Penske

Diversified transportation, logistics, and motorsports provider

Operations Manager - Warehouse

Warehouse & FulfillmentPosted on Nov 11

Full-timeWoodstock, ON, CanadaNo salary listed

About the Job

Requirements

Four to six years of related functional experience.
At least three years of managerial or supervisory experience supervising warehouse associates in distribution center management.
A high school diploma or equivalent is required.
Proficiency with Microsoft Outlook, Word, Excel, Access, and PowerPoint.
Ability to build rapport and relationships with associates and external customers at all levels.
Ability to work efficiently with time management and organizational skills, including follow-up and follow-through.
Ability to manage problems and make decisions independently.
Demonstrated ability to develop and execute an annual financial operating plan.
Ability to drive process improvement and lead change.
Ability to take ownership and responsibility for running the operation with urgency.
Strong written and oral communication, including presenting to others and active listening.
Regular, predictable, full attendance is essential.
Willingness to travel as necessary, work the required schedule, and work at the specific location required.
Ability to meet the physical demands of the role, including lifting and moving up to 25 pounds regularly, 50 pounds frequently, and 100 pounds occasionally, and required vision abilities.

Responsibilities

Lead teams in the operational environment to meet goals, serve customers, and support excellence and innovation.
Develop forward-looking plans and execute them successfully.
Manage resources to achieve operational excellence and meet or exceed the site's financial operating plan.
Implement and maintain an incident-free safety culture.
Ensure supervisors and associates are trained, competent, and understand how their work supports customer objectives.
Recruit, hire, train, develop, and retain quality associates.
Maintain effective two-way communication that informs, motivates, and recognizes team members.
Build effective relationships with associates, the customer, and supporting departments.
Meet or exceed customer key performance metrics and objectives.
Interact daily with the local customer to understand existing and emerging needs.
Lead the team in identifying operational improvements, including inventory accuracy and warehouse operations.
Collaborate with other sites to share best practices and leverage resources and assets.
Develop and execute the annual financial and operating plan, leading the operation to meet or exceed business plan targets.
Identify operating metric and profit-and-loss issues and make timely adjustments.
Ensure customer billings and associate payroll are timely and accurate, payables and intercompany charges are valid and correct, and other activities are accurately reflected in the profit and loss.
Lead a safety culture through personal example; develop, execute, and assess continuous improvement plans to reduce accidents and injuries.
Ensure associates understand their individual and group responsibilities for maintaining a safe workplace.
Identify and correct unsafe conditions, work processes, and behaviors; ensure compliance with applicable regulations and company policies and procedures; coach through safety observations.
Identify continuous improvement opportunities and challenge existing practices.
Track and record value delivered to the customer.
Identify and pursue profitable business opportunities for the customer and the company.
Use available metrics to monitor and maximize customer efficiencies and achieve cost savings.
Improve fleet and equipment utilization, maintenance availability, and fuel efficiency.
Contribute to equipment specifications at startup and renewal.
Build working relationships with local district personnel and equipment vendors.
Complete other projects and tasks assigned by the supervisor.

Position Summary:

Lead teams in a dynamic operational environment, to consistently exceed established goals, demonstrate a commitment to customers and a dedication to excellence and innovation. Develop forward looking plans and turn those plans into successful execution. Effectively manage resources to achieve operational excellence and meet or exceed the site financial operating plan. Implement and maintain an incident free safety culture at the operation.

Shift: Monday to Friday, 5am to 1pm. Must be flexible to support the business as required.

Major Responsibilities:

People

- Establish and sustain that all supervisors and associates are trained and competent and understand how their work relates to the customers' business objectives

- Establish and sustain that we recruit, hire, train, develop and retain quality associates.

- Establish and sustain effective, two-way communication that informs and motivates as well as recognizes excellence among team members

- Establish and sustain strong and effective relationships with associates, the customer, and supporting departments

Operations

- Meet or exceed all customer key performance metrics and objectives

- Interact daily with local customer to ensure existing and emerging customer needs are understood

- Lead team to identify operational improvements in areas such as inventory accuracy and warehouse operations

- Collaborate with other Penske sites to share best practices, leverage resources/assets, etc.

