Henry Ford Health

Academic medical center delivering comprehensive healthcare

Medical Assistant-Family Practice

Clinical Support & Patient AdministrationUpdated on Nov 12

Full-timeSouthfield, MI, USANo salary listedIn-person

About the Job

Requirements

A high school diploma or GED equivalent is required.
Basic computer knowledge and keyboarding skills are preferred.
Ability to perform a wide variety of clinical skills related to ambulatory patient care is preferred.
Ability to problem-solve is preferred.
Effective interpersonal and communication skills are preferred.
EPIC (Electronic Medical Record) experience is preferred.
Current BLS-C certification is required upon hire, or successful completion by the end of orientation.
The candidate must meet one of the following qualification pathways: graduate from a Medical Assistant program and complete a formal clinical externship of at least 160 hours; graduate from a Medical Assistant program without a clinical externship and have at least one year of clinical medical assisting experience within the past five years; hold a current professionally recognized Medical Assistant certification and have at least one year of clinical medical assisting experience; be a Licensed Practical Nurse (LPN); be a licensed Paramedic or Emergency Medical Technician (EMT) with at least one year of clinical experience in a clinical medical setting within the past five years; or be military-trained medical personnel with at least one year of clinical experience in a clinical medical setting within the past five years.
The candidate must successfully complete all components of Ambulatory orientation as defined by Henry Ford Health.

Responsibilities

Welcome patients, get them settled, and prepare them for visits.
Take patients’ vital signs and accurately and promptly record them in the electronic health record (EHR).
Gather patients’ medical histories and ask appropriate questions using critical thinking.
Prepare for exams, procedures, and treatments according to established protocols and best practices.
Administer medications and immunizations as directed by the provider, follow the six rights of medication administration, and maintain detailed records.
Document all patient-care activities in the EHR.
Respond promptly to emergencies.
Respond to patient requests received through phone calls, In Basket messages, and My Chart, and document the responses in the EHR.
Enter medication, radiology, and laboratory orders into the EHR for provider review and sign-off.
Provide patients with after-visit instructions and explain next steps.
Prepare medication refill requests in the EHR for provider review and signature.

Job Description

Schedule: Full-time days: Monday - Friday

Location: Southfield, MI

Sign On Bonus Eligible

GENERAL SUMMARY:

Ready to make a real difference in patients' lives? As a Medical Assistant in our Internal Medicine Clinic, you'll work alongside our providers and nursing team to deliver quality, compassionate care that truly matters. You'll be the friendly face that greets patients, the skilled hands that prepare them for care, and the organized professional who keeps everything running smoothly. It's clinical work with heart!

PRINCIPLE DUTIES AND RESPONSIBILITIES (Here's what you'll be doing day-to-day):

Welcome patients with a warm greeting and get them settled and ready for their visit.
Take vital signs and record them in our electronic health record (EHR) system—keeping the data accurate and timely.
Chat with patients to gather their medical history, using your critical thinking skills to ask the right questions.
Get everything prepped and ready for exams, procedures, and treatments following our established protocols and best practices.
Administer medications and immunizations as directed by the provider, following the six rights of medication administration and maintaining detailed records.
Document all patient care activities in the EHR—keeping the clinical picture complete and current.
Stay alert and ready to respond quickly if any emergencies arise.
Keep on top of patient requests coming through phone calls, In Basket messages, and My Chart, responding promptly and documenting everything in the EHR.
Enter medication, radiology, and lab orders into the EHR for provider review and sign-off.
Send patients off with clear after-visit instructions and a smile, ensuring they know what comes next.
Prepare medication refill requests for provider review and signature in the EHR.

Qualifications

EDUCATION/EXPERIENCE REQUIRED:

High school diploma or G.E.D. equivalent.
Basic computer knowledge and keyboarding skills preferred.
Ability to perform a wide variety of clinical skills as related to ambulatory patient care preferred.
Ability to problem-solve preferred.
Possess effective interpersonal and communication skills preferred.
EPIC (Electronic Medical Record) experience preferred.

CERTIFICATIONS/LICENSURES REQUIRED:

Current BLS-C upon hire or successful completion by end of orientation

Additional Requirements:

Graduate of a Medical Assistant program with completion of a formal clinical externship (160 hour minimum). OR
Graduate from a Medical Assistant program without completion of a clinical externship but with a minimum one-year experience in clinical medical assisting within the past five (5) years. OR
Current Professionally Recognized Medical Assistant Certification with a minimum of one year of experience in clinical medical assisting. OR
Licensed Practical Nurse (LPN). OR
Licensed Paramedic/Emergency Medical Technician (EMT) with at least one year clinical experience in clinical medical setting within the past five (5) years. OR
Military trained medical personnel with at least one-year clinical experience in clinical medical setting within the past five (5) years.

Must Successfully complete all components of Ambulatory orientation as defined by Henry Ford Health.

Additional Information

About the Company

Henry Ford Health

Academic medical center delivering comprehensive healthcare

Henry Ford Health operates a large Michigan health system that provides a full range of medical services through 13 acute-care hospitals, behavioral health facilities, home health, virtual care, pharmacy, eye care, and more, along with health insurance and related retail. It delivers care via a network of hospitals and clinics offering primary, preventive, specialty, surgical, and rehabilitative services, with options for in-person and virtual visits, while also supporting research and education to improve treatments. The system stands out as one of Michigan’s largest and most diverse employers with over 50,000 team members and more than 550 sites, and it is repeatedly recognized for excellence in cancer, cardiology, neurology, orthopedics, and multi-organ transplants, underpinned by strong research funding. Its goal is to partner with patients and communities to provide high-quality care, advance medical research, and educate the next generation of health professionals.

Company size: 10,001+
Company stage: Grant
Total funding: $40.3M
Headquarters: Detroit, MI
Founded: 1915

Recently Posted Jobs

Explore more opportunities at Henry Ford Health

See more jobs