Title: Manager, Transportation Systems

Location: Remote in these states: AZ, CA, CO, FL, GA, KS, KY, IA, ID, IL, IN, MA, ME, MI, MN, MO, NC, NH, NJ, NV, NY, OH, OR, PA, RI, SC, SD, TN, TX, UT, VA, VT, WA, WI

Role Description:

The Manager, Transportation Systems at ShipBob will be responsible for developing and executing a network configuration strategy that will influence the outcomes of millions of shipments and the largest cost center in our P&L. This role will work closely with Transportation Procurement, Finance, Forecasting, Operations, Network Strategy, and Product/Tech teams to ensure that every package flows through an “optimal” path that meets customer expectations while minimizing cost. This person will be successful through an expert-level understanding of our order and transportation management technology and building scalable, resilient mechanisms that will scale with our continued growth. 

What you’ll do:

• Deliver ShipBob’s transit time, cost, and quality goals through a robust and dynamic configuration strategy. 
• Create clear standard operating procedures that will limit volume to under-performing carriers, maintain volume share targets tied to financial incentives, and protect against customer or merchant-facing issues such as label failures or stuck orders. 
• Partner closely with Forecasting and Network Strategy to create aligned volume plans that meet our cost and quality goals. 
• Support carrier and middle mile lane launches through the development and publication of robust, cross functional plans. 
• Develop and maintain a “single source of truth” for key configuration inputs including transit times, critical pull times, operating clocks, and capacity configurations. 
• Own reporting tied to carrier volume share actuals versus plan, reasons for lost attainment by optimal carriers, and volume caps for under-performing carriers by ZIP5. 
• Partner with Product and Technology teams to improve order allocation and carrier assignment as well as create new decision dimensions/criteria that improve customer experience or reduce cost.  
• Other duties/responsibilities as necessary.

What you’ll bring to the table:

• Bachelor’s Degree in Logistics/Supply Chain, Engineering, or Business Management.
• 3+ years in Information Systems / Business Analyst / Analytics roles in a logistics or transportation organization
• Strong data management and modelling skills (Excel, SQL, Python)
• Direct experience with transportation technology and volume planning
• 3+ years of experience working with various cross functional teams locally and globally.
• Project management experience in the development, implementation, and management of various size projects. 

Classification: Exempt

Reports to: Sr. Director, Transportation

Perks & Benefits:

• Medical, Dental, Vision & Basic Life Insurance
• Paid Maternity/Parental Leave Program
• Flexible Time Off Program
• Paid Sick Leave 
• Floating Holidays (2 days/year)
• Wellness Days (1 day/quarter)
• 401K Match 
• Competitive Salary, Performance Bonus 
• Comprehensive Benefits Package
• Referral Bonus Program
• Fun Culture >>> Check us out on Instagram (@lifeatshipbob)

ShipBob believes in transparency while providing a competitive total compensation package with a pay for performance approach. The full base pay range for this position in our compensation architecture is $84,848 – 141,413.