Finance

- Develop and execute annual financial and operating plan

- Lead the operation with integrity to meet or exceed the Business Plan targets

- Identify issues with the operating metrics and P&L and make required adjustments in a timely manner

- Ensure customer billings and associate payroll are prepared timely and accurately, the payables and intercompany charges are valid and correct, and all other activities are accurately reflected in the P&L.

Safety

- Lead a culture of safety through personal example

- Develop, execute, and assess continuous improvement plan to reduce accident and injury frequency

- Ensure each associate understands their individual role and responsibilities, as well as the group's role and responsibilities required to achieve and maintain a safe work place

- Proactively identify and correct unsafe conditions, work processes, and behaviors

- Ensure compliance with all applicable regulatory agencies and company policies and procedures

- Coach through safety observations

Growth/Customer Experience

- Identify opportunities for continuous improvement and challenge the status quo

- Execute a process to track and record value delivered to the customer

- Identify and seize profitable business opportunities for the customer and Penske

- Utilize available metrics to monitor and maximize customer efficiencies and achieve cost savings.

Fleet/Assets

- Lead effort to improve fleet/equipment utilization, maintenance availability and fuel efficiency

- Contribute to equipment specification at time of start-up and renewal

- Build a strong working relationship with local PTL district and other equipment vendors

- Other projects and tasks as assigned by supervisor

Qualifications:

- 4 - 6 years related functional experience.

- 3+ years managerial or supervisory experience with supervising warehouse associates in distribution center management required
- High School diploma or equivalent required

- Bachelor's Degree preferred

- Proficiency with computers including Microsoft Outlook, Word, Excel, Access, PowerPoint required

- Must have ability to connect and build rapport and relationships with associates and external customers at all levels

- Must have ability to work efficiently with time management and organizational skills with follow-up and follow through

- Ability to manage through a problem and think and make decisions independently

- Demonstrated ability to develop and execute annual financial operating plan

- Ability to drive process improvement and lead change

- Must demonstrate ownership & responsibility for running the operation with a sense of urgency

- Strong written/oral communication including the ability to present in front of others, and demonstrate active listening skills are required

- Regular, predictable, full attendance is an essential function of the job

- Willingness to travel as necessary, work the required schedule, work at the specific location required, complete a Penske employment application, submit to a reference verification (to include past employment and education) are required

Physical Requirements:

-The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

-The associate must regularly lift and /or move up to 25/lbs12kg, frequently lift and/or move up to 50lbs/ 23kg and occasionally lift and/or move up to 100lbs/45kg.

-Specific vision abilities required by this job include Close vision, Distance vision, Peripheral vision, Depth perception and Ability to adjust focus.

-While performing the duties of this Job, the associate is regularly required to stand; walk; sit and talk or hear. The associate is frequently required to use hands to finger, handle, or feel and reach with hands and arms.

Penske is committed to the principle of equity in employment.

About the Company

Penske

Diversified transportation, logistics, and motorsports provider

Penske provides a range of transportation services, including retail automotive sales and service, truck leasing and rental, and logistics solutions, plus professional motorsports activities. Its offerings work through distinct units: Penske Automotive Group sells and services vehicles, Penske Truck Leasing rents and maintains trucks with fleet management, and Penske Logistics handles end-to-end supply chain services. The company differentiates itself by operating multiple transportation and entertainment businesses under one private global umbrella, enabling cross-sell opportunities and large-scale coordination. Its goal is to deliver reliable, end-to-end transportation and logistics solutions for individuals and businesses worldwide while growing its diversified portfolio and leveraging scale.

Company size: 501-1,000
Company stage: Not listed
Total funding: Not listed
Headquarters: Bellflower, CA
Founded: 1969

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