Global Digital Learning Designer & LMS Administrator

Job Description

This is where your greatest challenge awaits:

Within People & Culture, the Global Learning & Development & Digitalization team designs and rolls out the learning experiences that support the growth of Heartists® all over the world. Its ambition: deliver engaging, data-driven learning built for a global audience.

Reporting to the Global Digital Learning Director, you will bridge creativity and technology to give every learner a seamless and engaging experience — from content design all the way to delivery on the platform.

Your mission:

You will be the guardian of content quality, learner engagement, LMS platform reliability and the continuous, data-driven improvement of our learning paths. A real playground to dare to make an impact at Group scale.

Digital Learning Design & Instructional Engineering (60%)

• Draft storyboards and scripts and create engaging learning assets (videos, modules, quizzes) using high-end authoring tools: Articulate 360, Adobe Creative Suite, Synthesia, Vyond
• Manage module creation, including projects delivered through agencies or external freelancers, ensuring adherence to defined specifications
• Transform business objectives into clear, measurable learning outcomes by applying adult learning theories
• Manage translation processes and scale learning modules for a diverse, international audience

LMS Administration & Operations (30%)

• Oversee the daily operations of the LYW Platform (and others): uploading content, defining user pathways, enrolling participants and troubleshooting technical issues
• Act as the key technical reference point for internal stakeholders and regional Academy Administrators, helping them get the most out of the platform

Reporting, Data & Analytics (10%)

• Analyze training KPIs to build dashboards and reports for leadership
• Recommend changes to existing courses based on quantitative data and user feedback

Qualifications

And you?

You are comfortable navigating between creativity and technology, and you care about building learning experiences that truly stick.

• Education: Bachelor’s degree in Educational Technology or Instructional Design (Master’s preferred)
• Experience: at least 3 years in digital content creation and LMS administration, ideally in an international, multicultural environment
• Technical skills: advanced command of Articulate 360 (especially Storyline), Vyond, Synthesia and Adobe Creative Suite, as well as LMS/LxP platforms
• Soft skills: multi-project management, strong communication with a wide range of stakeholders (global internal clients, subject matter experts), adaptability and creative thinking
• Team spirit: you thrive in a diverse team, encourage input and feedback, and are committed to shared goals and collective success
• Problem-solving: proactive and critical-minded, you identify challenges early and develop effective solutions with continuous improvement in mind
• Technology watch: you keep up with the latest trends and innovations in EdTech and instructional design, and know how to evaluate and integrate new tools and methods
• Languages: fluent English (C1/C2) and professional working proficiency in French

Additional Information

💡 Why join us?

And what are our commitments?

To the world

• Accor is committed to the world around us, with a strong employer culture focused on the development of our 300,000 talents.
• We adopt a continuous improvement approach to reduce the environmental impact of digital across all our projects.

To your career

• We enable all our employees to maintain a healthy work-life balance and give them the means to shape their working environment in their own image.
• Dedicated Talent Management, continuous improvement, and training and development paths are defined both individually and collectively so that we can grow together, every day.

Concretely, at Accor:

• Remote work possible several days per week from France and flexible working options: work from home, our offices, or even our hotels and coworking spaces thanks to Worklib.

And also,

• ALL - Heartist® program: preferential rates and flash offers for unforgettable stays and experiences across all our Accor locations and with our partners worldwide.
• Heartist® for Good volunteering program: 1 day offered during your working time to get involved with a non-profit organization.
• A Social and Economic Committee (CSE) that supports you in financing your cultural and sports activities.
• Sustainable Mobility Package for using an eco-friendly means of transportation or a “company bike” program in partnership with Zenride.
• Coverage of urban public transport subscriptions between home and workplace, up to 75%.
• Meal vouchers with a face value of €11.
• A mandatory health insurance plan funded at 50% by Accor, at no additional cost in case of enrollment of your dependents.
• Not to mention attractive working conditions with collaborative workspaces, restaurants, game areas, as well as well-being and sports spaces on site or through Gymlib.

Your talent and motivation are our only selection criteria.

We value the richness of diverse nationalities, personalities, and professional backgrounds.

We know how to adapt to the specific needs of our employees, particularly those with disabilities.

We encourage all applications, without distinction of gender, so dare to apply!

For us, recruitment is above all a story of encounters.

Does this role appeal to you? Apply, and we will offer you:

• An initial discussion with our recruitment team to present the key elements of the role or guide you toward a position that may better suit you,
• One or more interviews with managers and team members,
• For certain roles, you may also be asked to complete a test or case study, as well as a questionnaire about your personality and motivations.
• A final interview with our Human Resources team to discuss our Group culture, working environment, training program, and career prospects, as well as the different Group benefits.
• Personalized feedback.