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Next Job Abroad

Safer Gambling Analyst

Regulatory Compliance & EthicsConfirmed live in the last 24 hours
Full-timePietà, Malta

About the Job

Requirements

  • Proven experience in an iGaming environment, specifically in Responsible Gaming or Safer Gambling, or in senior Customer Support or Risk roles with substantial responsible-gaming handling.
  • Ability to identify subtle data trends and maintain a compassionate, non-judgmental approach in player interactions.
  • Native or C2-level Danish and fluent written and spoken English.
  • Familiarity with Danish gambling market rules, player protection standards, and self-exclusion tools such as ROFUS.
  • Willingness to relocate to Malta.

Responsibilities

  • Analyze account activity, deposit patterns, time spent on-site, and behavioral triggers to identify early signs of problem gambling.
  • Conduct risk assessments and interact directly with players via live chat, email, or phone to perform welfare checks and suggest limits or self-exclusions.
  • Ensure player monitoring and interactions comply with Danish Spillemyndigheden regulations and company guidelines.
  • Partner with Customer Support, VIP, Fraud, and Legal teams to escalate high-risk cases and maintain a safe gaming environment.

About the Company

Company size
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Total funding
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Founded
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