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flaconi

Online beauty retailer selling fragrances, cosmetics

Operations Manager

Retail Store ManagementConfirmed live in the last 24 hours
Full-timeBerlin, Germany€44k - €47k /yrIn-person

About the Job

Requirements

  • At least 2 years of experience in the professional leadership of teams.
  • Several years of experience in retail operations and ability to handle complex processes.
  • Sound knowledge of inventory management systems, cash management, and occupational safety guidelines.
  • Proficient use of Microsoft Office.
  • Business-fluent German and English.
  • High resilience and ability to work independently and solve problems.

Responsibilities

  • Lead by example on the shop floor, actively manage customer flow, and ensure the team provides a high-quality customer experience during peak periods.
  • Translate operational key performance indicators into action plans, conduct regular briefings, and motivate the team through internal challenges.
  • Coordinate product flow with the Supply Chain team, minimize inventory discrepancies, and keep shelves and feature areas stocked.
  • Maintain store image standards and ensure visual merchandising, cleanliness, and point-of-sale tools meet premium standards.
  • Support the Store Direction with market and competitor analyses, prepare business reports, and develop strategies to improve selling-space productivity.
  • Optimize staff scheduling and vacation planning according to business needs and maintain a safe working environment in compliance with health and safety guidelines.

Desired Qualifications

  • Additional language skills.

About the Company

flaconi

Online beauty retailer selling fragrances, cosmetics

Flaconi sells beauty products online in the German-speaking region, offering perfume, skincare, makeup, and hair care. Customers shop on flaconi.de, choosing from a catalog of more than 55,000 items from over 1,000 brands, with product descriptions, reviews, and beauty tips to help decisions, plus a Halle logistics center to enable fast delivery. It differentiates itself through a very large product range, reliable delivery speed, and ongoing promotions supported by media backing from its parent group. Its goal is to grow market share in the DACH region and Poland by delivering a convenient, information-rich, and fast online beauty shopping experience.

Company size
501-1,000
Company stage
Acquired
Total funding
Not listed
Headquarters
Berlin, Germany
Founded
2011

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