Additional Information:
We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home.

Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.

Colleague Development

If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. 

If you’re passionate about helping clients and building deep, lasting relationships, TD offers diverse career paths where you can grow your expertise and make a meaningful impact.  

We're committed to your success and foster a respectful workplace where diverse perspectives are valued, everyone has fair opportunities to grow, and you can unlock your full potential to achieve your career goals. Here at TD, we hire and develop the best.

Training & Onboarding
We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.

Interview Process 
We’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation
Your accessibility is important to us. Please let us know if you’d like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.

We look forward to hearing from you!

Language Requirement (Quebec only):

Sans Objet