Proficiency in Microsoft Suite, including Outlook, Excel, and Word.
Ability to read, write, speak, and comprehend English.
Ability to work safely in a fast-paced manufacturing environment.
Regularly lift up to 50 pounds; use proper safety procedures, lifting techniques, and personal protective equipment.
Work may require extended hours and overtime depending on business needs.
Responsibilities
Handle all parts orders and create production orders needed to fulfill customer orders.
Direct make-to-order parts, typically extrusions, to manufacturing.
Create production orders to make top assemblies available for immediate picking.
Maintain parts and supply inventories by verifying inventory levels.
Organize and maintain parts, supplies, and material inventory through proper labeling and storage.
Maintain a clean and orderly work area, keeping workspace and storage areas free from debris and clutter.
Support the parts department and inter-company material transfers by ensuring parts are readily available and assisting with data entry and management of the SAP ERP system.
Desired Qualifications
Three or more years of related customer service experience or skills progression.
Some experience with SAP.
Three years of experience using office technology.
One or more years of experience with door industry equipment and repairs.
Forklift experience.
Position Summary This position is responsible for supporting the parts department and inter-company transfers of material by ensuring parts are readily available and assisting with the data entry and management of the ERP system (SAP).
Essential Functions
Handles all parts orders and creation of production orders needed to fulfill customer orders
Directs make-to-order parts to manufacturing (typically extrusions)
Creates production orders to have top assemblies available for immediate picking
Maintain parts and supply inventories by verifying inventory levels
Organize and maintain parts, supplies and material inventory through proper labeling and storage
Maintain a clean and orderly work area ensuring workspace and storage areas are free from debris and clutter
Qualifications Knowledge, Skills, Abilities
A service-oriented individual with a high energy, positive and friendly demeanor
Ability to respond to continually changing priorities and coordinate multiple projects
Ability to work safely in a fast-paced, manufacturing environment
Proficiency in Microsoft Suite (including Outlook, Excel, and Word)
Strong customer service, interpersonal, communication, and problem-solving skills
Ability to read, write, speak, and comprehend English
Education, Training, Experience
High school diploma or equivalent required
Three or more years related customer service experience/skills progression preferred
Some experience with SAP preferred
Three years’ experience using office technology preferred
One or more years’ experience with door industry equipment and repairs preferred
Forklift experience preferred
Working Conditions and Physical Demands Work is performed in a factory with exposure to extreme weather conditions; noisy, dusty, and dirty environments; and motorized equipment that pose potential safety hazards. Long periods of standing, as well as regularly walking, sitting, lifting, reaching, and bending, and driving are required. Typical office equipment such as a computer, laptop, tablet, two-way radio, and phone are used. Regularly lifting up to 50 lbs. is required. Proper safety procedures, lifting techniques, and personal protective equipment are always required. This position may require extended hours and overtime depending on business needs.