As a member of the ShipBob Team, you will benefit from an environment where everything is achievable. We aim to be a place where you can:

Write Your Career Story. Because we are solving some of the most difficult problems in global commerce, you have the opportunity to write the story that will make your career.
Experience Global Impact and Global Connection. At ShipBob we benefit from diverse cultures and perspectives in service of the global community.
Grow With An Ownership Mindset. We believe that great innovation comes from great transparency. We are more resilient and more creative when we have an inclusive and transparent culture where everyone knows our strengths and opportunities.

Title: Manager, Transportation Systems

Location: Remote in these states: AZ, CA, CO, FL, GA, KS, KY, IA, ID, IL, IN, MA, ME, MI, MN, MO, NC, NH, NJ, NV, NY, OH, OR, PA, RI, SC, SD, TN, TX, UT, VA, VT, WA, WI

Role Description:

The Manager, Transportation Systems at ShipBob will be responsible for developing and executing a network configuration strategy that will influence the outcomes of millions of shipments and the largest cost center in our P&L. This role will work closely with Transportation Procurement, Finance, Forecasting, Operations, Network Strategy, and Product/Tech teams to ensure that every package flows through an “optimal” path that meets customer expectations while minimizing cost. This person will be successful through an expert-level understanding of our order and transportation management technology and building scalable, resilient mechanisms that will scale with our continued growth.

What you’ll do:

Deliver ShipBob’s transit time, cost, and quality goals through a robust and dynamic configuration strategy.
Create clear standard operating procedures that will limit volume to under-performing carriers, maintain volume share targets tied to financial incentives, and protect against customer or merchant-facing issues such as label failures or stuck orders.
Partner closely with Forecasting and Network Strategy to create aligned volume plans that meet our cost and quality goals.
Support carrier and middle mile lane launches through the development and publication of robust, cross functional plans.
Develop and maintain a “single source of truth” for key configuration inputs including transit times, critical pull times, operating clocks, and capacity configurations.
Own reporting tied to carrier volume share actuals versus plan, reasons for lost attainment by optimal carriers, and volume caps for under-performing carriers by ZIP5.
Partner with Product and Technology teams to improve order allocation and carrier assignment as well as create new decision dimensions/criteria that improve customer experience or reduce cost.
Other duties/responsibilities as necessary.

What you’ll bring to the table:

Bachelor’s Degree in Logistics/Supply Chain, Engineering, or Business Management.
3+ years in Information Systems / Business Analyst / Analytics roles in a logistics or transportation organization
Strong data management and modelling skills (Excel, SQL, Python)
Direct experience with transportation technology and volume planning
3+ years of experience working with various cross functional teams locally and globally.
Project management experience in the development, implementation, and management of various size projects.

Classification: Exempt

Reports to: Sr. Director, Transportation

Perks & Benefits:

Medical, Dental, Vision & Basic Life Insurance
Paid Maternity/Parental Leave Program
Flexible Time Off Program
Paid Sick Leave
Floating Holidays (2 days/year)
Wellness Days (1 day/quarter)
401K Match
Competitive Salary, Performance Bonus
Comprehensive Benefits Package
Referral Bonus Program
Fun Culture >>> Check us out on Instagram (@lifeatshipbob)

ShipBob believes in transparency while providing a competitive total compensation package with a pay for performance approach. The full base pay range for this position in our compensation architecture is $84,848 – 141,413.

We recognize that people come with a wealth of experience and talent beyond just the technical requirements of a job. If your experience is close to what you see listed here, please still consider applying. Diversity of experience and skills combined with passion is a key to innovation and excellence; therefore, we encourage people from all backgrounds to apply to our positions.

About You:

At ShipBob, we’re looking to bring on board people who embody our core values:

Be Mission-Driven. We want team members that are passionate about helping entrepreneurs improve their business, and bring that passion every day.
Be Humble. We have ambitious goals, and our team members understand that success or failure depends on us working together and leaving egos at the door.
Be Resilient. Logistics is a complicated business. So is software. We value team members that never give up and keep iterating until a problem is solved.
Be a Creative Problem Solver. As a startup, we value smart, innovative solutions to complex problems. We fall in love with the problem, not our “favorite” solution.
Be Safety Minded. It’s not just talk; it’s the way you work.

About Us:

ShipBob is a cloud-based logistics platform that partners with thousands of e-commerce businesses to help make their entrepreneurial dreams a reality. We offer a full suite of fulfillment solutions for our merchants, including the ability to improve their transit times, shipping costs and deliver a best in class experience to their customers.

As one of the fastest growing tech companies in Chicago backed by blue-chip investors like Menlo Ventures, Bain Capital Ventures, Hyde Park Venture Partners and SoftBank Vision Fund 2, our goal is to continue to be the best fulfillment technology in the industry.

ShipBob provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

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