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RHA Health Services

Community-based disability and behavioral health services

Direct Support Mentor

Residential & Direct SupportPosted on Nov 9
Full-timeGreensboro, NC, USA$15.50 /hrIn-person

About the Job

Requirements

  • A high school diploma or GED is required.
  • At least one year of experience working with the population served is required.
  • A valid driver’s license and personal vehicle insurance are required.
  • Must maintain proficiency in company-sponsored training, certifications, and privileging as required.
  • Must maintain CPR and First Aid certification, Med Tech and NCI certifications, and other required core competency training.
  • Must demonstrate CPR proficiency from floor level, including the physical ability to work on hands and knees, bend, stand, and lift.
  • Must agree to criminal record, pre-employment drug, healthcare registry, and motor vehicle registry checks.
  • Must complete criminal background screening and checks of the OIG exclusions database, Child Abuse Registry, and Offenders Against Individuals with Developmental Disabilities registry.
  • Education verification and other credentialing based on position requirements are required.
  • Proof of employment history or references may be required.
  • For positions requiring driving, proof of driver’s license, driver’s insurance, and vehicle may be required for providing transportation for individuals.
  • Depending on the service provided, must receive clinical supervision from a qualified professional as specified by applicable licensure or certification requirements.

Responsibilities

  • Provide support to people and groups with disabilities in residential and day settings, carrying out Direct Support duties and leading by example.
  • Mentor, train, lead, and coach Direct Support Employees, including mentoring new employees to ensure thorough training and competence.
  • Assist with ensuring staff coverage for all three shifts as scheduled or when scheduled staff cannot work.
  • Reside overnight at certain residences when required by a special schedule or work week.
  • Assist people receiving services in identifying and communicating their requests and support needs.
  • Implement services and supports addressing goals and desired outcomes in each person’s Person Centered Plan.
  • Assist people supported to identify personal outcomes aligned with their interests, cultural background, and future desires.
  • Assist the Interdisciplinary Team in identifying supports needed to achieve personal outcomes.
  • Promote people’s goals, dignity, respect, individualism, and quality of life.
  • Provide opportunities for choice and encourage people to exercise control over themselves and their environment.
  • Immediately report incidents of abuse, neglect, or exploitation of people supported.
  • Maintain group-home cleanliness by completing environmental assessments and maintenance work orders, monitoring company-vehicle cleanliness, and keeping homes and grounds clean.
  • Support people with eating, resting, dressing, bathing, grooming, toileting, playing, and working according to their abilities and interests.
  • Help people develop healthy personal and social habits.
  • Prepare, assist, and instruct people in food preparation and cleaning residential and vocational program areas.
  • Support people in acquiring valued social roles in integrated community settings, including membership in local groups, clubs, and organizations.
  • Instruct and assist people using techniques and strategies to improve sensory-motor and perceptual-motor development, perception, memory, language, cognition, and social and emotional development.
  • Increase each person’s motivation, reinforce learning consistently, continuously assess functioning, and provide feedback during learning activities.
  • Train people supported in self-medication administration according to company policy.

Desired Qualifications

  • Experience working with individuals with intellectual and developmental disabilities is preferred.

About the Company

RHA Health Services

Community-based disability and behavioral health services

RHA Health Services provides community-based health and support services for people with disabilities and health challenges across Georgia, New Jersey, North Carolina, Pennsylvania, and Tennessee. Its offerings include disability supports, behavioral health counseling, substance use treatment, crisis intervention, and specialized Deaf and Hard of Hearing services, delivered through a person-centered, outcome-focused care model. Services range from supported living and outpatient care to vocational rehabilitation and 24/7 crisis response via facility-based centers and mobile teams, all designed to fit individual needs. The company differentiates itself through formal accreditations (CARF for substance use, CQL), a strong emphasis on accessibility and community inclusion, and growth through acquisitions like Howell Support Services. Its goal is to improve independence and quality of life for people it serves by tailoring supports and expanding access to care.

Company size
1,001-5,000
Company stage
Not listed
Total funding
Not listed
Headquarters
Asheville, NC
Founded
1989

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