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Louisiana State University

Public research university in Baton Rouge, LA

Coordinator, Student Affairs Communication - Student Affairs Communication

PR & CommunicationsConfirmed live in the last 24 hours
Full-timeLouisiana, USANo salary listed

About the Job

Requirements

  • A bachelor's degree from an accredited institution of higher education, or relevant experience in key job responsibilities meeting the required years of experience specified in the job description.
  • At least 2 years of experience leading communications within a complex organization is desired, not mandatory.
  • Experience with social media content development, web development, and user experience (UX) is desired, not mandatory.
  • Candidates must have valid U.S. work authorization at the time of hire and maintain it throughout employment.
  • An offer of employment is contingent on a satisfactory pre-employment background check.
  • In emergencies or university closures, the position may be required to assist with necessary communications, including potentially working in LSU's Emergency Operations Center.
  • When students appear to need emotional, behavioral, or mental health assistance, refer them to the appropriate Student Health Center service; if a student appears to pose a danger to themselves or others, immediately contact the Care Team, the Dean of Students, or the appropriate law enforcement agency. Do not imply client or patient confidentiality beyond rights contained within FERPA.

Responsibilities

  • Develop and execute print and digital communications to increase student engagement and elevate the Division of Student Affairs' narrative.
  • Support units without embedded communications staff with content creation, website development and maintenance, design, and marketing.
  • Create and manage content across platforms including Instagram, LinkedIn, campus signage, and designs for divisional events.
  • Support the Director of Student Affairs Communications in developing communication efforts for the division.
  • Support implementation of the Division of Student Affairs communications strategy under the Director of Communications, translating divisional priorities into clear, engaging, audience-appropriate communications.
  • Support communication projects across Student Affairs units; build working relationships with staff to understand communication needs, identify opportunities, and provide responsive support; coordinate efforts across units for consistency, collaboration, and alignment with divisional and institutional priorities.
  • Develop, coordinate, and execute communications and marketing content for students, families, prospective students, staff, campus partners, alumni, and university leadership.
  • Create and edit content for email, web, social media, digital displays, print materials, reports, presentations, promotional materials, and other channels.
  • Support units without dedicated communications staff by developing content, managing communication projects, and identifying effective ways to share programs, services, and student impact.
  • Maintain and make routine updates to websites for units without dedicated communications support.
  • Develop and implement creative concepts and visual communication strategies that advance LSU and Student Affairs initiatives and institutional communication objectives.
  • Determine appropriate visual approaches, design elements, and presentation of information across digital and print platforms, including graphic design, photography, digital content, presentations, promotional materials, signage, and event communications.
  • Consult with Student Affairs stakeholders to assess communication needs, interpret project objectives, and recommend creative solutions for intended audiences.
  • Establish and refine reusable design templates and creative resources to promote consistency, accessibility, and efficiency across divisional communications.
  • Evaluate recurring design needs and recommend improvements to creative processes, resources, and institutional visual communications to the Director of Communications.
  • Evaluate and guide the quality, consistency, accessibility, and effectiveness of Student Affairs communications for alignment with LSU and divisional objectives and brand standards.
  • Review and refine communication materials for clarity, accuracy, tone, audience appropriateness, and effectiveness.
  • Interpret institutional communication standards and apply established principles and emerging practices to recommend solutions for complex or nuanced communication needs.
  • Advise and consult with unit directors and other stakeholders, especially in units without dedicated communications professionals, on communication strategy, content presentation, brand application, and quality standards.
  • Identify systemic communication challenges, assess opportunities to improve divisional practices, and develop recommendations for improving communication consistency and effectiveness in consultation with the Director of Communications.
  • Collaborate with Student Affairs departments and campus partners to coordinate communication efforts and promote awareness of Student Affairs programs, services, and initiatives.
  • Assist the Director of Communications in coordinating with LSU Marketing & Communications and other university partners as needed.
  • Represent Student Affairs professionally when working with internal and external partners and contribute to cross-divisional communication projects.
  • Perform other duties assigned by the Director of Communications, Student Affairs Chief of Staff, and Vice Chancellor for Student Affairs, including support for Move-In Day, Welcome Week, Family Weekend, Career Expo, Disability Services Finals Testing, and other special projects and events.
  • During official closures, the position may be asked to work, but is otherwise not required to report to the physical campus during a closure when absence does not present a risk to campus safety, resources, and well-being.
  • Assist students in acquiring necessary services by referring them to appropriate support services when needed.

Desired Qualifications

  • At least 2 years of experience leading communications within a complex organization.
  • Experience with social media content development, web development, and user experience (UX).

About the Company

Louisiana State University

Public research university in Baton Rouge, LA

Louisiana State University (LSU) is a public flagship research university in Baton Rouge, Louisiana. Its academic mission encompasses undergraduate and graduate instruction, research, and public service.

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