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Sapiens

SaaS insurance software for core processes

Senior Conversion Analyst

Implementation & Technical Account ManagementConfirmed live in the last 24 hours
Full-timeRemote in USANo salary listed

About the Job

Requirements

  • 8–10 years of business and/or technical analysis experience in the workers’ compensation industry, or equivalent experience with other policy, claims, or billing applications.
  • At least 5 years of data conversion experience.
  • A Bachelor's degree in business, marketing, or computer science, or related work experience substituted for the educational requirement.
  • Interpersonal, verbal, written, and presentation skills.
  • Ability to set, drive, and achieve deliverables.
  • Facilitation skills.
  • Ability to communicate business concepts effectively to technical and end users.
  • Analytical and problem-solving skills.
  • Experience with Microsoft Office products, including Word, Excel, Microsoft Project, and Visio.
  • Experience with relational databases such as SQL Server and/or Oracle.
  • Strong SQL skills, including experience using multiple structured query languages and SQL Server.
  • Knowledge of logical and physical data modeling.
  • Experience with ETL tools.
  • Experience with XML for data presentation and communication.
  • Ability to hear and communicate clearly, orally and in writing; use a keyboard effectively; and view screens and create and review documents, including close, distance, color, and peripheral vision, depth perception, and the ability to adjust focus.
  • Ability to sit for long periods, stand, walk, and occasionally lift and move 25 pounds.
  • May require the ability to drive a vehicle.
  • Availability for travel and on-site customer work, with flexibility based on project and customer requirements.

Responsibilities

  • Apply industry knowledge and expertise to guide clients in business and process decisions.
  • Provide technical analysis to clients, third parties, bureaus, and external vendors.
  • Map billing to client general ledger accounts and document required configurations for financials.
  • Lead business process analysis, needs assessments, and preliminary cost-benefit analyses to align information technology solutions with business initiatives.
  • Define and document clear business requirements describing scenarios and processes in language understandable to technical and domain stakeholders.
  • Assist clients with running, configuring, and troubleshooting batch issues, and respond to client questions about functionality and technical details.
  • Develop and maintain conversion load programs.
  • Provide analysis and consultation to clients during application conversion by leading mapping sessions.
  • Develop and maintain validation processes to ensure conversion accuracy.
  • Work directly with clients to analyze, configure, and implement conversion processes and routines.
  • Document processes and procedures and maintain existing conversion documentation.
  • Work with development and quality assurance teams to ensure technically sound solutions.
  • Provide input to and review estimates at each project phase.
  • Perform analyst work on technical items such as interfaces and batch processes.
  • Write simple database queries and update scripts to assist with complex configuration, issue analysis, and troubleshooting.
  • Serve as liaison among client stakeholders, project team members, software engineers, and quality assurance personnel, and produce related documentation.
  • Facilitate or participate in periodic sales support, including demonstrations, request for proposal responses, and gap analysis studies.
  • Perform other duties as required.

Desired Qualifications

  • Strong domain expertise in functional areas and lines of business relevant to Sapiens strategy, such as workers’ compensation claims and underwriting.
  • Strong knowledge of the workers’ compensation insurance industry.
  • Experience with ETL tools, preferably Talend.

About the Company

Sapiens

SaaS insurance software for core processes

Sapiens provides cloud-based software for the insurance industry, offering modules for policy administration, claims management, and underwriting to help insurers run operations more efficiently. Its products are accessed as a software-as-a-service, delivering end-to-end insurance workflows through integrated modules that handle policies, claims, and risk with regular updates. The company differentiates itself through a long track record since 1982, a broad, integrated product portfolio, and a global footprint, strengthened by acquisitions like Candela and AdvantageGo to expand capabilities and regional reach, especially in Asia-Pacific. Its goal is to help insurers deliver better customer experiences by providing scalable, cloud-based software and services to support core processes.

Company size
5,001-10,000
Company stage
IPO
Headquarters
Holon, Israel
Founded
1982

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